I was really excited about trying this ice cream as it’s directly from the farm. Since minimum order was about GBP 24 for home delivery, we had to make space in the freezer for all four tubs... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From online ordering to delivery everything is efficient and professional. Delivery man is always friendly and helpful. Was sad with my latest order some of your flavours were unavailable in 1 Ltr tu... Voir plus
I order my dogs ice cream direct as the pet shop I used to get it from closed. Same price, if you order enough it's free delivery. Arrives completely frozen by courier and it's the only pet ice crea... Voir plus
It went down extremely well at my 70th birthday celebration. The coffee went very quickly. The champagne & strawberry sorbet was divine. Just have a small amount left and a little vanilla. Will have... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.
Coordonnées de contact
4,7
Excellent
283 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service ice cream arrived frozen…
Great service ice cream arrived frozen and on time
27 août 2025
Réponse de Marshfield Farm Ice Cream
Thank you for your kind review!
Réponse de Marshfield Farm Ice Cream
Thank you for your kind review!
Always efficient delivery with friendly…
Always efficient delivery with friendly drivers. Great flavour choices. They never last long at home!
30 octobre 2024
Réponse de Marshfield Farm Ice Cream
Thank you for your review, so glad you had a great experience!
Réponse de Marshfield Farm Ice Cream
Thank you for your review!
first order experience is not going well
first order experience is not going well. ordered ice cream to bs49 area code said was eligible for local delivery on the 13th between 7am-4pm waited all day nothing arrived i contacted there email twice still no reply even called them and said to email them and there automated service hung up on me. ive even facebook messaged them to no reply yet as to where my order is. the order link just says order is on the way thats not very useful this was a £90 order because theres flavours id like to try that shops don't have. Order #MF31451
13 août 2025
Avis spontané
Réponse de Marshfield Farm Ice Cream
Hi Jason, I’m really sorry to hear about your first order experience and the frustration this has caused. Unfortunately, it looks like your order missed the delivery cut-off for the original date, which is why it didn’t arrive as expected. I believe this has now been resolved, and you should be receiving your ice cream on the next available delivery day next week.
If you have any further issues or questions, please don’t hesitate to get back in touch—we genuinely want to make this right for you and ensure you can enjoy the flavours you were looking forward to.
Réponse de Marshfield Farm Ice Cream
Thank you for your great review!
Superb friendly team with incredibly…
Superb friendly team with incredibly efficient work process. What more do you need?
4 août 2025
Réponse de Marshfield Farm Ice Cream
Thank you! Always great to hear :)
Was not delivered on the requested day…
Was not delivered on the requested day and had to be chased up to find out when it would be delivered
5 août 2025
Réponse de Marshfield Farm Ice Cream
Hi Gill,
We’re really sorry to hear your order didn’t arrive on the requested day and that you had to chase it up. That’s not the experience we want to give our customers. Please could you get in touch with us at home@marshfield-icecream.co.uk so we can look into this for you and make it right?
Marshfield ice cream was so yummy I had…
Marshfield ice cream was so yummy I had three different flavours all lush creamy and felt like an amazing treat over summer hoildays.
Excellent home delivery was delivered early which was great as didn't have to wait in all day for it.
28 juillet 2025
Réponse de Marshfield Farm Ice Cream
Thanks so much for your great review. We're so glad you loved the ice cream!
Delicious
This was our second order from Marshfield ice creams. We’ve loved everything so far, the cherry and strawberry ice creams and blackcurrant sorbet all tasted amazing. The delivery time was provided on the day with live updates of where the driver was which was really useful. We will definitely be ordering again!
31 juillet 2025
Réponse de Marshfield Farm Ice Cream
Thank you so much for your lovely review! We're thrilled to hear you’ve enjoyed your second order, especially the cherry, strawberry, and blackcurrant sorbet (great choices!).
Réponse de Marshfield Farm Ice Cream
Thank you for the kind words! We're so pleased to hear you were happy with the product, service, and delivery. We really appreciate your support!
Absolutely yummy ice cream
Absolutely yummy ice cream! Delivered quickly and well packed. Our dog loves the small tubs of doggy ice cream, so we always indulge in some larger pots of human ice cream, such a variety of flavours it's hard to choose. We would highly recommend getting your ice creams from Marshfield Farm!!
28 juillet 2025
Réponse de Marshfield Farm Ice Cream
Thank you so much for the wonderful review! We're so happy to hear both you and your pup are enjoying our ice creams. Thanks for the recommendation and for being part of the Marshfield Farm family!
Marshfield Farm are ace!
Marshfield Farm are ace!
I ordered a box of the brand new puppacino pops as well as some of the fabulous Scoops dog ice cream.
Easy to order, superb and up to date website. Excellent communication regarding the delivery, superb recyclable packaging and my dog was delighted. It is her favourite cooling activity.
Recently we took her to the vet for various annual check ups and we took a tub and she was no fuss, not at all fidgety she was as good as gold - yes all thanks to the Scoops doggy ice cream tub giving her focus and something else to enjoy. The vet was thrilled and has written in her book - 'Please bring Scoops every time!'
Thanks all!
31 juillet 2025
Réponse de Marshfield Farm Ice Cream
What an absolutely wonderful review – thank you! We’re so happy to hear how much your pup is enjoying the Puppuccino Pops and Scoops tubs.
Unreal experience
Unreal experience!
Had a few orders now! All come totally frozen, large orders and plenty of stock availability.
Easy to order and great products, plus rapid delivery
28 juillet 2025
Réponse de Marshfield Farm Ice Cream
Thanks so much for your kind words! We're thrilled you've had such a great experience with us
Our rep,Dan was a great help when our…
Our rep,Dan was a great help when our ice cream freezer broke down.
He had it all sorted,new freezer delivered.Old freezer taken away in a week.Great service from Dan .
Oh and did I say ,Marshfield make amazing ice cream also 😂
30 juillet 2025
Réponse de Marshfield Farm Ice Cream
Thank you for you're review, we're so glad Dan was able to help you with the freezer.
Our visiting doggies love your ice cream
28 juillet 2025
Réponse de Marshfield Farm Ice Cream
We're so glad! Thank you for the kind review
As much as my dog loves icecream he…
As much as my dog loves icecream he will not touch the mint flavour. However I love all the flavours, best icecream ever.
25 juin 2025
Avis spontané
Got delivered to the wrong place.
Got delivered to the wrong place and ice cream became soft and almost melted.
26 juin 2025
Réponse de Marshfield Farm Ice Cream
We’re really sorry to hear your order was delivered to the wrong place and that the ice cream arrived soft — that’s definitely not the experience we want for our customers. We always aim to provide the best possible service, and we'd love the chance to make this right for you.
Please contact us at info@marshfield-icecream.co.uk or call us on 01225 891221, and our team will be happy to help resolve this.
Thank you for letting us know.
Best wishes,
The Marshfield Farm Ice Cream Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.