Martin & Co Bath Avis 

Martins in Bath have been excellent throughout the whole process, from managing the tenancy to marketing, supporting the tenants and final completion of sale of the property. The whole Martin & Co team worked together very well with each other, the tenants, prospective buyer and me as seller - always considerate, responsive, polite, efficient and knowledgable. Gaye Phillips and David Minors deserve special mention as so consistently helpful throughout, ensuring the sale completed before Christmas as wanted. No hesitation in recommending them and would certainly use again

Firstly, I would like to preface this by saying that if you are a student, ignore the recent positive reviews, instead look at the other 1 star reviews as that’s more accurate in how they’re going to treat you if you are a student. Martin & Co, especially property manager Caroline, have been incredibly patronising and rude to me and my two co-tenants with regard to our nightmare semester 1 accommodation experience. Before we moved in, we were informed of a major leak in our flat and we were assured that things were being done, however, on the very first night, water came down thick and fast through my bedroom ceiling, leaving my room uninhabitable for the entire semester. Although I was in suitable temporary accommodation, the whole situation has profoundly affected me and my friends’ quality of life as the affected room doubled as our lounge and it is the largest room in the flat. The work on my room was in no hurry to be completed either! Don’t trust the contractors, they made a mess and apparently it’s habitable yet there’s moisture in the plaster which will inevitably lead to the “death and taxes” of Bath student housing (you guessed it, mould). I say it’s a health hazard. That’s why for the sake of my physical and mental health, which has been worsened by the events of this semester, I decided to seek alternative accommodation for the rest of my degree. Aside from that, Caroline put the phone down more than once on me and my guarantor when I was standing up for my rights as a tenant. I also received a raised voice from Ayla when I merely asked about our long overdue compensation. We were also left with no hot water on five separate occasions which was eventually fixed after two months but not without us asking multiple times. They also don’t reply to emails reliably and multiple emails have been ignored, especially ones relating to the several maintenance issues that we have experienced. Avoid them like the plague if you are a student as this situation has affected my health and in turn, my degree, taking time away that I should have been spending on the course that I love.

We have worked with Martin & Co on many transactions and find them to be excellent at communication and supporting the chain to achieve completion. On a recent transaction David was particularly helpful in achieving the outcome our client needed before Christmas.

Quick and efficient letting service. Updates throughout.
Sensible and approachable. Would use again.

the letting agency wasn't very helpful. each issue raised was not taken seriously and I did not feel helped at all. we had heating issues in the rented place and martin and co didn't do anything about it. at some point, the place could not heat over 12 degrees even with the heating on max and they refused to beleive there was an issue. even booking a visit to the flat and never showing up.

We had Martin & Co as our letting agency for the last two years as tenants in Bath and have nothing but praise for their services. They have been excellent whenever there was any issue with the property. Highly recommend.

David Minor’s has just sold two houses for me and it was a pleasure to deal with him and his team. One buyer pulled out at the last minute, but within two or three days David found a new buyer happy to pay the asking price. Everything went smoothly and I was kept well informed every step of the way. My solicitor said what a privilege it was to deal with an efficient firm who responded quickly and also kept him informed of all that was going on. Over many years, they are certainly the best agents I have used and in future I will not be looking any further than Martin & Co.

We sold a house through Martin & Co who were efficient with viewings and the house had an offer within a month. The sale completed satisfactorily and we were kept up to date as things progressed. We would recommend them without hesitation.

Martin & Co have consistently proven to be a reliable and knowledgeable partner in sales and purchase transactions. David Minors and his team exhibit a high level of professionalism and expertise, making them a top choice of estate agents for our mutual clients. Their attention to detail, prompt communication and thorough understanding of how transactions should proceed is why we choose to work with them. I confidently recommend David Minors and his team to anyone in need of an exceptional service to sell their home or purchase their dream home!

My property in Bath had been on and off the market for several months with another agent. I handed the sale over to David and within 2 weeks an offer was accepted. David is both dedicated and professional.
I live overseas and no matter what the time, I always received speedy replies to questions or anything regarding the process. I highly recommend
Martin & Co. 

They are a really great lettings agency. I had a very great experience with them. Very professional, considerateand clear in their communications.
Gaye, was one of the best agents I have ever met.
Thank you so much!

In a difficult sale Gaye was exceptionally helpful and kept in touch all the way through the process. Everyone very approachable and helpful

We have been using Martin &co for several years. They have always been extremely helpful and found us excellent tenants. Kate has been so easy to work with. Always responding immediately to any queries we may have.

The team at Martin & Co Bath have been so helpful throughout the process and always with a friendly approach too - truly grateful for all your hard work!

Gaye was was very friendly, helpful and professional in all my dealings with her and very responsive to calls and emails. I would very happily use Martin & Co in Bath again.

This company have been managing my property for 5 years now . They have been very helpful and a great asset as they remove all the problem of dealing with rental. My agent is Kate and she has been great .
Thank you all and hope we will continue working together for many more years . M akin

Excellent customer service.
I booked a view for a potential property I was interested, and Gaye was knowledgeable, professional, and responsive to all my questions.

Thank you!!

My experience with this firm of estate agents was extremely impressive. They responded promptly to my requests for viewings and were very accommodating of my tight schedule during my visit to Bath. The service I received from Gaye, in particular, was excellent. She couldn't have been more helpful and was so pleasant to deal with. Her knowledge of, and experience in, the property market, provided me with the guidance I needed. I would not hesitate to deal with Martin & Co Bath again for all my property-related needs.

David came to value our home and spent over an hour with us explaining the current market conditions and outlining his sales strategy. He gave a frank and honest assessment of our home and the price he felt it would go for. We were both very impressed with David's knowledge and the bundle of information he gave us.

An honest valuation taking into account the present unstable political and financial national situation. Our agent, David was extremely professional and knowledgeable.