After completing enough to earn a $25 reward and submitting it for payment I waited 2 weeks still nothing!! I contacted them via e- mail they claimed a response within 2 business days and still nothin... Voir plus
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They are terrible at awarding points for surveys completed. Every other survey I do with them, I have to contact them and beg for the points i earned. And then wait weeks for them to get back to me... Voir plus
Joined recently and have reached the $25 threshold where supposedly one can redeem a reward of their choice. Not sure what exactly this company needs to check before granting me the ability to do... Voir plus
Used to be a great survey company when it was Angus Reid. After the switch I've had multiple issues. Points removed from my account for no reason, not redemption, just random subtractions. No answer... Voir plus
1,8
Bas
31 avis
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Maru Voice Canada is the worst
Maru Voice Canada has removed points from my account for surveys that I completed with no explanation. They also don't always credit points for completed surveys. I keep screen shots of the invitation, some of the questions, and confirmation of completion. Even though I email this proof and ask why points were removed a few days later, or not credited at all, they refuse to respond. This has happened several times. This is fraudulent behaviour. I now contact the companies when it is clear they were the ones behind the survey. Companies like Montellier, Nature's Path, etc. They need to know that Maru Voice is not paying for completed surveys. These companies pay for the service, which is scamming both the participants and the companies who hire them. I always point out to the companies that it makes participants think of them negatively and that I will no longer purchase or try their products. Obviously, these companies will have a way to contact Maru and not be ignored since they have a contract with them. If enough people do this, perhaps Maru will be held accountable. Branded surveys has excellent customer service. Just keep proof of your work along the way. They're very good at crediting points when there is an error at the end of the survey, as long as you have screen shots.
6 novembre 2025
Avis spontané
"Survey Reconciliation"
I have noticed that survey points were deducted from my account under the description “survey reconciliation,” despite the fact that I successfully completed and submitted the surveys. No explanation has ever been provided for these deductions.
I have contacted Maru several times regarding this issue, but I have not received any response. It is very frustrating to have points removed without clarification and to have my concerns ignored.
14 septembre 2025
Avis spontané
Show me the money.
Joined recently and have reached the $25 threshold where supposedly one can redeem a reward of their choice. Not sure what exactly this company needs to check before granting me the ability to do this. Other sites like Prolific have no issues once I reach their minimum $6 in earnings threshold.
Revised my rating as appears my account has been approved now and I was able to redeem my first reward; also surprisingly qualifying for a few surveys.
13 août 2025
Avis spontané
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