After buying from them and the dresses didn't fit I tried to return them. They were very helpful in reaching an agreement to make of us happy. Thank you :)
L'entreprise a répondu
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Avoid at all costs a complete and utter SCAM ordered 2 Mens tracksuits for my son which took 3 weeks to come and tracking is terrible and then when arrived the jumper doesn’t match the colours of... Voir plus
L'entreprise a répondu
Ordered the black event dress for my girlfriend and she loved it. Said it fits perfect and feels more expensive then it is.
While I did experience an issue, the company has now resolved this satisfactory. Happy outcome
L'entreprise a répondu
3,1
Moyen
22 avis
A répondu à 100 % de ses avis négatifs
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Company is a Scam so be warned
Company is a Scam so be warned. Product that gets delivered is not even close to what you order. The items they send probably don’t even cost £5 in the shops here and are not the items you order but when you contact them to inform them that they have sent the wrong item, they tell you that even tho they sent something else that we have to pay the postage to China to return it which is according to them about £30. Looking at many other reviews of them - this seems to be normal practise for them! The products on their Website look good - but believe me when I say….. you don’t get those just the cheapest of the cheap products that they have lying round at the time and apparently it doesn’t even have to look similar. Be warned because you will be scammed if you order from this company.
2 avril 2026
Avis spontané
Avoid at all costs a complete and utter…
Avoid at all costs a complete and utter SCAM ordered 2 Mens tracksuits for my son which took 3 weeks to come and tracking is terrible and then when arrived the jumper doesn’t match the colours of the bottoms on both and the material quality is terrible and might as well of gone to B&Q and bought myself a paper suit for £3 rather than spend £90 with the shocking retailer.
AVOID AVOID AVOID
SKAM SKAM SKAM
27 avril 2026
Avis spontané
Réponse de Maryyeager
Hi there,
We’re really sorry to hear about your experience; that’s definitely not the standard we aim to deliver.
We understand how frustrating it must have been to wait for your order and then receive items that didn’t match expectations in terms of color and quality. Your feedback is important, and we take concerns like this seriously.
We’d like to make this right for you. Please reach out to our support team at support@maryyeager.com with your order details and, if possible, photos of the items you received. This will help us investigate the issue quickly and work toward a suitable resolution for you.
Thank you for bringing this to our attention, and we appreciate the opportunity to assist further.
Kind regards,
Sophie
Customer Support Team
happy customer outcome
After buying from them and the dresses didn't fit I tried to return them. They were very helpful in reaching an agreement to make of us happy.
Thank you :)
27 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Ruth,
We’re really sorry to hear about your experience and understand how disappointing this must have been, especially for such an important occasion.
Please reach out to our support team at support@maryyeager.com so we can look into this for you and work toward a proper resolution. We’d like the chance to make things right.
Thank you for bringing this to our attention.
Kind regards,
Sophie
Customer Support Team
Don't buy from here
The quality was truly awful ordered a wool overcoat took about 2 weeks to come and was definetly not wool, closer to felt you could see through it in parts not worth £10 let alone the £35 it is on sale for or god forbid £70 it would be full price
20 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Rhys,
Thank you for your feedback. We are sincerely sorry to hear that the overcoat did not meet your expectations in terms of quality and material. This is certainly not the standard we aim for.
To clarify, many of our items are crafted from synthetic wool blends designed for durability and softness, but we understand your disappointment if the weight and feel were not what you anticipated.
We would like to make this right for you. We have several 'Fast Solution' options available, including partial refunds or exchanges, to ensure you are not left out of pocket. Please send an email to our support team at support@maryyeager.com with your order number and a photo of the item. This will allow us to investigate the quality issue and provide you with an immediate resolution.
We look forward to hearing from you soon.
Kind regards,
Sophie
Customer Support Team
Avoid!!
I recommend avoiding this company. I ordered a beautiful, flowy chiffon dress, but I received a polyester rag that doesn’t even resemble the dress shown in the photos.
Even when the product ordered is completely different from what was received, they expect you to return the unwanted product at your own expense to China (!)
Instead of a full refund they offer you a store credit!
Avoid, avoid, avoid!
23 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Ilona,
We’re really sorry to hear about your experience and understand how disappointing this must be.
Please reach out to our support team at support@maryyeager.com. Our team will review your case and work with you toward a fair resolution.
We appreciate your feedback and the opportunity to make this right.
Kind regards,
Sophie
Customer Support Team
Fraud
Fraud. They send low quality and wrong item and then ask you to send it back to China for the price of the item.
21 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Reza,
We’re sorry to hear about your experience and would like to clarify the situation. We have already reached out and offered available resolution options, but we are still waiting for your response. Please get back to us so we can proceed and resolve this matter as quickly as possible.
If you need further assistance, please contact us at support@maryyeager.com.
We look forward to hearing from you.
Kind regards,
Sophie
Customer Support Team
Scam!!!
Scam!!!
Please stay away from this guys. Their website descriptions are completely not true and when you receive wrong items with very poor quality they don’t comply with their return policies they have on their website. They offer 50% return instead of full amount. This is ridiculous. They dare to make profit by sending the cheapest plastic ever stating in their description that products are quality fibers and then they don’t take responsibility for it. Such a shameful business
20 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Jeannette,
We’re sorry to hear about your experience and truly regret your dissatisfaction. Please note that a full refund is always part of our resolution options, and we aim to handle each case fairly based on the situation.
We kindly ask that you email us back so we can assist you further and work toward resolving this matter as quickly as possible. You can reach us at support@maryyeager.com.
Kind regards,
Sophie
Customer Support Team
Scam
Don’t take any notice of the good reviews posted on here. I ordered a jacket, it took ages to arrive and is extremely poor quality, very thin material and stitching is poor. The company address on their website is in The Netherlands but items come from China. Complete scam. I’ve emailed their customer support three times and had no reply.
They are now claiming that they have replied to my emails but this is not the case. No response received
21 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Stevie,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We’d like to clarify that we have responded to your emails on three separate occasions, but unfortunately haven’t received a reply from you yet. This has made it difficult for us to move forward with resolving your concern.
Regarding your order, while our company is registered in the Netherlands, we partner with international suppliers to provide a broader range of products. We understand how this may have caused confusion and appreciate your feedback about the quality and delivery time.
We genuinely want to make this right for you. Please contact us again at support@maryyeager.com, and we will prioritize your case and work toward a satisfactory resolution as quickly as possible.
We look forward to hearing from you.
Kind regards,
Sophie
Customer Support Team
Chinese Low Quality Scam
This is a front for a Chinese low quality manufacturing business. Purchased two Command Collar Long Men's coats. Both arrived wrong size and length, poor quality materials used (low density light wool, 100% polyester liners). Fasteners were advertised as invisible buttons and arrived as sewn on standard black plastic buttons with cutout. Overall, neither product is anything close to what is advertised. I will update the review if customer service returns are positive, but I am not hopeful. Spent over £100 and feel completely ripped off at this moment.
UPDATE: The resolution offered is to provide a 42% refund to keep the product (which is nothing I would wear due to fit and quality issues mentioned above), or pay for it to be shipped back to China at my cost for a full refund (which will be less the £40 to ship it back, so virtually the same). Either way they’ve fully ripped me off!!!
I’m speaking to my credit card company to get a charge back arranged and am reporting them to trading standards.
18 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Matt,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand your frustration regarding the items you received.
We take concerns about product quality and accuracy very seriously, and we sincerely apologize if the items did not meet your expectations. Please note that we have responded to your original inquiry and offered assistance, but we have not yet received a reply from you, which has delayed the resolution process.
We’re committed to resolving this for you—whether that involves a return, exchange, or another suitable solution. Kindly check your inbox (and spam/junk folder) and get back to us at your convenience so we can move forward and make this right. You can also contact us directly at support@maryyeager.com.
We appreciate your patience and hope to hear from you soon.
Kind regards,
Sophie
Customer Support Team
scam !!!!
bought midi dress, took 3 weeks to arrive while not being given a single update
Returns have to made to the warehouse in China, rather than the one in england for some reason?? and shipping has to be tracked and paid for by yourself
spent £50 on a dress and don’t want to spent a further 20 shipping it to china
£50 dress and it’s worse quality than shein, completely see through and the zip doesn’t go the full way down because they stitched the dress over it
7 avril 2026
Avis spontané
Réponse de Maryyeager
Hi Aimée,
Thank you for sharing your feedback. We’re very sorry to hear that you’re unhappy with your order and understand how frustrating this experience must feel.
We’d like to clarify that we did respond to your initial inquiry and offered assistance, but we haven’t received a reply from you, which has unfortunately delayed the resolution process.
We also appreciate you mentioning the additional details here, such as the issue with the zipper. This was not included in your original message to us, and it’s important information that would help us investigate and resolve your concern more effectively.
Please reach out to us again and include all the details of the issues you’ve experienced so we can properly assist you and make this right. You can contact us directly at support@maryyeager.com.
We look forward to hearing from you.
Kind regards,
Sophie
Customer Support Team
Issue resolved promptly
While I did experience an issue, the company has now resolved this satisfactory. Happy outcome
31 mars 2026
Avis spontané
Réponse de Maryyeager
Thank you for your review. We’re really sorry to hear about your experience.
We want to be fully transparent here. We recently had technical issues with our domain, which caused some of our emails to bounce and made it difficult to reach us. This has now been fully resolved, and our support channels are working as they should again.
That said, we completely understand your frustration. This is not the experience we aim to deliver.
We would really appreciate the chance to make this right for you. Please reach out to us again at support@maryyeager.com and we will personally assist you with a suitable solution, whether that’s a replacement or a refund.
Thank you for your patience, and again our apologies for the inconvenience.
Kind regards
The champagne satin slip dress feels…
The champagne satin slip dress feels soft and easy to wear. Doesnt feel cheap at all.
7 mars 2026
Avis spontané
Got the satin midi dress and it fits…
Got the satin midi dress and it fits sooo nice. Wore it to a wedding and felt really confident.
3 mars 2026
Avis spontané
Réponse de Maryyeager
Thank you so much for your kind words!
We’re really happy to hear that you love the feel and quality of the champagne satin slip dress. That’s exactly the experience we aim to deliver.
Enjoy wearing it, and if you ever need anything, we’re here for you.
I wore the ivory maxi dress for my…
I wore the ivory maxi dress for my engagement party and it was perfect. The material feels way better then I thought it would at this price. I emailed support about sizing and they replied pretty quick which was nice.
26 février 2026
Avis spontané
I ordered the green formal dress…
I ordered the green formal dress because I needed something nice but not too much. It flows really nicely when you walk and feels comfortable all night. It arrived in 7 days and everything looked neat inside the package.
2 mars 2026
Avis spontané
Got the navy evening gown for a formal…
Got the navy evening gown for a formal event and I was actually surprised. The top part gives shape but doesn’t feel tight or stiff. Checkout was smooth and I got confirmation right away which made me feel better about ordering.
7 février 2026
Avis spontané
The midi dinner dress just works
The midi dinner dress just works. You put it on and you’re ready.
11 février 2026
Avis spontané
I ordered the strapless wide leg…
I ordered the strapless wide leg jumpsuit for a rooftop dinner and honestly I felt so good in it. The top holds you in but it’s still comfy, which I didnt expect. It came in about 6 days and tracking was easy to follow.
16 février 2026
Avis spontané
The wide leg jumpsuit is super…
The wide leg jumpsuit is super flattering. Makes my waist look smaller lol.
20 février 2026
Avis spontané
The off shoulder cocktail dress is
The off shoulder cocktail dress is simple but makes you look dressed up fast. I love it honestly.
11 mars 2026
Avis spontané
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