MDG Sports Avis 

3 weeks since order - no item, no response to any communication. No idea what they are thinking

Have applied for a refund via Paypal

Avoid

Chose the wrong racquet from MDG but they were amazing and kindly changed the racquet even though it had been re stringed
James was really helpful and went out of the way to sort me out.
Got my new raquet and I'm super happy with it - will definitely shop here in the future for all things tennis !!

Ordered a badminton racket which was out of stock at most retailers and got it delivered on the day they said it would be delivered. They guys online were very patient and helpful towards all my queries. Highly recommended.

I ordered a raquet & balls at a great price. MDG upgraded my free delivery to next day as well, so got the gear within 24 hours.

Excellent customer service, great product. I purchased a racket and it was strung and shipped after a day.

Excellent would highly recommend. They went above and beyond in terms of both dealing with my racket order quickly (next day delivery) and also throwing in a free restring - for no other reason that I was a returning client 👍

Absolutely superb service from James and Alex. I got advice that helped me understand a lot more about the right type of racquet and strings for me. They were patient with all my questions and even sent an email at the end giving more details about strings etc. Thank you very much.

Excellent customer experience and easy to use website. Recommended strings and tension for people who are unsure what to pick is really helpful.

MDG Sports offer valuable advice and are very knowledgeable.
They price match, so you would struggle to find a better deal elsewhere.

I called MDG sports regarding some questions about a particular tennis racket, and James offered a fountain of knowledge and was able to give me advice on a racket he thought would be more suited to me after asking me a few questions about my tennis experience, ability and what racket I currently play with.
He even gave me free next day delivery with my order, so I can enjoy my new tennis racket even sooner!
Amazing customer service, will definitely be purchasing from MDG Sports again and highly recommend!

Wonderful experience. Ordered late at night and received response on the next day morning. And being informed my racket will be delivered on the following day. Fast and efficient. Responsive customer service explaining all I needed.

Great price super fast despatch and delivery!!

Best prices I have found online after my long research and the racket was sent the next day! Amazing client service, fast delivery and I love my new racket. Strongly recommended.

James was very helpful in finding me the racket that was right for me. He answered all of my questions by phone and email. He personally let me know when the racket was strung and shipped.

Scam - avoid at all costs…

I ordered two tennis rackets on 18th June and received a call the following day to say they only had one racket in stock. I was offered an alternative racket or a refund. I opted for the refund. Three weeks later, I still hadn’t received my refund so I gave them a call back. I was told that the refund had been processed by them, and it was clearly Amazon who hadn’t yet confirmed the refund. I was told they would call Amazon and get the matter resolved and I would receive a call back from them that same day. It’s now five days later and I’ve received no call back. I have called MDG three times, left an answer phone message, and emailed them and had no response. I have since contacted Amazon who have told me they do not have any direct contact with MDG sports and they have not received any refund from MDG. It has become apparent that I have been lied to. Thankfully Amazon informed me that I am protected through their payment protection scheme and so they will investigate the matter for me. But I would certainly recommend you avoid this company at all costs!

First contact with business to purchase a replacement tennis racket.

James could not have been more helpful and patient in sourcing a suitable racket and at a great price!

Very knowledgeable and

James was not only knowledgable, he was helpful, cheerful and really on it. So rare to receive customer care these days and he went beyond. Thoroughly recommend MDG sports and will definitely use them as first port of call in the future. 👍

Ordered a Yonex 98 zone and was with me in 2 days. They even asked me which colour strings I wanted after I sent them a message.
Definitely would use them again and recommend them over a big corporate .

I would give absolutely 5* without question, if the guys could communicate a bit more. But seriously, just a good advise; please let the customers know what is going on with the orders, and your stock. Everyone will be happy to wait patiently, anytime I am sure. But if we dont know, or mislead us, we wont understand the situation, and dont know what to do. Anyway, best prices, and probably best range of products so far. Very happy with the order, just a bit late. Other than that, everything is great! Thank you!

Came across MDG Sports while searching for a new tennis racket on the web and after reading the reviews, I decided to pick up the phone. I had a good idea of what racket I wanted but also needed some advice. Alex @MDG answered all my questions and was very knowledgable and helped me choose the correct racket for my current playing level.

Excellent service from MDG, competitive prices, knowledge and class customer service. Very happy with my purchase and experience, I will be looking to use these guys from now on for tennis equipment. Highly recommended!

Stellar Customer Service, First Class Service, Great Price ...THANK YOU!!!!!!

I rang up to enquire about a racket, James who answered was very polite, super helpful, patient and took the time to talk through merits of the racket, options of strings and over-grip options to make the racket pop!

It was clear that he really knew his stuff...he answered all my questions with a very thorough, easy to understand manner.

Going to these guys is a no brainer... hoping to continue buying from yourselves going forward.