Medicare Solutions Avis 9 463

Cherry Flamard was great very knowledgeable & explained the different in policy.

Great information. Found answers to all my questions.
Only thing I didn't like was how long it took to register.

I am giving a 3-star because I don't have sufficient experience with Devoted to give a better or worse rating. However, I notice that all the reviews address customer service. My concern is not about customer service, it is more about the care, reliability, and value for Medicare patient. If anyone is satisfied with their coverage, network reliability, value and commitment with this healthcare company, please share your experience and satisfaction. It appears that there are hidden conditions that should be of concern to Medicare insurers. DENTAL SUCKS: For instance, although they advertise what appears to be a generous plan for dental, they don't even cover the basic dental service like cleaning. They only pay for dental exam, but not cleaning, extractions or roots canal. In addition, for the only dental exam they cover at 100%, patients must pay upfront out of pocket and submit for reimbursement. Even that does not guaranty payment. VISION SUCKS: The plan pay only for vision care received through their Premier Partners Vision. WARNING: the plan only paye for vision exam that requires eye glasses prescription once a year through an optometrist. It does not cover service or care provided by an ophthalmologist. Most Medicare patients requires ophthalmology care. PRIMARY CARE: Devoted requires you to use your PCP in network for full coverage. It allows only one annual visit. LAB WORK: Lab work must be done at PCP's office to be covered. If done outside of the PCP's office, it will not be covered. SPECIALIST: The plan allows you to use a specialist care without your PCP's authorization; however, you must ensure that your specialist does not require a PCP's authorization. CONCLUSION: Though the coverages appear to be generous, there are setbacks to consider. There will be a lot denial. I have switched to them, but after thorough review, I will keep shopping around for a better and more transparent plan.

Chelin Paris is professional & knows the products so the experience was a 10+.
Her patience with my questions was outstanding!

Follow up, knowledge of programs available, patience, professionalism, follow up. EVERYTHING WAS PRRFECT AND STRESS FREE. !

The agent was very helpful and made sure I got the best deal possible for me

I was able to find a medicare advantage plan that will provide my needs except OTC....I will miss that.
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If all of your people are treating people as well as the girl that I talk to your company will do well

Answered all my questions and were very patient. Never felt pressured.

Geronimo A. was very nice and patient with me.

Great customer service, everything was explained to me throughly. I would recommend all of my friends and family

Very nice and helpful

Experience was excellent. Lawrence efficiently made use of our time, confirming the important details before we finished our session.

Antony Rodiqurx was extremely impolite and rude when I ask him to cancel my insurance policy. I admitted that I made a mistake
I am sorry for him as he lost his commission and sorry for the company to have an employee like him. Do

The Agent listened to my concerns and took the time to explain the benefits.

The lady who helped me through the process.

Michael Smith was great in helping me find a plan.

The representative, Pam Jordan, was extremely helpful over the phone. I was dreading the decision, but she explained all of the Medicare plan choices to me, went through all of my doctors and medications, and helped me choose which plan would best suit my needs. When there was something I didn’t understand, Pam patiently reviewed it and gave further examples and explanations. Our conversation was very pleasant and I actually enjoyed speaking with Pam!