Melon + Starfish Avis 

263
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Was skeptical as never heard of this company but this k beauty product was out of stock in other places. Pleasantly surprised, sweet packaging, fast delivery.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my third order from Melon and Starfish , and again it was faultless. I love shopping with these guys. A great choice of products, super fast delivery and always so beautifully wrapped. You ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... Voir plus

À propos de l'entreprise

  1. Magasin de cosmétiques
  2. Boutique de santé et beauté
  3. Clinique dermatologique
  4. Magasin de produits de beauté

Écrit par l'entreprise

Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(263)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always a great experience

Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Maybe the only downside is a few things sell out which is disappointing but it’s to be expected. Will certainly keep buying all my skincare with Melon + Starfish in the future!

12 mars 2026
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Réponse de Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

I’ve been a customer for a few years…

I’ve been a customer for a few years now and I highly recommend them.

Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to your order. It might be considered a small thing but I really appreciate it as it avoids issues with lost or stolen parcels and is opposite to what I’ve experienced with other K-beauty sellers.

4 mars 2026
Avis spontané
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Réponse de Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great Experience

Quick shipping, cute packaging, and I got free samples even though I only bought 1 item. Amazing, thank you!

7 février 2026
Avis spontané
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Réponse de Melon + Starfish

Thank you for your kind words.

Noté 1 sur 5 étoiles

I have not received it

I have not received it. It is still at the FedEx facility in the UK stating it awaits information for the seller!

2 décembre 2025
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Réponse de Melon + Starfish

Hi, thank you for your review. We will check with the courier on this shipment to the USA and update you as soon as possible. Please note that deliveries to the USA from the UK take between 7-30 working days due to various factors, as per the Shipping information during your checkout process. Please do not hesitate to email us regarding your parcel as the first point of contact, as we are always happy to help since your parcel is going overseas.

Noté 5 sur 5 étoiles

Amazing!!

Amazing!!! I recommend to every soul out there!! It is not what I ordered vs what i got at all. Everything came exactly how they looked in the pictures, they all did everything that the information said it would do, and they all came on time. I mean, on time delivery, amazing, 100% recommend this website!!

5 novembre 2025
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Réponse de Melon + Starfish

Thank you! I’m really glad to hear you had a positive experience—it means a lot.

Noté 5 sur 5 étoiles

Fast delivery and product as advertised!

I’m really satisfied with my purchase! The products were as advertised and delivery was quick.

31 octobre 2025
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Réponse de Melon + Starfish

Thanks a lot for the positive feedback! I’m so glad you had a great experience.

Noté 5 sur 5 étoiles

My Fav K-Beauty Store

Super quick shipping and has all of my favourite products for a good price. I definitely recommend shopping with Melon and Starfish.

1 septembre 2025
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Réponse de Melon + Starfish

Thank you for taking the time to share such kind words, we truly appreciate it.

Noté 5 sur 5 étoiles

Great customer service and timely…

Great customer service and timely delivery. Love the products, appreciate the cute packaging and the free samples!!!!

1 septembre 2025
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Réponse de Melon + Starfish

Thanks a lot for the positive feedback! We're so glad you had a great experience.

Noté 5 sur 5 étoiles

AMAZINGGGGG

My experience with this website was fantastic! My product was amazing and it came with free samples!! I found this website on TikTok by people sponsoring this brand and people getting huge products !!! I wish that was me one day! I just want to ask if I can get a PR package I would be happy to put all my details in for this to! Just email me back if you would like to say something 💗

27 juillet 2025
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Réponse de Melon + Starfish

Thank you! Hearing this is incredibly motivating and very much appreciated.

Noté 5 sur 5 étoiles
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Réponse de Melon + Starfish

Thanks a lot for the positive feedback! We're so glad you had a great experience.

Noté 5 sur 5 étoiles

I'm so glad I found a K-beauty site…

I'm so glad I found a K-beauty site that offers products I haven’t seen on other stores! I’d been searching everywhere for the Clio cushion foundation, and this was the only place that had it in stock. Even better, they shipped it out the very next day. After placing my first order, I browsed the rest of the site and found tons of other items I can't wait to grab in my next purchase

14 juin 2025
Avis spontané
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Réponse de Melon + Starfish

Thank you so much! We really appreciate your kind words.

Noté 5 sur 5 étoiles

Fantastic

Excellent service

3 mars 2025
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Réponse de Melon + Starfish

Thanks a lot for the positive feedback! We're so glad you had a great experience.

Noté 5 sur 5 étoiles

Great service!

Very well packaged with super quick dispatch and delivery.

11 février 2025
Avis spontané
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Réponse de Melon + Starfish

Thanks a lot for the positive feedback! We're so glad you had a great experience.

Noté 1 sur 5 étoiles

Faulty Korean face masks

I bought from here as I wanted the viral Korean face masks I ordered 2 boxes 1 for me and one for a friend in Spain for travel however they was some sort fault batch they wouldn’t even stay on peeling off k returned 1 partial box due to this issue but couldn’t the other bit I think faulty batch but they say no one else has complained The customer service wasn’t great I wouldn’t use again

18 janvier 2025
Avis spontané
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Réponse de Melon + Starfish

Hi CM,

Thank you for sharing your feedback. We're sorry to hear that you had an issue with the Korean face masks you purchased. We take quality control very seriously, and we're genuinely concerned to hear that the product didn't meet your expectations.

We appreciate that you returned one of the boxes and we did review this case thoroughly. However, as no other customers have reported a similar issue, we believe the products you received may have been an isolated case. Our customer service team is always available to help resolve concerns, and we're sorry if your experience didn’t reflect the level of support we strive to provide.

Melon & Starfish Team

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