Microglobe Avis 169

I bought a canon lens from eBay which was arounf £1000 but i i saw the canon product lower price i told them and they said that that eBay Charges 20% so i paid more but anyway i was am happy with this lens hope to deal with you again in microglobe

Their webiste showed the product as being available and estimated delivery to my address as being 2-5 days. 2 weeks after ordering i sought an update via the website but got no response. I emailed them and eventually they responded that they couldn't fulfil the order and they'd transfer the money back "soon". I am not optimistic.

Edit 1: they did in fairness refund me. But due to currency fluctuations between purchase and refund I lost €4.90. Not to mention the 2.5 weeks waiting and now i have to order the product elsewhere. Could've been avoided if they just kept their website up to date in terms of stock availability.

Took my order online, kept my money for two weeks and failed to mention that they didn't have the items in stock. I had to phone them to request a refund and I'm still waiting for that.
My advice - order from another company.

I was struggling to choose binoculars when I visited the shop in March 2017. I was given excellent advice and was encouraged to try out several pairs. As a result of this excellent service I purchased a pair of Nikon Prostaff 7S 10x42s. I have been delighted with them. I should have posted this review long ago!

Unbelievable. No knowledge. I asked a simple question about lens and telescopes he referred me to the website. The whole reason we got to a shop is to leverage someone's experience. I was shocked!!!! Coming from overseas i would never use them again.

Ordered Jobe camera strap,Took about two days to come,very good service,would use again brill.

I bought a pair of Helios binoculars. Paid over £150 for lightwing ED model (We already have another pair). What arrived was faulty. I asked for a RMA, no response. After chasing they authorised a return, but then denied it was faulty. Saying well only a little bit, but they are all like that. Do you want us to resend it or give you another which is the same! (Another shop checked their stock saying it was fine and wished me luck getting a refund!)
NO! MicroGlobe I have rejected the item and I want a refund! Ten days later and no response and no refund.
Do not buy from these people.

Ordered an item, they told that they have on the spot. After couple weeks of waiting, tons of unanswered e-mails and calls later, they say that they actually does not have this item and will refund the money. Sure. Couple days passed, money still not returned, so I call them to found out that they had to pay too huge bank transfer fee to refund, which is ridiculous (of course they did not let me know that, had to call myself). We agree that they will refund money on PayPal ASAP, but hey, still waiting...

Big thumbs up For having the EQ8 motherboard in stock

I only ordered it yesterday and it has arrived at 11am this morning -
less than 24 hrs later

Board is fitted and working
Excellent service

Excellent service from this company. I ordered a pair of binoculars on Friday and received them on Monday as promised. Very well packed and extremely good value.

Excellent service. I had an unusual request, to dispatch an order half way around the world. It was attended to sympathetically and the goods arrived in perfect condition. Thanks so much.

Excellent service my order delivered the following day. Staff very helpful.

Great company. I needed to get a set of binoculars, and had been frankly bewildered by reviews and comparisons of models online. It was really hard to find anywhere in London to get some decent advice other than at Microglobe - really helpful, let me try a number of pairs without pushing any on me and let me go away to think about it. As a result I bought a more expensive pair - but much better - than I would have done otherwise, but I am really happy I got better value. Excellent service.

Fantastic service. I purchased a pair of Barr & Stroud binoculars there 5 years ago. I took them back to the store due to a fault. The person I dealt with was really helpful and sent them back to the manufacturer for me. A few weeks later they were ready for collection and they let me collect early the next day shortly before the store opened for business so I wasn't too late for work. And because it just so happened to be my birthday that day they wavered the shipping costs. Very happy customer!

Popped in to the store to try out some binoculars, Customer service was excellent and second to none. Really happy with my purchase and would highly recommend Microglobe.

After suffering an early failure with a Bushnell Trail Cam that took Bushnell too long to deal with, the staff at Microglobe sorted the issue in the best possible way. I am more than happy to recommend them.

After being let down by Harrison telescopes I ordered what I wanted from Microglobe. SO glad I did.
Incredible service, very friendly and helpful.
Item I ordered shipped the evening I ordered it and arrived at 11.20 the following morning.
Won’t be going anywhere else but Microglobe from now on!!!
Thankyou

I bought a Bushnell Trophy camera from Microglobe last October, it arrived promptly enough and was reasonably priced. However the camera developed a problem after 11 months. I tried contacting Microglobe several times via their website contact form, facebook messenger and by email quoting my original order number for my still under guarantee camera and they have steadfastly refused to respond to me.
Thankfully Bushnell have offered me a replacement directly after I contacted them directly (another story).
But I don't think this excuses both the lack of courtesy, respect and responsibility shown by Microglobe in (the lack off) responding to my issue.

I desperately needed a specific cable for a job, and could only find it here! Great service, kind and attentive, and also a brilliant price despite it's central London postcode. Will be revisiting for sure.

Flawless transaction from every aspect! I purchased a camera bag at a significantly lower price that I found at other sites. Shipping was the fastest ever as I have bought some goods from UK over time. Received it today brand new with courier in my office and I liked it too much. What else?