Millets - Brighton Avis 

302
TrustScore 5 sur 5

5,0

Unit 3, Air Street, BN1 3FB Brighton, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Interesting reading reviews and how many mention staff by name and how helpful they were. I saw two staff in the store I went into, both pleasant enough, but did I know who they were? Not a clue.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Brighton

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • Unit 3, Air Street, BN1 3FB, Brighton, Royaume-Uni

  • 01273 964665

5,0

Excellent

TrustScore 5 sur 5

302 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(302)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service and good value …

Great customer service and got some good quality bug repellent and spray in plaster for our holiday. Got some leggings as well. Staff and shop is great and hope it stays open

31 mai 2025
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very friendly and informative staff

Very friendly and informative staff. It’s nice to be in a shop where staff give you space and are not pushy! Definitely the most competitively priced pair of hunter boots I’ve ever bought! I do hope they’ll continue!

11 mai 2025
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

They were really helpful and matched…

They were really helpful and matched the price that i had seen online.

17 mars 2025
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Jara and Alina are A-mazing

Jara and Alina and the team are awesome and give fantastic service! Great shop, good range, fantastic advice and I never leave empty handed.

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Always a pleasure to shop at Millets.

I always like shopping at Millets because they have a great range of good products, reasonably priced, and knowledgeable, helpful, friendly staff. Today I was fortunate to be helped out by Mike and Anna, who also seemed to work together well and were just as friendly to each other ss they were to me. J. W.

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Good staff

Great staff that helped me out with buying some walking shoes. Tried on lots but they were fine with that😁

5 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

It's the staff that make the difference!!

I went to Milletts looking for walking boots. A young sales assistant, Max, was particularly helpful. Nothing was too much trouble for him. He spent about 20 minutes checking answers to my questions and finding me a variety of boots to try. I could buy on line, but actually it was worth paying a little extra to ensure I could try the comfort of the boots (there was a massive difference between styles) but most importantly to ensure we still have shops and real life connections with real staff in the future. Thanks Max, your advice, patience and professionalism were greatly appreciated and I'm very pleased with the Berghaus boots.

16 décembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Alina

Alina, the staff member who served me, was friendly & very helpful. She made appropriate suggestions but was guided by what I wanted & I ended up with what I needed.
An all round good shopping experience

23 décembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good shop with great sale

I was served by Alina. She was very friendly with me and the person she served before me. She was super helpful with my questions and even recognised me from the last time I was shopping.

29 novembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

A lovely boy on Saturday (max was his…

A lovely boy on Saturday (max was his name I believe) was so helpful! He was polite and caring and I couldn't ask for a better experience.

2 novembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I visited the store earlier today where…

I visited the store earlier today where I was served by max who was such a lovely young man he was so helpful!

16 novembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Noté 5 sur 5 étoiles

My experience in this store was great

My experience in this store was great!

Mike was extremely helpful/knowledgeable and very friendly.

I’d highly recommend visiting Millets in Brighton. I’ll definitely go back, not necessarily to buy anything, but just to see Mike again. He recommended loads of great camping spots including the best areas to visit and explore.
Great store, great customer service.

6 novembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

We went into the Brighton store and…

We went into the Brighton store and were greeted by Jude, he really was a great ambassador for the store. He not only sorted out walking shoes for my wife, he also called around a couple of other branches to find the shoes in the colour I wanted. He made the whole experience very easy, highly recommend the store.

22 octobre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great help from Alina

Great help from Alina. Knowledgeable, kind, not too pushy. A great asset to you.

20 octobre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very good

Very good, professional service from Jara. I am very happy with my purchase of comfortable, waterproof walking boots. Let the dog walking commence!

18 octobre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Amazing shop and kind staff

Amazing shop and kind staff. Thank you to Steve (the manager) for being so helpful.

8 octobre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Went in to the Brighton store for…

Went in to the Brighton store for equipment for my son’s camping residential. Steve was very knowledgable and helpful, and we came away with everything we needed.
Will definitely use again.

21 septembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent helpful and friendly staff

I went into Millets Brighton needing all kinds of 'outdoor' gear for a trip - I was completely ignorant of what would be best. They were GREAT in this store and at no point made me feel daft for not knowing anything. I can't rate them highly enough. So nice to come across any kind of retail experience that has skilled, pleasant and non-patronising staff. Well done Millets.

24 août 2024
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Christina was amazingly helpful helping…

Christina was amazingly helpful helping me choose the right walking shoes. Ended up with 2 pairs in fact.

3 septembre 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

James served me quickly and politely.

James served me quickly and politely.
He also gave me useful advice to walk around the house for a few hours to really check the fit of the walking shoe before using it outside. That way if they were uncomfortable they could still be exchanged as they would not have wear and tear.

22 août 2024
Avis spontané
Logo de Millets - Brighton

Réponse de Millets - Brighton

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

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