Millets - Chesham Avis 

438
TrustScore 5 sur 5

4,9

35 High Street, HP5 1BW Chesham, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Staff were happy for me to try some walking socks to go with boots I had bought online - and went the extra mile re recommending trail boots as well. It’s a shame this branch is closing down as the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nice little shop, helpful staff and good deals! Purchased some boots this morning for my daughter and Steph helped us choose with good advice and found the sort of waterproof coat we were looking for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

10/10 customer service! After some back and forth of buying and returning my boots in different sizes to try out at home, I eventually settled on the pair I wanted with zero hassle. Today at the C... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great personal service from Tommy who helped me find just ths right walking boots. I did try on quite a few pairs and he was very patient and friendly. Understood what l needed them for - wet weather... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Chesham

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

438 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(438)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5* experience every time

5* experience every time. Staff is very helpful. I was looking for my first trekking boots and had no clue what to look out for, the lady in the shop not only educated me on the different types, she also found me a massive deal! Thank you!!!

16 février 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Easy and quick to order and very easy…

Easy and quick to order and very easy to return to the store.

11 février 2026
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

We were served by Dan

We were served by Dan. He has excellent knowledge of the products and fairly explained about the options. We are really satisfied by the customer experience provided.

17 février 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Jackie was incredibly helpful

Jackie was incredibly helpful, finding me the best insoles for my walking boots - and they were the cheaper ones too!

7 février 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Steph was very professional & helpful

Steph was very professional & helpful. Very pleased with my new walking boots & Welly's.
Great shop !

7 février 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

efficient and knowledgeable staff at…

efficient and knowledgeable staff at Chesham branch

30 janvier 2026
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Dan provided excellent service

Dan provided excellent service, offered to help immediately and found what we were looking for quickly and effectively. Well done

4 février 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

Exceptional personal service

We received excellent, attentive personal service from Dan at the Chesham Millets when shopping for my daughter’s Duke of Edinburgh expedition. He was very knowledgeable about the beat walking shoes, socks, clothing and kit. Really polite and we got everything we needed in 30 minutes knowing it all fitted too. A great shopping experience.

25 janvier 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Nice little shop with helpful staff

Nice little shop, helpful staff and good deals! Purchased some boots this morning for my daughter and Steph helped us choose with good advice and found the sort of waterproof coat we were looking for all whilst having the shop invaded by a local walking group! Good customer service and quality branded products at bargain prices.

31 janvier 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly and very helpful service

Friendly and very helpful service from the folks in Chesham shop

30 janvier 2026
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service and advice

Great service and advice

16 décembre 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Dan and Tommy were both fantastic in…

Dan and Tommy were both fantastic in the Chesham store, really helpful and patient. Amazing service!

16 novembre 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hello,

Thanks for giving us your review.

We're always trying to better the service that we offer, it's nice to see that you gave us good marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Incredible customer service

10/10 customer service! After some back and forth of buying and returning my boots in different sizes to try out at home, I eventually settled on the pair I wanted with zero hassle.

Today at the Chesham store I was out it rather an awkward position by another customer who wouldn’t stop pestering me! The lovely woman who was serving me quickly noticed this and came over to subtly get me out of the predicament! Top marks for social awareness and instinct.

19 septembre 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

High st. 1 Internet 0

As winter approaches, it is time to refresh the wet weather gear for walking. After much research online I was able to identify a waterproof jacket and boots on the Millet's website. Best of all both were showing a significant reduction from retail price.

While the obvious thing to do was order online, wait in for delivery and possibly have to return the items. Instead I decided to call my local store and check stock. The helpful staff advised that both items were available at the same price as online and that they would keep them aside until the next day.

When I collected the items, I was able to try them on and ensure that they were the correct size and comfortable. As it turns out the jacket was too big and I was able to immediately purchase a size smaller. The staff in the store could not have been more helpful or knowledgeable about the pros and cons of their products. Overall I would rate the High Street over the Internet every time. Use it or lose it.

13 septembre 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

We recently visited Millets in Chesham…

We recently visited Millets in Chesham again as my partner and myself needed walking boots for an up coming camping trip
We were served by Lewis who was very helpful.
Service was good and Lewis made us aware of offers that might be of interest to us as well.
The walking boots were a good price which was made even better when Lewis applied scout discount.
Great service as always will will definitely return again when

28 juillet 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

Steph has been really helpful over a couple of visits, sorting out an issue with an online order, (which could have led to us cancelling a camping trip), and offering sound advice ' all with a smile :-)

29 juillet 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Tommy was extremely helpful and…

Tommy was extremely helpful and knowledgeable. Made the tent buying process seamless. Would highly recommend, he is an asset to Millets.

27 juillet 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Buying walking shoes

Steph was very helpful when I bought some walking shoes today. She explained the difference between the shoes I was looking at, so I could make a good choice.

24 juillet 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service from the team at Chesham

Great service from the team at Chesham! Was made to feel very welcome. The colleague who served us listened to what we wanted and really helped finding the best products that met our needs.

21 juin 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Millets in Chesham

Went to Millets in Chesham to purchase a pair of walking boots. Was assisted by Tommy who was very knowledgeable and helpful in store would recommend.

6 mai 2025
Avis spontané
Logo de Millets - Chesham

Réponse de Millets - Chesham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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