Millets - Colchester Avis 

1 330
TrustScore 5 sur 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Colchester

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 17-18 High Street, CO1 1DB, Colchester, Royaume-Uni

  • 01206 574615

5,0

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(1 330)

5 780 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent and very friendly service…

Excellent and very friendly service from Vic and Lee.

1 novembre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was greeted by Belinda & Sophie

I was greeted by Belinda & Sophie ! Amazing people , helped so much and just made everything so easy ! I highly highly recommend using millets, Colchester for all your hiking needs ! :)

28 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful and informative

Lee was really helpful in finding what I needed. He was pleasant, not pushy, but I still managed to find myself adding to the original order from the suggestions he made. Shopping is always more enjoyable when you get to speak to a real person. First time in a very long while, but I might return a bit sooner next time.

27 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I purchased a Berghaus beanie

I purchased a Berghaus beanie. The price was much cheaper than I expected. Lee was friendly, helpful and the service was great.

27 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Rob and Gareth…

Excellent service from Rob and Gareth when trying on walking shoes. Friendly and helpful without being pushy.

26 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great shoes at good price

Great shoes at good price. Lee was very helpful, even apologising for my mistake. He explained all product features and I bought three more items as he politely described them, lovely, funny guy! Thank you Lee.

24 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service today from Mandy.

Great service today from Mandy.
Allways a pleasure to shop in Millets at Colchester

24 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Lee was so helpful

Lee was so helpful, polite, efficient

24 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great experience.

We went to millets in colchester to purchase some gifts for our family for the festival season. We were assisted by Mandy, she was very helpful and very professional plus point she introduced to us about the armed forces discount. We hope to visit you soon in the future.

11 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Lee from the Colchester branch was very…

Lee from the Colchester branch was very helpful and polite during our visit to store today. We Felt comfortable asking him questions and his advice assisted us in our decisions. Thanks Lee, I love my new walking boots.

20 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I found a pair of boots on the Millets…

I found a pair of boots on the Millets website but wanted to try them on before buying them. I phoned the store and spoke to a very helpful lady. She checked the stock while I waited and put a pair aside for me to collect. I called into the shop the next day (20/10/24) and was served by Lee, another very helpful and engaging member of staff. A very pleasant experience.

20 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Rob gave me excellent advice on…

Rob gave me excellent advice on choosing a new pair of walking boots.

19 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Belinda, I love you!

I was in millets with my friend a couple of days ago and we were served by a lovely woman, Belinda. She was so lovely and welcoming as well as extremely helpful. I’ve never had such a great experience in a shop before. She was easy to talk to and a great conversationalist, as if id know her for years!! (She also fought off a bear in the shop just so we could make our purchase, top notch service if you ask me!)

8 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful advice from Rob on 28/09/24

Helpful advice from Rob on 28/09/24. I was looking for waterproof trousers. They are great

28 septembre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Thank you Very much Sophie for you are…

Thank you Very much Sophie for you are managing system is very nice I'm very appreciate.

14 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful assistance from Sophie in…

Very helpful assistance from Sophie in Colchester. Thanks.

12 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly service

Fast, efficient and friendly service from Lee today. He was very helpful and cheerful. Thanks very much

11 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

See Rob…. He’s a great Tents guy !

Friendly and helpful people t ok do business with in Colchester , a shout out to Rob , we bought a camp chair there , and go back to browse for other things …. Thanks so much guys

25 août 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Lee is really great

Lee is really great. Thanks for providing quality stuff.

6 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

5 stars

My fav shop in town. Staff’s customer service 5 stars. Thank you Vic and Sophie for today!

4 octobre 2024
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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