Millets - Enfield Avis 

792
TrustScore 5 sur 5

4,9

21 Palace Gardens, EN2 6SN Enfield, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A hidden gem in Enfield, Matthew and Erik were super helpful as well, if only more shops could be like this !

L'entreprise a répondu

Noté 3 sur 5 étoiles

Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really kne... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Enfield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 21 Palace Gardens, EN2 6SN, Enfield, Royaume-Uni

  • 02081 020182

4,9

Excellent

TrustScore 5 sur 5

792 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(792)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Positive experience

Friendly and professional service from Erol as usual

11 avril 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Always excellent and friendly customer…

Always excellent and friendly customer service from Andrew and Erol. Both very quick to help despite having to often manage several customers or other needs at once. I have used this branch for many years and am very grateful to all staff for dealing with issues such as returns/refunds and so on in such a lovely manner. Customer service is not an easy task!!

7 avril 2026
Avis spontané
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Réponse de Millets - Enfield

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great price Peter Storm jacket and…

Great price Peter Storm jacket and excellent, informative service from Erol

1 avril 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service today by Errol.

1 avril 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Nipped in to buy one of my grandsons a…

Nipped in to buy one of my grandsons a 3i in 1 rain jacket which l eventually found after a good while at the very back of a rail, the floor salesperson having tired of me and wandered off, but Andrew at the pay desk was so cheerful, so happy to help, and charming, that his sales skills made my day better. Such genuine smiles are always a great welcome for a customer.

27 mars 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Air bed & sleeping bag

I visited my local store in Enfield over the weekend as I was looking to purchase a new inflatable bed & sleeping bag. Erol who was at the store was really helpful & informative & helped me decide, make a decision on the double air bed & type of sleeping bag that would be most suitable for my needs & sleeping pattern.

21 mars 2026
Avis spontané
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Réponse de Millets - Enfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 3 sur 5 étoiles

Inconsistent service

Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so helpful.

I would have given 6 stars if I could.

Sadly just called and wanted to buy another pair but the man on the checkout was so dismissive and clearly had no interest in helping. Wouldn't even call me back to let me know if he had the shoe in stock. Said something about privacy rules.

Sorry Millets, you need to be consistent with your staff. Ive gone online now and got them £10 cheaper. What a shame for you and for me.

23 mars 2026
Avis spontané
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Réponse de Millets - Enfield

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Andrew was very knowledgeable and…

Andrew was very knowledgeable and patient. He made shopping for a new pair of boots very pleasant. Mick Hine

13 mars 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful, knowledgeable staff.

I'm always greeted by friendly, knowledgeable staff, on this occasion Erol. The shop is well stocked with a good choice of products.

9 mars 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service today by Erol

Great service today by Erol

7 mars 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

My experience was very good thanks to Erol

My experience was very good thanks to Erol(one of the workers), he was very attentive and helpful throughout the whole process allowing me to find the correct stuff I needed and giving me tips for certain things like which products would be better.

23 février 2026
Avis spontané
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Réponse de Millets - Enfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was looking for something to use to…

I was looking for something to use to wash waterproof garments. Erol approached me and was very helpful recommending 1 product from a selection. He explained why he recommended that particular item. He was helpful and knowledgable. Thank you.

24 février 2026
Avis spontané
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Réponse de Millets - Enfield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Andrew and Erol provided some excellent…

Andrew and Erol provided some excellent advice on water repellent treatment for my shoes and overcoat. Some great explanations, great customer services and welcoming environment.

13 février 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

I was served by Andrew who went to a lot of effort to locate the boots I wanted which were shown as in stock online but were not out on display.

4 février 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helps and they usually have a sale…

Very helps and they usually have a sale on. With a wode range of products.
Erol and Andrew where very helpful

4 février 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly and helpful assistant ( Errol).

29 janvier 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Thank you Erol!

Erol was so extremely helpful and personable. He went out of his way to assist when I went to the shop with a purchase my mum had made that was no longer needed.
It was an unusual set of circumstances and he was patient and understanding and we were so appreciative. It’s a great shop, the gear is very high quality and great value. They have a great range of stock. During sale time the value is insanely good. They really are experts in their field. Both Erol and the other gentleman were brilliant. Long love the high street for shops and customer service like this. Beats online any day. Would highly recommend for specialist outdoors clothing and equipment. Thank you!

8 janvier 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great shopping experience

Great shopping experience. Quality products and exceptional service from Andrew. Andrew knew about each of the products I was interested in and showed me all the options. I was then left to try and decide. I left with a very nice coat and products to re-waterproof my boots. He also showed me other products I was interested in that’ll wait till next.

15 janvier 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I bought a T shirt at Southend store…

I bought a T shirt at Southend store before Christmas but size was wrong!
Rather than journey back there I decided to go to nearby Enfield store in the hope of exchanging it for the correct size and I’m glad I did. Erol was so friendly and helpful and made the exchange a happy experience. Thank you Erol.

10 janvier 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great Service

Eroz was so helpful, made everything so straight forward. Can’t fault the service, high recommend!

10 janvier 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

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