Millets - Fareham Avis 

623
TrustScore 5 sur 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Fareham

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Royaume-Uni

  • 01329 553088

4,8

Excellent

TrustScore 5 sur 5

623 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(623)

5 815 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Very helpful guy in store today.
Great to have good customer service 👍🏻

19 septembre 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good service

The manager,Lauren served me. She was politeness itself ,friendly and was able to provide me with exactly what I wanted/ needed

18 septembre 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Helpful staff but small store

Friendly, helpful staff. But sadly the store was too small for what I needed (camping equipment) and the change from summer to winter stock meant I had to order online if I wanted what they had online. No option to order and pick up which is a shame. Still bought a few things at good prices.

17 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Good Afternoon

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Review Team.

Noté 5 sur 5 étoiles

Staff are very knowledgeable and…

Staff are very knowledgeable and helpful. We received great help to choose the correct equipment, furthermore provided ample advice on anything they didn't have in stock.

16 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

What shopping should be like

Went into Fareham branch on the offchance seeking some trousers. Shop was clean and tidy and the two assistants, Tela and Megan, friendly and helpful. It appeared that they were glad to be there, which makes such a pleasant change from many establishments. Happy with my purchase and with the experience.

12 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The lady who served ideas very patient…

The lady who served ideas very patient very knowledgeable and and nothing was too much trouble for her for advice and her name was Lauren from West Street Branch, Fareham HantsI am not going to comment any more as I have been hospitalised since that and am too weak to do more

31 août 2023
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Réponse de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good product, helpful assistant

Just popped in for a couple of discounted tee-shirt. Good quality at a good price. Met by a very cheerful assistant with the right amount of friendly welcome without being pushy. Perfect.

30 août 2023
Avis spontané
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Réponse de Millets - Fareham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
JD Customer Care Team

Noté 5 sur 5 étoiles

Very willing and helpful staff.

Very willing and helpful staff with a cheerful disposition…
Owen in particular was a great help in purchasing a pair of good quality walking shoes..

10 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff! Megan was very helpful and products in Millets always feel very reasonably priced.

8 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good experience

Everyone is always so helpful and friendly. The only downside, is the heat in there. The poor staff!

3 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Staff are very welcoming and friendly

Staff are very welcoming and friendly! Always a pleasure speaking to them. Only downside is temperature in the store due to air con. Feel sorry for the hard working staff having to work in those conditions.

1 septembre 2023
Avis spontané
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Réponse de Millets - Fareham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

5 star service just before closing time!

Considering I walked in the door at about 1720, Megan could not have been more helpful in getting a pair of Merrell walking shoes for me. Cheerful, engaging and efficient, she was an absolute star despite the proximity to closing time.

17 août 2023
Avis spontané
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Réponse de Millets - Fareham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Bought an electrical hook up

Bought an electrical hook up, I had it ordered in store for home delivery

28 août 2023
Logo de Millets - Fareham

Réponse de Millets - Fareham

Good Afternoon

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Reviews Team.

Noté 5 sur 5 étoiles

Great service

Really helpful assistants. Bought one pair of trousers, assistant ordered the 2nd pair on line and they arrived the next day! Brilliant!

26 août 2023
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and friendly staff

Very helpful and friendly staff. Though one member was unable to answer a question he apologised and referred me to his manager who was able to resolve my query.
Always a pleasant experience browsing/ shopping here. Thank you.

25 août 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 1 sur 5 étoiles

Shop here to be humiliated.

I have shopped at Millets Fareham for over 20 years and today left feeling humiliated. I browsed the sale items and placed them on the counter whilst I looked at the rucksacks. When I paid, I was asked to walk through the exit door to be scanned for tags in my bags. The security scanner needed to be switched on at the wall, assistant 007 announced to the shop. Rude and totally unnecessary.

25 août 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hello Moi,

Thank you for taking the time to leave a review.

I am sorry to hear that on your recent shopping trip to one of our stores the experience was not as expected for our customers.

Please contact us at onlinereviews@millets.co.uk quoting TP40584 as the subject and include in the email your order full name, billing address the store you visited along with the date and time of the visit so we can assist you further with this.

Regards,
Emma,
Millets Online Review Team.

Noté 5 sur 5 étoiles

Friendly and helpful

Friendly and helpful. Good price.

23 août 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Staff excellent

Staff excellent
Range and price very good
Shop way too hot

19 août 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Kind regards,

Maria,

Millets Online Reviews Team.

Noté 5 sur 5 étoiles

Very helpful staff…

I visited the shop yesterday to try and find some walking shoes for my difficult feet. I was very impressed by the staff here, Gemma was absolutely wonderful trying her best and taking time to show me various types of shoes, she was very kind and patient and made me feel special. In the end I didn't buy anything but Gemma gave me valuable advice about what I should be looking for and I will definitely come back to the shop to see new models. Well done, Gemma, thank you very much, much appreciated.

21 août 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

In wanting a specific piece of clothing…

In wanting a specific piece of clothing for outdoors, I received excellent advice from salesperson George at Fareham Milletts. He was patient and knowledgeable.

5 août 2023
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

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