Millets - Fareham Avis 

623
TrustScore 5 sur 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Fareham

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Royaume-Uni

  • 01329 553088

4,8

Excellent

TrustScore 5 sur 5

623 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(623)

5 752 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly knowledgeable staff helped me…

Friendly knowledgeable staff helped me with my purchase

18 mai 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Very friendly and courteous staff who obviously know what they are talking about. Thank you to Lauren for taking the time to help me with my query and to find a new pair of walking boots.

10 mai 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Returned a pair of Berghaus hiking…

Returned a pair of Berghaus hiking boots which had split. No qualms at all. As I’d not kept a receipt the sale was easily tracked and I received the choice of a refund or the purchase of another pair of boots. Great service. Left feeling very happy. Lisa was incredibly friendly and helpful. Thank you

7 mai 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Buying walking trainers

Megan helped me choose a pair of walking shoes, she was both knowledgeable and patient throughout. She went Beyond the norm by being very personable & ‘bubbly’ throughout. It was a pleasure to be served by such an excellent assistant.

2 mai 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very polite and helpful.00375-1-

Very polite and helpful in meeting my requirements. A great selection of outdoor gear.

28 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

George was very attentive and…

George was very attentive and knowledgeable about items I wanted. He was very helpful and approachable. He made me confident in my purchase . Would recommend George and Milletts again for next purchase.

14 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Really nice crew

Really nice crew, friendly and explained the detail of the lamp I had just bought, even the extended warranty included. Later the lady exchanged the lamp without fuss or quibble for another as it had been damaged in the shop without us knowing

15 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Staff were helpful and friendly

On entering the shop Connor could see I couldn't find what I was looking for. Gloves. He informed me they are 'out of season' and only a few sale items were on the shop floor.
He went on to offer to go to the stock room and seek out any other stock.
He came back with a variety of sizes and styles.
He was helpful, knowledgeable and attentive.
He made it a very pleasant shopping experience.

16 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Walking boots

I needed to replace my worn out walking boots. Millets offered a good range at sensible prices and Lauren provided excellent, knowledgeable service in the Fareham branch. She took the time to explain the differences between the various options and was courteous and polite.
I enjoy shopping in this branch of Millets and the discounts available include Defence Discount Service which is a bonus!

10 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The staff were very efficient and…

The staff were very efficient and helpful.They traced a size of outdoor jacket that was not on display...nothing was too much trouble. Very quick service and explained all the features on the jacket. Will always shop here

9 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Speedy service.

Efficient ordering from local store, shortly after 9 am and delivered by Evri to my home about 1 pm the next day.

2 avril 2024
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Amazing Help, Thank you

Employees were so helpful in assisting and giving suggestions when I was struggling to find a bag for my DofE. Thank you Meghan and the her manager xx.

2 avril 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Walking boots served by George

Served by George, he gave excellent service, was patient, professional and very knowledgeable and displayed a genuine care towards my experience. This is also reflected by the manager who finalised the purchase

29 mars 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Waterproof hiking boots

I needed a new pair of walking boots so went into the Fareham branch.
Megan served me she was very knowledgeable about the difference between all the pairs and was extremely patient whilst I tried on pretty much every pair in my size. I'm very pleased with my purchase thanks to Megan my feet are warm dry and comfy.

29 février 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent shopping experience.

We visited the shop to purchase a pair of boots for my husband. The young man who served us was amazing. Unfortunately I didn’t get his name but he was very good with my husband who has a physical disability, he helped him out on and take off the boots and was patient and caring. He was a credit to your company, a kind, friendly and knowledgeable man.

26 mars 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great experience at millers fareham…

Great experience at millers fareham again ! Rushed in at 3:50pm on a Sunday as we saw a great deal on the website and wanted to grab quick. We got in and apologised for being that customer that gets there close to closing. Very friendly service and the deal hadn’t been updated in shop but they still honoured it. Thanks ☺️ great service again from fareham Millets !

17 mars 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful amazing staff

I took my daughter into Millets Fareham to buy some clothing for her Duke of Edinburgh events and was immediately met by a very helpful Lisa. Nothing was too much trouble and she and her colleague went over and above to help us...even down to colour choices. What was also nice was that she didn't immediately target the most expensive items and genuinely wanted to give us the best deal. When we left the shop, my daughter commented how nice and helpful the 2 girls were and I agreed 100% and said that's what a retail experience should be like. No pressure, no pouncing on you - just good service and asking the right questions.

13 mars 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Always good value

Always good value, the staff in Fareham are always helpful, should you need something. It's always better to shop on the high street, you don't get the personal service on the Internet. Save the high street, and people's job's.

11 mars 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good Service

Very helpful staff and good service

23 février 2024
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

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