Met Daisy and Gary in their Guernsey Store recently. Gary has a wealth of product knowledge and Daisy bags of patience. I was able to try a variety of styles of boots and shoes in an unhurried and re... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We visited the Millet shop in Saint Peters Port on the 15th of June 2026. Having browsed through many of the products and decided to purchase and were amazed how reasonably priced everything was.... Voir plus
L'entreprise a répondu
Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which we... Voir plus
L'entreprise a répondu
Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still has... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Guernsey
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
9 The Pollett, GY1 1WZ, St Peter Port, Guernsey, Royaume-Uni
- 01482 425888
4,9
Excellent
228 avis
Demande des avis aux clients
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We went looking for male and female…
We went looking for male and female walking boots. We were served by Daisy who was helpful and attentive to our needs.
9 février 2026
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Dealt with very well
22 janvier 2026
Réponse de Millets - Guernsey
Hi,
Thanks for taking the time to leave us your review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Walking boots purchase
From the moment I entered the shop, Daniel could not have been more helpful. I needed some walking boots for a 29km walk I am doing in March. I told him I needed boots with comfort and waterproofing . Daniel was very knowledgeable and showed me three boots, advising which were best when I tried them on. He also helped with recommending suitable cushioned socks ( which I bought). I left the shop confident I had bought the right kit. Daniel was absolutely spot on with the durability and comfort of the boots. Really happy with the service I received. Daniel was very knowledgeable and helpful.
14 janvier 2026
Avis spontané
Réponse de Millets - Guernsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Gary
Gary, in the Millets store in Guernsey, was friendly, professional, knowledgeable and very helpful.
I was looking for walking shoes, hiking boots and clip on snow crampons all of which I bought and all of which are just what I needed.
24 décembre 2025
Avis spontané
Réponse de Millets - Guernsey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
The young lady Daisy was super helpful…
The young lady Daisy was super helpful this Sunday and provided first class advice. Thank you!! Well done Daisy.
23 novembre 2025
Avis spontané
Réponse de Millets - Guernsey
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Réponse de Millets - Guernsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Kayla
Kayla. Was very attentive and went above and beyond. She spoke very well and my 5yr old son was very happy with his purchase.
28 octobre 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Helpful staff
Chantelle and Daisy in store on Sunday. Very helpful with ordering jacket not available in store to be delivered to home address within 5 working days.
12 octobre 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Fantastic customer service
Chantelle and her colleague at the Guernsey store were friendly and very helpful. I needed to buy a sturdy rainjacket and ended up going to the store 3 times that day due to my indecision and browsing other shops. They were so patient and helped me each time with trying on various options. They sourced extra information on the products and helped me work out what I needed for my trip. I left with a good pair of overtrousers and raincoat.
21 septembre 2025
Avis spontané
Réponse de Millets - Guernsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Fantastic service from Kyla
Fantastic service from Kyla
Which is rare these days
Nothing was too much trouble
Thank you
17 septembre 2025
Avis spontané
Réponse de Millets - Guernsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Kyla and her colleague were so freindly…
Kyla and her colleague were so freindly and helpful! I tried on six shoes and they helped me find the perfect shoe !!
9 septembre 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
I was in the Guernsey store looking for…
I was in the Guernsey store looking for some shoes and a young lady who I think was called Daisy with a sunflower lanyard helped me out. Not only was she knowledgeable about the products but her friendly and kind welcome made a huge difference. What a credit to the store she is! A chap called Gary also helped with some technical knowledge about the tread and the suitability for what I’d be doing.
Absolutely super service from Daisy and Gary.
6 septembre 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Thanks to Gary for his guidance and…
Thanks to Gary for his guidance and patience for helping my son with finding the right walking shoes for his DoE. I’d absolutely recommend Millets and Gary.
6 septembre 2025
Avis spontané
Réponse de Millets - Guernsey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Blooming best service ever
Blooming best service ever. Talk to Gary who is the expert on things such as walking boots and trainers. Can’t beat this place really. Whatever they pay Gary they need to double it.
6 septembre 2025
Avis spontané
Réponse de Millets - Guernsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Efficient and professional service
Daisy was very patient and gladly brought a number of style of shoes for me to try before we found the most suitable.
1 septembre 2025
Réponse de Millets - Guernsey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Friendly service helped me find exactly what I needed
Went into Millets twice this week to find some cargo trousers for an upcoming expedition.
Was served by Dan and Leyla both times and received excellent customer service as they helped me find the most suitable pairs for what I needed, going out of their way to check the store room as I was rather picky with sizing, features, price, etc. They were friendly and very patient.
Came out satisfied with 2 pairs of trousers!
25 juillet 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Very helpful and attentive staff with…
Very helpful and attentive staff with pleasant manner.
19 juillet 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Very helpful
Very helpful, very understanding, accepting & informative and helped me finish my collection of comfy jumpers. Gary & Daniel was their names & they were completely accommodating & ordered some more jumpers straight to my house which I thank them for a lot.
7 mai 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Kyla was very helpful and knowledgeable…
Kyla was very helpful and knowledgeable , made purchase easy
7 juin 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Knowledgeable staff and very helpful
Knowledgeable staff and very helpful - Daisy
5 juin 2025
Avis spontané
Réponse de Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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