Millets - Hitchin Avis 

Millets in Hitchin is generally good, with helpful and friendly staff like Simon and Leo. However, customer service can sometimes be inconsistent, with room for improvement in attentiveness. The store offers competitive prices and great deals, and staff knowledge about products is commendable. Overall, it’s worth visiting for camping gear and outdoor essentials.

Extremely helpful assistant Simon. I'd bought a pair of walking shoes a couple weeks back and wanted to buy an alternative pair. Simon was very helpful.

Very friendly and helpful staff. They clearly knew their products and were able to give us good advice.

Helpful staff. Good choice of rucksacks, amazing discounts in the sale. Half price OS maps too!

Leo was exceptionally helpful.
They had exactly what I wanted (washing and reproofing products for a down jacket)
It was also at a very good price.
Very helpful

Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the process was explained to me & having it locally would have made it so easy. Luckily didn't need to. Thank you Millets, great service & I'll continue to keep my business local because of shops like you 😃

Friendly staff, good selection, good price, great location! Great range of camping equipment, clothing and walking boots for a small shop.

Had not visited in a while, so decided to pop in. New staff, but was still as pleasant as always.

tasmin was enen helpful with the small purchase of bootlaces

Attentive staff, picked up a great base layer at a really good price

Good, friendly service

Helpful, friendly staff in store. Thank you.

Great service from Crystal and the team - friendly, helpful and well informed about the trail shoes that I wanted.

Very friendly went out of her way to help me, many thanks.

Great advice and helpful service buying my daughter's walking boots from Tamsin. Good choice and prices. Dogs were with us and got a warm welcome too

Went to Millets in Hitchin 15th Jan 2025 Kit gave very helpful advise which helped me pick a jacket to go under a coat I already have to give extra warmth.

Kirsi was very helpful helping me choose some thermal gloves. They have really been effective during the recent cold spell of weather. Thank you!

We had excellent service when buying walking boots for my daughter. Leo in the Hitchin store was very helpful, knowledgeable and patient.

Very helpful staff.. always good products and prices.. helped by Kit today

Excellent, helpful service and the goods I bought are great. A+!