I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... Voir plus
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Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... Voir plus
L'entreprise a répondu
We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... Voir plus
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I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Louth
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
78 East Gate, LN11 9PG, Louth, Royaume-Uni
- 01507 308711
5,0
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Having decided to return a pair of…
Having decided to return a pair of boots which were not what I wanted, Tony dealt with the refund in a friendly and professional manner. Top marks.
4 avril 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Friendly knowledgeable staff
Friendly knowledgeable staff. Great service from George
4 avril 2026
Avis spontané
Réponse de Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
My partner needed walking boots and Ian…
My partner needed walking boots and Ian at the Louth branch in Lincolnshire was incredibly helpful and knowledgeable. He spent time with us offering different models, even one that was not even on display which was the one we bought so a big thank you to Ian for his patients and help Thank you
1 avril 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Ian helped where I gave up
Ian helped where I gave up! Trying on pair after pair of ladies hiking trousers (Kezia not Ian) until she finally found a pair with elasticated waist, suggested by Ian as if coming from me, caveats would ensure. Great one to one, no pressure service with a smile was the order of the day at Millets Louth. Date 31st March as app won't let me enter 31st.
30 mars 2026
Avis spontané
Réponse de Millets - Louth
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Super friendly and helpful staff
Super friendly and helpful staff, particularly Kelly - who was fantastic. Nice little shop & well kept and welcoming.
31 mars 2026
Avis spontané
Réponse de Millets - Louth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Purchase of walking boots
We were looked after Tom when we were looking for a pair of walking boots. Tom gave us great advice and we made a purchase which my husband is very happy with. Tom was very friendly and efficient.
20 mars 2026
Avis spontané
Réponse de Millets - Louth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great service today from George at…
Great service today from George at Louth Millets.Very impressive knowledge about various trail shoes.
11 mars 2026
Avis spontané
Réponse de Millets - Louth
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Millets Customer Care Team
Great customer service
Great customer service from Tracy today at the Louth store. The team are always really helpful.
9 mars 2026
Avis spontané
Réponse de Millets - Louth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent customer service
Outstanding customer service today from George at the Louth store , nothing was too much trouble in finding myself and my wife our new walking boots and shoes .
Excellent knowledge of products , letting us try multiple pairs on , and guiding us to the perfect pair
Highly recommend
6 mars 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Repeat Customer
As always, I walk in, ask, and there are the goods at a sensible price. You could say I'm biased as I always go there but why shop around if they always get it right.
Today's assistant Tracy was our helper very knowledgeable, as are the rest of the team. So, in, out, 10 minutes, and a decent pair of pumps at a competitive price. *****
5 mars 2026
Avis spontané
Réponse de Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Lovely Kelly
We went in looking for new walking shoes and we were helped by the lovely Kelly the manager. She was so helpful to us as we weren’t sure what shoes to go for! Kelly was very friendly, kind and patient with us whilst she ran backwards and forwards to get the shoes.
Lovely shop with lovely staff ☺️
28 février 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Once again great service from the staff…
Once again great service from the staff in Louth Lincolnshire.
20 février 2026
Réponse de Millets - Louth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Excellent rating for Kelly and Millets in Louth
I visited the Louth branch today and was met by Kelly who greeted me upon my entrance. Kelly was friendly, polite and very knowledgeable. I explained what I was looking for and Kelly suggested some additional items which I didn't consider and needed.
Kelly is a valued member of the team and clearly as assets.
Anyone who visits the Louth branch you are in for a treat.
Thank you Kelly and keep up the good work
28 février 2026
Avis spontané
It had amazing service and George was…
It had amazing service and George was very helpfull we have bought there in the past and the products are always perfect i like the way you check shoe sizes
20 février 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Good service
Very helpful and knowledgeable assistance from George. Thank
20 février 2026
Avis spontané
Réponse de Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I love Millets in Louth
I love Millets in Louth more than I should. The staff are always friendly and 9 times out of ten they manage to sell me something.
Highly recommended
18 février 2026
Avis spontané
Réponse de Millets - Louth
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Great, Friendly Service
Popped into Millets in Louth to buy a pair of walking shoes. It’s a relatively small shop but there was plenty of choice of quality products to peruse. The service given by the staff, was very efficient, welcoming and friendly; and absolutely no pressure was exerted upon me to make a purchase. I ended up buying a great pair of walking shoes for a very good price. A shout out goes to store assistant ‘Tom’ who patiently assisted me with my purchase.
14 février 2026
Avis spontané
Réponse de Millets - Louth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Millets Customer Care Team
Very helpful and professional which we…
Very helpful and professional which we lived nearer
11 février 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Great, friendly shop…
Called in to look for some outdoor gear and boots. Found exactly what we needed and when looking for boots Tom was a great help and very knowledgeable.
6 février 2026
Avis spontané
Réponse de Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Service with a smile
From the moment we walked in with our puppy we were greeted with smiles.
We chose some boots to try on and were served very quickly by Tracy.
We also met the manager Kelly who was lovely and chatty and also had a cuddle with our puppy !
Great service and value for money
We’ll be back
Jules,Macca and Benson
2 février 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
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