The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Voir plus
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Lisez les avis des autres
I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Voir plus
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Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Voir plus
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I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Southend
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
4/19 York Road, SS1 2BH, Southend, Royaume-Uni
- 01702 418316
4,9
Excellent
497 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very helpful and friendly staff
Very helpful and friendly staff that helped me buy the right equipment for my needs. Definitely would recommend.
10 mars 2025
Avis spontané
Réponse de Millets - Southend
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great service and great products
10 mars 2025
Avis spontané
Réponse de Millets - Southend
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Réponse de Millets - Southend
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
We had Liam as a helper and he was very…
We had Liam as a helper and he was very helpful at picking out shoes for DOFE
23 février 2025
Avis spontané
Réponse de Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Réponse de Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Stephen and Ruby were very helpful in…
Stephen and Ruby were very helpful in the Southend store especially as it was my first time skiing
15 février 2025
Avis spontané
Great service and help from Amy and…
Great service and help from Amy and Stephen
5 février 2025
Avis spontané
Sales assistant very patient and…
Sales assistant very patient and helpful in finding me the right walking boots
3 février 2025
Avis spontané
Fantastic Prices and Great Service
Fantastic prices and great service from Stephen and Ruby. They were busy when we visited but they took time to help us with our purchases.
1 février 2025
Avis spontané
A Southend experience…
A very courteous and with a smile lady member of staff gives an added pleasent experience to the shopper.
29 janvier 2025
Avis spontané
Great customer service.
The advice and customer service l received from Lisa at the Southend store was tremendous.
28 janvier 2025
Avis spontané
Great service and friendly staff
23 janvier 2025
Avis spontané
Nice friendly staff
Nice friendly staff, fully stocked of items. No issues
23 janvier 2025
Avis spontané
I was served by Sarah at the Southend…
I was served by Sarah at the Southend branch and what a breath of fresh air she was! Sarah was friendly and extremely helpful from the off.Listening, guiding me without being pushy, after I explained I was looking to getting back to hill walking/longer walking after a recovering hip replacement.So thank you 🙏
22 janvier 2025
Avis spontané
Great service from Stephen
Great service from Stephen
He was very patient and offered some great advice
We were left to make our decision with his experienced support
The store had a good variety of shoes for us to try
16 janvier 2025
Avis spontané
Very helpful staff
Very helpful staff. Lovely to be able to ask for advice rather than having to order online, unseen.
15 janvier 2025
Avis spontané
Splendid service from Amy Liam and…
Splendid service from Amy Liam and Ruby. They all really helped us and had very good knowledge of the products.
11 janvier 2025
Avis spontané
Excellent service
Excellent service. Found everything we needed. Special mention to Amy who was fab!!
3 janvier 2025
Avis spontané
Everything was very reasonably priced…
Everything was very reasonably priced with lots of selection. Amy the assistant in the Southen branch was very well informed and very helpful
21 décembre 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Great website and fast delivery with…
Great website and fast delivery with exchanges being no problem.
19 novembre 2024
Réponse de Millets - Southend
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
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