Millets - Whitehaven Avis 

574
TrustScore 5 sur 5

4,9

19/20 King Street, CA28 7LA Whitehaven, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Attended to as soon as I walked in without any pressure or expectation by the staff. Very helpful and easy mannered staff who make using the store easy. I found exactly what I was looking for and prog... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is a fantastic store. It is more of a community cornerstone than simply a shop - the staff are incredibly knowledgeable, helpful and friendly. I bought some trail shoes and walking boots here thi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Whitehaven

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 19/20 King Street, CA28 7LA, Whitehaven, Royaume-Uni

  • 01946 760655

4,9

Excellent

TrustScore 5 sur 5

574 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(574)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful Staff

Great store, very reasonable prices and helpful staff. Extra thanks to Leanne for helping me choose a tent.

27 juillet 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great Service

I walked in knowing i wanted something that could walk the dog in on a British summers day, but not sure on what by choices were. The gentleman in the shop asked if I needed any help, I told him what i needed, he then talked and showed me what they was in the shop and explained them. I left with a soft shell jacket which I am very happy with. I felt that i had great service and he care that I left with the right choice.

16 juillet 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Never been in the shop until today

Never been in the shop until today, found exactly what I wanted at a great price. Staff were welcoming and friendly, will definitely be back.

30 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpfull staff

Very helpfull staff! Made my experience very pleasant

25 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great shop with some great advice

Great shop with some great advice. My server today was helpful and friendly. I’ve shopped there before and will be again.

23 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Old school shopping in-store

Old school, as I like to use the local Millets as much as I can rather than online, Ryan & Claire who helped me were great 👍

18 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable and friendly staff

Ryan was super knowledgeable informative and helpful. He was very friendly, as were all the staff we encountered our visit.

14 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Marvellous Millets! Fantastic service today from the two…

Fantastic service today from the two gents in Millets, Whitehaven. Very helpful, informative & happy chaps. So pleased with my purchases & local walking tips too. First class 👍😊

15 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very pleasant young man at Whitehaven…

Very pleasant young man, helpful, funny, smiley!

15 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Visited Millets to buy some trainers

Visited Millets to buy some trainers. Served by a young man who was very knowledgeable about a range of shoes explaining the advantages and disadvantages of each pair. I ended up buying a pair which will meet my needs for a very good price. I have used Millets in Whitehaven many times in the past and the service has always been good. Stodgy was no different.

11 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Forgot my boots!!

Came to walk up Sca Fell Pike at midnight for charity and forgot my boots!! Visit to Millets solved that and ended up buying a pair of very comfortable Peter Storms from a great choice of brands. They did the job nicely and we arrived at the summit in swirling winds and rain in the early hours - no sign of the hoped for sunrise!! What made the visit to the store special was the immediate rapport with the manageress and the attention she showed to us, especially Tyson the dog! Natural friendliness and excellent service!!! Thank you

8 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very knowledgeable and patient whilst I…

Whitehaven
Very knowledgeable and patient whilst I finally decided on a pair of hi-tec shoes. This was my second visit as I needed more time to try on and bring my insoles. These shoes are so comfortable I didn't even need my insoles! Thank you so much.

10 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Strongly recommend for customer service

The team at Millets were so helpful. I’m autistic and have sensory issues with clothes. The staff patiently walked me through my options and helped me find the right coat so I can be comfortable, even without breaking the bank! If not for this experience, I’d have gone on holiday in t-shirts and probably come home with the flu.

10 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

staff were amazing and very helpful…

staff were amazing and very helpful with great knowledge of there products my dog tyson loved them as much as we did the waterproof trousers we got for our charity climb was a god send would go back there next time am around whitehaven and to let you guys know we completed the climb in the poor weather thanks again for the help off you guys

8 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Visited the store whilst in Whitehaven…

Visited the store whilst in Whitehaven as I always seem to pick up some great bargains, not only outdoor gear but some high end fashion items. staff are always friendly even treating my dog to the odd biscuit.

9 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

Great service, should have got the young dark haired guys name but he was very helpful.

9 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Super helpful and knowledgeable staff

The shop assistant who served me was super helpful and very knowledgeable about the products. I was very happy with the jacket I bought with her help.

8 juin 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic and very satisfied

Fantastic and very satisfied

30 mai 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, the kind staff behind the counter went above and beyond to provide a great service. Even discounted too! If you’re reading this, yes I did leave the review!

29 mai 2024
Avis spontané
Logo de Millets - Whitehaven

Réponse de Millets - Whitehaven

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

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