Mimeo (for business)  Avis 

Alex Otte has been a phenomenal partner throughout our Mimeo implementation. He consistently sets the gold standard for customer service and communication, responding quickly, providing clear guidance, and ensuring every question or challenge was addressed with care. His dedication and professionalism made what could have been a complex onboarding process feel seamless. We truly appreciate his partnership and highly recommend working with him.

Alexander was fantastic to work with. We were exploring options for a project, and he went absolutely above and beyond.

He was responsive, attentive, and easy to communicate with throughout the whole process. We ultimately went a different direction for this particular project, but Alexander's helpfulness made the decision harder because of his excellent communication and customer service. Highly recommend working with him if you're looking for a rep.

We have been very pleased with the quality of the printed materials and the overall service. The order arrived on time, the print quality was excellent, and the process was easy and efficient. Thank you for a great experience.

⭐⭐⭐⭐⭐ 5/5 Stars

Ease of use. Makes it very helpful that you can see the final product before you send it to print.

I have used Mimeo for years and have had only a few instances where things didn't go smoothly until this time. I have had the worst experience ever and spent way too much money for unclear directions and no willingness to rectify the situation! I will never use them again, especially when I have a time-critical request! The trust is broken!

Great work partner

The program offers easy to use functions and the delivery dates are reliable

We did business with this company specializing in photo album production, and the experience proved highly disappointing on several levels. First, the print quality is significantly below the advertised standards. The colors are inaccurate and do not match the files provided, which greatly affects the final rendering of the images. For a product that is supposed to showcase visual memories (wedding photos), this shortcoming is unacceptable.

In addition, some pages are poorly cut, demonstrating a lack of rigor in quality control. This type of defect is particularly problematic for a high-end product where the finish should be flawless.

The experience was compounded by inefficient customer service. Responses were slow, unhelpful, and did not lead to any satisfactory solution, despite clearly documented problems.

Finally, the price is vastly disproportionate to the quality delivered. At this price point, one would expect a well-made product and professional service, which unfortunately was not the case.

In summary, this company did not meet minimum expectations for quality, finish, and service, and we cannot recommend their services.

Pretty solid experience in the last year of use for our team. Mimeo is easy to use and order. We have had occasional late deliveries which were brought up to our rep and handled well. One delivery was pretty well destroyed by the shipping company but Mimeo issued a credit nonetheless. 4.8 stars.

My customer service rep, Blake, always goes above and beyond to meet my deadlines and expectations. Truly wonderful to work with a partner that delivers an exceptional product.

Customer success manager is an excellent partner!

Easy to work with. Creating any print job is stress free. Turnaround times are amazing.

Carl Francis was great in assisting me. He took time to explain the product/system and walk me through it. We ended up ordering 80 copies of a new book from Mimeo.

Our orders are always completed in a timely manner!

Always quick to respond to queries. Speedy service and no complaints from our customers.

Working with Mimeo is always a great experience.! The employees are always so helpful.

I love the hands-on customer support. Your RFP specialists are insanely knowledgeable, patient, and completely attuned to the deadline-driven work we do. Keep up the great work!

We have enjoyed a long relationship with Mimeo. We appreciate the service we receive from them, their responsiveness when we have questions, and the quality of printed products.