Ridiculous product No returns
I purchased a quilt pattern online and downloaded it only to find that the main part of the design is not pieced. There are 20-30 leaves “scattered” which is exactly what they tell you to do in the pattern Lolol. No need for a pattern then! The rest was just stripes that in the description they tell you the size. So there’s no useful info at all in the pattern. So anyhow I asked for a refund which they denied me twice because it’s an immediate download. That’s their policy was their answer. No acknowledgment of my actual complaint. They said to leave a review which I attempted to do on their website (it invites you to do this next to the order confirmation) but it doesn’t work, it just offers to sell me the pattern again. Thumbs down on all accounts! I should say that they were prompt in their responses to me.