Excellent company. Sorted out a bed for my husband who was unable to use the stairs due to a fall. I phone in the morning and a bed arrived by 12.00 same day. Lovely people kind and sympathetic. Exact... Voir plus
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Lisez les avis des autres
I found Mobility Hire easy to use. The lady on the phone was extremely helpful, answering all the questions I had before I decided to go ahead with hiring a piece of equipment. I was also grateful... Voir plus
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Ordering very easy, spoke to three different ladies all ver helpfully & knowledgable, the delivery guy ‘I think Nigel’ again knew what he was doing, made the whole experience easy. Not having done... Voir plus
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The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Fournisseur d'équpement médical
- Service de location de fauteuils roulants
Écrit par l'entreprise
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Coordonnées de contact
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Royaume-Uni
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,7
Excellent
321 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Mobility Hire
Thank you for your feedback! We’re pleased to hear everything was delivered and set up on time, and that you’re finding it very comfortable. We really appreciate your kind words. Many Thanks Mobility Hire :)
Fantastic Customer Service
Fantastic Customer Service, through out the process from ordering to delivery of the chair. I was kept informed at all times regarding time of delivery, excellent advice on the type of chair would best suit the person using it. The people who physically delivered the chair, were absolutely charming, efficient and speedy!
18 décembre 2025
Réponse de Mobility Hire
Thank you so much for your fantastic feedback! We’re delighted to hear that you felt well supported throughout the entire process, from ordering through to delivery.
Keeping our customers informed and offering the right advice is very important to us, so it’s great to know this made a difference.
We’re also pleased to hear our delivery team were charming, efficient, and speedy — we’ll be sure to share your kind words with them. Many Thanks Mobility Hire :)
Urgent delivery
Needed a Sara stedy urgently it was delivered within a few hours. Excellent customer service thank you Kelly
19 décembre 2025
Réponse de Mobility Hire
Thank you so much for your feedback! We’re so pleased we could arrange urgent delivery and get the Sara Stedy to you within a few hours.
It’s great to hear our customer service met your expectations — and we’ll be sure to pass your thanks on to Kelly. Many Thanks Mobility Hire :)
A great cutomer experience
The customer service was very good and the installation team great too. We have had a very good experience and service so far - thank you :)
12 décembre 2025
Réponse de Mobility Hire
Thank you so much for your lovely feedback! We’re delighted to hear you had a great experience and that both our customer service and installation teams made a positive impression.
We really appreciate your kind words and thank you for choosing us. Many Thanks Mobility Hire :)
Excellent customer service and nothing…
Excellent customer service and nothing was too much trouble. Bed arrived on time and set up professionally. Can’t fault the service.
12 décembre 2025
Réponse de Mobility Hire
Thank you for your kind feedback! We’re delighted to hear that our customer service team went the extra mile and that your bed arrived on time and was set up professionally.
It’s great to know you couldn’t fault the service — we really appreciate your lovely comments. Many Thanks Mobility Hire :)
Very helpful polite and friendly staff
2 décembre 2025
Réponse de Mobility Hire
Thank you so much for taking the time to share your review with us. We are so pleased to hear our team was polite, friendly and helpful. We really do appreciate your feedback. Many Thanks Mobility Hire :)
Next day delivery.
Next day delivery.
Pleasant helpful customer service.
Bed had a fault but was quickly put right.
5 décembre 2025
Réponse de Mobility Hire
Thank you for taking the time to leave us a review. We’re really happy to hear that your delivery arrived promptly and that our customer service team were friendly and helpful throughout.
We sincerely apologise for the initial issue with the bed, but we’re glad our team were able to sort it out quickly for you. Please don’t hesitate to get in touch if we can support you further. Many Thanks Mobility Hire :)
Wheelchair hire
Adviser that I spoke to was very helpful and understood exactly what I needed. I ordered wheelchair and it was delivered next day.
Very impressed with the service provided. Would recommend to anyone who has mobility problems.
1 décembre 2025
Réponse de Mobility Hire
Thank you for your wonderful review! We're so pleased to hear that our adviser understood exactly what you needed and that your wheelchair arrived the very next day.
It’s great to know you were impressed with the service, and we truly appreciate your recommendation. If you ever need anything again, we’re always here to help. Many Thanks Mobility Hire :)
Réponse de Mobility Hire
Thank you so much for taking the time to leave us your review. We really do appreciate it! Many Thanks Mobility Hire :)
A very good experience from start to finish.
From the moment I phoned to hire a bath lift & commode for my mum, to the delivery, everything was dealt with professionalism. The girls on the phone were friendly & knowledgeable & so were the delivery men. The stuff was delivered on the day & within the time specified & I was shown how to use it. First class service. Thank you 😊
20 novembre 2025
Réponse de Mobility Hire
Thank you so much for your lovely review! We’re delighted to hear that everything—from your first phone call to delivery—was handled smoothly and professionally. It’s great to know our team were friendly, knowledgeable, and able to show you exactly how everything worked.
Thank you for choosing to hire with us, and we’re always here if you need anything else in the future. Many Thanks Mobility Hire :)
I strongly advise against using this…
I strongly advise against using this company. I do not recommend at all. Appalling customer service. Once they have your money then it seems there is no recourse. Avoid at all costs
20 novembre 2025
Avis spontané
Réponse de Mobility Hire
We’re very sorry to hear about your experience. We have a clear customer service procedure in place to ensure every query is handled promptly and fairly, and after checking our system, it appears this process hasnt been followed on your side.
We would really like the chance to investigate this properly and resolve any concerns. We always take customer complaints very seriously and will always work our hardest to resolve them. If you could please follow the procedure that has been requested as soon as you are able to, this will enable us to do our part for you. Should you wish to discuss this further or you are unsure on anything please do not hesitate to contact us on 0800 111 6234. Many Thanks Mobility Hire
Amazing service!
We have had a wonderful experience with Mobility Hire. Their customer service has been phenomenal. I was able to place an order in the US and have the pieces delivered after I arrived in the UK. Everyone was so kind and helpful through out the entire process and I truly appreciate everything they did.
8 novembre 2025
Réponse de Mobility Hire
Thank you so much for your wonderful review! We’re delighted to hear that your experience with us—from ordering in the US to delivery in the UK—was smooth and well-supported. Our team always aims to provide helpful, friendly service, and it’s lovely to know this made a difference for you.
We truly appreciate your kind words and are glad we could assist with everything you needed. Should you need anything else in the future please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Helpful office staff with a nice…
Helpful office staff with a nice friendly telephone manner. Cheerful delivery man who set up and explained how to control the reclining chair
12 novembre 2025
Réponse de Mobility Hire
Thank you very much for taking the time to leave us your kind feedback! We’re delighted to hear our office staff were helpful and friendly, and that our delivery team made the setup and demonstration of the reclining chair easy to understand. We’ll be sure to pass your compliments on to the team. Many Thanks Mobility Hire :)
Was good service
Was good service. Fast... and fast reaction if theres any complain.
Thx
11 novembre 2025
Réponse de Mobility Hire
Thank you for your feedback! We’re glad to hear you found our service fast and responsive, and we always aim to address any concerns quickly. We really appreciate your kind words. Many Thanks Mobility Hire :)
5 star service
5 star service. Bed delivered on time and set up professionally. Thank you.
13 novembre 2025
Réponse de Mobility Hire
Thank you for your kind feedback! We’re delighted the bed was delivered on time and set up professionally. We really appreciate your kind words and should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
McCarthy Turning Bed Chair Delivery & Installation.date…
The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning Bed Chair & also other features on the movements of the Bed using the Hand Remote Control? They were very good at their job so full marks to both of them? So far all is well with the operation of the Bed but not able to advise how my Wife, Aileen will rate the Bed as she is coming out of Hospital tomorrow afternoon? Well done on the 1st Class Service. Michael McCarthy
10 novembre 2025
Réponse de Mobility Hire
Thank you for your feedback! We’re delighted the bed was delivered on time and installed efficiently, and that our team demonstrated all the features clearly.
We hope Aileen finds it comfortable when she returns home, and we wish her a smooth recovery. Many Thanks Mobility Hire :)
Great service
Easy to organise and all staff very pleasant and helpful. Arrived as expected and setup. Will be very useful when Mum gets out of hospital.
10 novembre 2025
Réponse de Mobility Hire
Thank you for your kind feedback! We’re so pleased to hear everything was easy to organise and that our team were pleasant and helpful throughout.
It’s great to know the equipment arrived and was set up as expected — we hope it proves useful for your mum when she’s home from hospital. Many Thanks Mobility Hire :)
Great, fast service and helpful advice for a home carer
Really clear website. Very helpful guidance and advice on the phone. Prompt service - kept up to date and delivery arrived on time and was assembled efficiently.
6 novembre 2025
Réponse de Mobility Hire
Thank you for your great feedback! We’re delighted to hear you found our website easy to use and our team helpful and informative over the phone.
It’s great to know delivery was prompt, on time, and assembled efficiently.
We truly appreciate your kind words and are glad we could support you in your role as a home carer. If you need anything else please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Very good communication
Jessica was very helpful during the order process and the delivery guy (sorry didn’t get his name) was very good and setting up and showing how the bed worked. Hopefully mum is happy, I’m going in today so will get her feedback
3 novembre 2025
Réponse de Mobility Hire
Thank you for taking the time to leave your lovely feedback! We’re so pleased to hear Jessica was helpful throughout the order process and that our delivery team set up the bed and explained everything clearly.
We’ll be sure to pass your kind words on to Jessica and the driver. Many Thanks Mobility Hire :)
Have used Motability Hire many times…
Have used Motability Hire many times before, but on this Hire I was a little disappointed with their organisation of Delivery
31 octobre 2025
Réponse de Mobility Hire
Thank you for your feedback and for being a valued returning customer — we really appreciate your continued support.
We are sorry to hear you felt disappointed with the delivery organisation on this occasion. We do offer timed delivery slots when needed for future referance and, in this instance, our team did rearranged the delivery run to accommodate your morning delivery request.
We always aim to provide a smooth, reliable service, and your feedback helps us continue to improve. Many Thanks Mobility Hire :)
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