Purchased a small window from them for the downstairs toilet. Window did take a while to be made and delivered. Plus it was missing an internal seal. However, although it was a bit tricky to f... Voir plus
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Lisez les avis des autres
Really pleased with the service from start to finish. The ordering process was easy, and the order tracking kept us clearly informed of progress. The windows were delivered on the agreed date, and the... Voir plus
I've used this company several times to supply windows for extensions I have built for my customers. They are always easy to deal with, and helpful if you have a query.
Used Modern UPVC Windows a couple of times, and very happy with the service. The online tool for putting in window size is very easy to use. Delivery on time. Will be ordering again in the near future... Voir plus
À propos de l'entreprise
- Fournisseur de fenêtres PVC
- aussi dans
- Fournisseur de fenêtres
- Fournisseur de portes
- Service d'installation des fenêtres
Écrit par l'entreprise
Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 30 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Coordonnées de contact
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, Royaume-Uni
- 01455 639739
- info@modernupvcwindows.co.uk
- www.modernupvcwindows.co.uk
4,6
Excellent
531 avis
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Good service
I've used this company several times to supply windows for extensions I have built for my customers. They are always easy to deal with, and helpful if you have a query.
15 octobre 2026
Good product
Good product, competitive price. This is the 3rd time I've had doors/windows from them.
14 octobre 2026
All good thanks 👍
9 octobre 2026
Returning customer
Ease of use of the site good communication via email delivered on the day stated.
12 octobre 2026
Great quality product and very helpful…
Great quality product and very helpful delivery driver
12 octobre 2026
Great windows!
Really pleased with the service from start to finish. The ordering process was easy, and the order tracking kept us clearly informed of progress. The windows were delivered on the agreed date, and the quality is excellent. Overall, a great experience, and I would definitely order from them again. Highly recommended!
8 octobre 2026
Great Service.
Used Modern UPVC Windows a couple of times, and very happy with the service. The online tool for putting in window size is very easy to use. Delivery on time. Will be ordering again in the near future for our next project. Many thanks.
8 octobre 2026
Purchased a small window from them for…
Purchased a small window from them for the downstairs toilet.
Window did take a while to be made and delivered. Plus it was missing an internal seal. However, although it was a bit tricky to fit the seal - they did send it out to me promptly.
The reason I’m still giving 5 stars is that the customer service was great, with the option to send pictures to their WhatsApp etc. Plus the most important thing really is the window itself, and the quality of it was fantastic, very well-made, with much better window locks than I thought I was going to get.
Five stars to a great company, with a very good product. I would happily recommend modern Upvc Windows.
20 juillet 2026
Normally good but this delivery an item…
Normally good but this delivery an item was damaged. New section (seal) was due to be delivered 2 days after the original delivery but never turned up. Now I’m left with a huge hole in my house waiting for an answer on when the section will be delivered
8 octobre 2026
Easy to configure and order.
Easy website to input measument and order style and fitting etc. Windows came in a month from their own delivery van. Fitted and look great.
3 septembre 2026
I’ve made several purchases
I’ve made several purchases, not only have the products been of excellent quality, but in addition, after sales service couldn’t have been better. I would highly recommend this company, and will most certainly be purchasing from them in the future.
8 octobre 2026
Avis spontané
Stroppy Delivery Driver Dumped My Windows In The Street
MW153694
The delivery driver, with a huge attitude problem, flatly refused to deliver three small windows, to the garden next to my front door, which was a very short walk from the van, and expected me, a 72 year old man with a dodgy knee, to carry everything in for him. He insisted that the delivery was only to the kerbside outside my home, there is no mention of this fact on their website only "assistance is required". Despite phoning up to complain to the dispatch manager, my windows were left propped up against a neighbours fence 20 metres away in the street from my front gate.
The heaviest window frame weighed 12Kg and the heaviest window pane weighed 18Kg.
To put this into perspective, two weeks ago I had a delivery from Wickes of three 1.2mx2.4m sheets of plasterboard each weighing 24Kg, far heavier and more cumbersome than any of the windows. The delivery guy took the sheets off the van and brought them to my front door without me even asking. The service (or lack of) I have received today from Modern UPVC Windows is the worst I have ever encountered in my entire life, I'm amazed they've managed to stay in business.
6 octobre 2026
Avis spontané
Réponse de Modern UPVC Windows
Hello Robert,
We are sorry to read this review, but we feel it is important to clarify what happened and the delivery arrangements communicated prior to delivery.
Our delivery information, which is included in our email communications, clearly states:
“Our driver will park as close as possible to your premises but it will be your responsibility to ensure the goods are moved safely to your property. However, we will be as helpful as possible.”
On this occasion, our driver did not “flatly refuse” to assist. He offered to help carry the windows with you, in accordance with the above, but you were unwilling to assist with moving them. Unfortunately, our drivers cannot be expected to carry customers’ windows from the vehicle to the property entirely on their own.
We appreciate the comparison you have made with a delivery from another retailer, but different companies operate different delivery services and policies. Our delivery arrangements are communicated in advance specifically so that customers can ensure appropriate assistance is available when their order arrives.
We are disappointed that you felt the service warranted a one-star review, but we do not believe it is fair to say that our driver simply refused to deliver your windows. Assistance was offered; what he could not agree to was moving all of the windows to your property without any assistance from you.
We are always happy to review genuine concerns about the conduct of our staff, but equally we have a responsibility to ensure that our drivers handle large and potentially heavy products safely.
Kind Regards
Modern UPVC Windows.
Great product
Great product, delivered with care, exactly as ordered. Would certainly use again. Thank you
14 septembre 2026
Réponse de Modern UPVC Windows
Hi Andy,
Thank you so much for your 5-star review! We’re delighted to hear you had such a positive experience with us. We really appreciate your feedback and support.
Kind Regards
Modern UPVC Windows
Great quality windows
Hi , I would like to thank you for the great service and quality of the windows .
The delivery is excellent and the information provided is first class.
22 septembre 2026
Avis spontané
Réponse de Modern UPVC Windows
Hi John,
We’re so pleased to hear you had a great experience with our team. Thank you for taking the time to leave us such a lovely 5-star review!
Kind Regards
Modern UPVC Windows
Once again the order went smoothly and…
Once again the order went smoothly and delivered on time at a great price,
and my sliding doors look fantastic installed
Well done all at Modern doors and windows.
9 septembre 2026
Réponse de Modern UPVC Windows
Hi Andrie,
We’re delighted to hear that you’re pleased with your experience. Thank you for your lovely feedback and for choosing Modern UPVC Windows!
Kind Regards
Modern UPVC Windows
Replacement glass for original order…
Replacement glass for original order delivered, made sure to inspect thoroughly this time, all ok. Placed glass flat on a table and applied a frosted privacy film to inside surface. Picked up the item to carry to window frame for installation and the outside pane cracked under it's own weight. Seems to be no structural rigidity in the spacers allowing too much flex.
20 septembre 2026
Réponse de Modern UPVC Windows
Good Afternoon Graham,
Thank you for your review. We’re pleased to hear that the replacement glass was thoroughly inspected on delivery and found to be in good condition.
As you have confirmed, the glass was intact when received and unfortunately cracked after delivery, following the application of privacy film and while the unit was being handled prior to installation.
Insulated glass units do require careful handling before they are installed and fully supported within the frame. The spacer system is designed to separate and seal the panes of glass and is not intended to provide structural rigidity to an uninstalled unit.
We’re sorry that the glass has subsequently become damaged, but as the replacement was supplied and received in good condition, damage occurring during subsequent handling or installation would unfortunately be outside of our control.
Kind Regards
Modern UPVC Windows
The windows are great
The windows are great. Slight mix up on the delivery, but was sorted quickly
19 août 2026
Réponse de Modern UPVC Windows
Good Afternoon Rod,
Thank you for the fantastic review! It’s great to hear that you’re happy with both our service and the finished result. We really appreciate you choosing us.
Kind Regards
Modern UPVC Windows
Great customer support sorted an issue…
Great customer support sorted an issue with no hassle. Good quality and delivered on time. Will use again
3 septembre 2026
Réponse de Modern UPVC Windows
Hi Nigel,
Thank you for the 5 stars! Customer satisfaction means a great deal to us, so it’s wonderful to hear that you had such a positive experience. We hope you enjoy your new windows and doors for many years to come!
Kind Regards
Modern UPVC Windows
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