Monarchwear Avis 2

Order #9373
Ordered 4 polo shirts size XL on a promotion. When delivered they were poorly packaged and the size was adequate for a 10 year old at best. Contacted them for refund several times and each time they made you jump through more hoops. A 69 QUESTION Returns form with 35 file attachments was then sent out with questions you couldn't answer satisfactorily to recieve a refund plus a return postage to CHINA payable by myself. Absolute disgrace taking hard earned cash. AVOID AT ALL COSTS

Order No 7776. Ordered what I thought was a pale blue WOOL Jaket costing £44.90 JDW101013592508 on 3rd March. 9 days later I received a badly constructed 95% 5% cotton jacket which has no shape whatsover and a hood. My first reaction is that they have sent the wrong item. Contacted them immediately. It would appear that this Company's policy is to just let you keep this piece of tat and offer a 50% reduction on any further purchases. Declined this offer. Have not received a reply to date, despite chasing. WELL AND TRULY SCAMMED.