Previously had a kitchen fitted by Passmore so knew where to go when we decided to make our bathroom more suitable for or advancing years! Another great design from Julie, Joe supervised the whole pro... Voir plus
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Previously had a kitchen fitted by Passmore so knew where to go when we decided to make our bathroom more suitable for or advancing years! Another great design from Julie, Joe supervised the whole pro... Voir plus
L'entreprise a répondu
Very efficient and friendly from start to finish. There were issues with suppliers which Kenny sorted out promptly and we ended up with a fabulous wet room. The bathroom is huge and Vitalie work... Voir plus
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We had our bath taken out and everything else toilet etc all wall and floor/ ceiling completely removed and a wet floor with glass screen new panels to walls and ceiling. The design process was great... Voir plus
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Recently had our bathroom redone by Emil, we are very happy with the outcome and he has done a good job! Very polite and tidied up after himself and highly recommended. Thank you again for making our... Voir plus
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Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
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6 Hales Road, LS12 4PL, Wortley, Leeds, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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We needed our bathroom converting to a shower room, ideally before the end of the year and Passmore were able to offer us a date within a few weeks. The whole process has been seamless with customer service second to none from all your staff.
A special thank you goes to Emil who carried out the conversion in an efficient manner, causing as little disruption as possible. The finished product is excellent and the attention to detail first class.
Highly recommended.

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The whole process from start to finish was first rate - from first contact with the company to completion. Baz fitted our bathroom and did an excellent job. He was a pleasure to have in our house.

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What an excellent company to have had out bathroom done, we sent this to the office and hope they stick Elliot on for the employee of the year
Dear Elliot,
We wanted to extend our deepest gratitude for the incredible work you completed creating a dedicated disabled access bathroom specifically for our elderly mother. This wasn't just a renovation for us; it was a project critical to her independence, safety, and personal dignity, and you handled it with a level of care we rarely see.
From the start, your professionalism was extraordinary, but it was your kindness that truly stood out. Despite the language barrier, our mother adored you and the respect you showed her and our home. She felt entirely at ease, which speaks volumes about your amazing and gentle approach.
You treated the complex installation of the accessible features—especially the shower seat and grab bars—with the focus and dignity of a true craftsperson. The technical execution is flawless, precise, and perfectly functional, ensuring her new space is completely safe.
Thank you for being so meticulous, punctual, and clean throughout the process. Every element, from the seamless plumbing to the perfectly laid tiling, is a testament to your high standards.
More than a great room, you've provided our mother and our family with profound peace of mind. She now has a safe, beautiful space that wholly restores her comfort and confidence. We are profoundly grateful for everything you did.
Thank you
Miss Johura Bibi

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Emil was very good. He kept us informed of his timings and progress with the bathroom. He left the bathroom tidy when he had finished for the day and let us know what would be happening the following day

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All our wishes were incorporated in the design and we were given good advice on future proofing. Mark was an excellent fitter, thorough and tidy. Very pleased indeed.

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Angela took us through the vast range of options over several visits. Once we had made a decision we were kept informed of progress and a start date set. Adam turned up on time and the work was completed in just over a week. After a couple of showers we found that the screen was a bit too small and asked if it could be changed. This was our fault but it was changed quickly at a reasonable cost. Very pleased with the whole process.

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Excellent service throughout. Had a walk in shower installed and really pleased with the workmanship . All staff were excellent.

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Passmore was very helpful and always polite. Louis kept us updated with tge progress that was made and kept everything clean whilst he worked.
When we had a slight problem they was more than happy to fix it as soon as possible.
I would recommend Passmore to my friends and family

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the fitter Arran was really friendly and helpful and explained things . he did a really good job and was all completed within a week

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Due to our son being newly disabled his bathroom needed to be converted into a wet room suitable for wheelchair access. Daniel the lovely guy did all the work on his own from ripping out, widening the door which meant moving a wall , he tiled, laid the floor and did all the plumbing and plastering too. The only thing he had help with was the electrics. I can’t praise him enough for the fantastic transformation and the quality of his work. Passmores should be proud to have him representing the company. Also quick mention to Nigel who first came out to discuss the project with us. Thank you team

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Everyone involved with Passmore have been so good. From Julie who designed our bathroom to Rob who project managed it but finally Mark Armitage the bathroom fitter. They couldn't do enough for us and we are so happy to have the bathroom of our dreams

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Excellent and innovative design with work carried out to perfection. One minor issue realized during the work resolved without quibble and completely satisfactorily.

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The excellent customer service pushed the score up from what would have been a 4.5 had that been possible. Right from the designer to the surveyor to the fitter and the Operations director, the customer service was first class, with all being very proactive and helpful. When we had concerns, they were addressed promptly and professionally, and notably when we highlighted some concerns with some elements of the finish of the job. In that case the Operations Director visited to review and agreed with all points raised, including a fairly significant design-related change that we wanted… and all concerns were addressed without challenge, and without additional cost, truly living up to their “100% Guarantee”.

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Just had new bathroom and it looks stunning Mark and his team have done a faboulous job felt completly at ease leaving Mark with a key to come and go while i was at work, i came home each night everything left clean and tidy Mark kept me informed throughout and finished in the scheduled time given, first class job by a very genuine proffesional friendly man.

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Emil!!! fitted our bathroom yesterday. Absolutely superb job!! Extremely polite really hard working, highly recommend brilliant fitter, Emma.

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We have renovated our main bathroom with Passmore recently.
We had quotes from others who were cheaper, but we decided to pay more for a high level of quality, and we were not disappointed.
The job involved a full rip out of the old suite and installation of a fully tiled bathroom with integrated sink and toilet and a walk in shower. It looks amazing. The project was clear from the outset and very well run. Communication was excellent throughout.
The bathroom comes with a 3 year warranty as well, which shows the trust in the quality.
I highly recommend Passmore to anyone thinking of getting their bathroom done.

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Great continuity from placing my order to completion. Excellent fitter, job completed in 4days

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Emil was respectful and did a wonderful job on my bathroom

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We wanted to have a bath removed and a walk in shower installed. After consulting a number of firms we came across Passmore in Harrogate. The whole process has been carried through in a very professional way, from initial consultation to completion of the work we requested. We have been particularly impressed by Louis, our fitter, who not only works to a very high standard but also, and perhaps more importantly, is adaptable, thinks through the implications of what he's doing with imagination and sensitivity, and is prepared to fit in with the last minute requests of two occasionally picky customers.
We'd certainly recommend.

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I sought a number of quotes but Passmore really stood out and kept their promises at every stage. Their expertise and skilled staff delivered the bathroom I always wanted, as well as far exceeding my expectations; the quality of workmanship throughout was excellent. Getting a new luxery bathroom is always going to be costly, but I feel I've got excellent value for money with the bathroom they've fitted, I couldn't be happier with the result and cannot thank Passmore enough for their excellent service and quality of work. 100% would recommend.

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