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Motortradeteam Avis 

358
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Scott made this easy from start to finish. Great communication and arrived bang on time. Friendly, helpful and explained the process of selling the bike. Would definitely be happy for him to visit... Voir plus

Noté 5 sur 5 étoiles

Great simple and easy. Website easy to use. Received a call from Ryan with a few questions and followed up with a call back on a reasonable quote. Collection was swiftly arranged there after. Scott ar... Voir plus

Noté 5 sur 5 étoiles

Had an old bike to get rid of, arranged a price and rough time to pick it up, Scott messaged a day before to confirm and then messaged on the day an hour before. Super polite nice guy collected the b... Voir plus

Noté 1 sur 5 étoiles

Avoid the site , unless you have a wreck of a bike you want to get rid of for pennies, rather than send it to the scrap yard. I requested the quote for my motorcycle, which I had for a few months with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de motos d'occasion
  2. aussi dans
  3. Concessionnaire de motos
  4. Magasin de motos

Écrit par l'entreprise

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

358 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(358)

146 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Everything was very smooth

Everything was very smooth

8 mai 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Murray,

Thank you for the positive review. We're always glad to hear that the sale went smoothly!

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Scott: Exceeding expectations.

Scott was exceedingly helpful, I explained that I’d needed to walk 40 minutes to reach the destination of where my vehicle was to be picked up from. Scott kindly offered to pick me up to take me to the vehicles location. Scott then asked for all relevant information about the vehicle and asked for all necessary documentation and once finished offered again to drop me back home. Scott was friendly, polite, fast and efficient.

8 mai 2025
Avis spontané
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Réponse de Motortradeteam

Good morning James,

Thank you so much for taking the time to leave us such a wonderful review. We're absolutely delighted to hear that Scott went above and beyond for you—it's the kind of service we strive for every day, but this one takes the cake. I'll be sure to share your kind words with both Scott and the boss; they'll be thrilled to hear them.

Wishing you all the very best,
Aimee

Noté 1 sur 5 étoiles

Doesn't know what she is doing!

Booked in for collection after negotiated a deal. Said collection would be after 4pm, I get a phone call in the morning at 730 saying he could collect at 9am, so I shuffled things round at work to get back for 9. He rang back a few minutes later saying, another customer has confirmed and the office would get in contact with me to arrange the time.
I spoke to the office and they said they will speak to the driver and call back, they did but with no update.
I get a text to call the office, which I did, to be told the person I done the deal with doesn't know what she is doing and offered me too much, they came up with a new offer £900 less.
Looking through these reviews it's not the first time they have done this. Thought it was too good to be true.

8 mai 2025
Avis spontané
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Réponse de Motortradeteam

Hi Ben,

Thanks for taking the time to leave your feedback—we’re sorry things didn’t go as smoothly as they should have.

We do aim to be as flexible as possible with collection times, but in this case, there was clearly some miscommunication. That’s on us, and we’ve already spoken with the team to make sure we’re more aligned moving forward.

As for the pricing issue—this was down to a genuine error in the valuation process. We totally understand how frustrating that must have been. It’s not something that happens often, and we’ve made sure it’s been addressed internally so it doesn’t happen again.
We wish you the best with your sale, and we’re sorry we couldn’t make it work this time.

– The Motor Trade Team

Noté 1 sur 5 étoiles

usless

agreed a time to come collect bike they never did called them they said they'd call me back in a minute they never did cant get in touch with them tall now ducking calls

2 mai 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Morgan,

We do collect bikes without a V5C, but it’s always on a case-by-case basis — and in this instance, something just didn’t sit right with the team. If that wasn’t made clear, then we’ll hold our hands up and apologise for the miscommunication.

We’re usually pretty good at keeping people in the loop, so if you were left hanging, that’s on us — and again, we apologise for that.

All the best,
The Motor Trade Team

Noté 5 sur 5 étoiles

Sold my first bike on here and Scott…

Sold my first bike on here and Scott came to collect it and he was amazing, such a lovely guy and even helped me out to make sure i don’t make the same mistake next time for when I get my car :) what a great guy he went above and beyond. Even on one of the hottest days of the year he was so professional and such a sound guy. Thank you all, Megan :)

2 mai 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Megan,

Thank you for taking the time to leave us this positive review. We're always thrilled to hear that our team are going above and beyond, even under the scorching sun 🌞

I'll be sure to pass on your kind words to Scott.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Highly recommended for quick sell of motorbike

Just sold my beloved bike. Great communication from start to finish, i was contacted pretty straight away after filling the online form and the bike was collected the next day. I was informed in advance about collection time and the process was very smooth. Scott who collected my bike was very informative and friendly. I can highly recommend motortradeteam if you are looking for a quick sell of your bike.

23 avril 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Sylwia,

Thank you for leaving us this stellar review and for the wonderful handover photo! We're always glad to hear that Scott and the team were able to make the decision to sell your beloved bike that little bit easier.

Make sure you keep an eye on our socials, as we'll be posting the photo soon with your amazing review.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Very good service

Just sold my bike, Aaron was very polite and honest he ran through everything about the bike and gave me a fair price, he also wouldn't leave until the money was in my account. Good service from start to finish

9 avril 2025
Avis spontané
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Réponse de Motortradeteam

Good afternoon Pete,

Thank you for your positive review. We're thrilled to hear that Aaron and the team were able to provide a trustworthy and friendly service throughout.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

A sad decision to sell my last bike!!

A sad decision to sell my last bike!!
But they made the process very easy they were courteous and professional throughout. I feel the price both offered on the phone and paid on collection. Was very fair and the highest achieved in contacting various companies. I would also mention some of those companies I wouldn't have dealt with simply from their manner in which they dealt with my enquiry. The gentleman who collected my wonderful FJR1300 could not have been anymore helpful, Courteous professional and above all Patient. I'm Old & Slow he was excellent. Money transferred into my account Immediately at the price agreed. My previous bike sales over the years by this Trade method has not always successful as the price agreed wasn't always what they wanted to pay.
In summary if you want to sell into the trade without all the hassle of selling privately this is the company to use in my opinion.
Thanks Richard.

31 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Ruggie,

Thank you so much for taking the time to leave us such a positive review. At Motor Trade Team, we understand how challenging it can be to sell your motorbike, so it’s fantastic to hear that our team helped make the process a little smoother for you.

Your trust and kind words truly mean a lot, and I’ll be sure to pass your compliments on to the team—they’ll be thrilled to hear them.

Wishing you all the best,
Aimee

Noté 5 sur 5 étoiles

Scott made the process easy

Scott was very professional, helpful, kind and patient, a credit to the company. The service he provided couldn't be improved upon, thank you Scott.

31 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Ellie,

Thank you for leaving us this positive review. We're glad to hear that Scott and the team provided a professional and friendly service from start to finish.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

They were very quick and efficient and…

They were very quick and efficient and no hassle, no haggling. Very good and everything went smoothly. Collected by Steve and thanks for the good service.

27 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good afternoon Peter,

Thank you for writing us this positive review. We're glad to hear that Steve was able to provide a quick and easy service, we pride ourselves on paying what is agreed 🤝

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Great valuation service and honest…

Great valuation service and honest negotiation for price. Collection by Steve was really helpful he ensured that the funds were transferred as soon as he arrived to collect the Bike. He completed the paperwork and online ownership transfer for me. Overall very professional and polite service would highly recommend.

27 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good afternoon Matt,

Thank you for taking the time to leave us this positive review. We're always happy to hear that Steve and the team were able to provide a fair and professional service, from start to finish!

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Perfect service

Perfect service; professional and personable throughout. The driver was available and accommodating to requests before and after collection, thank you Scott.

27 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good afternoon Henry,

Thank you for the positive review. I'm glad to hear that Scott and the team were able to provide a professional and friendly experience throughout!

Best wishes,
Aimee

Noté 1 sur 5 étoiles

Shameful service

Spoken to someone over the phone and agreed on a price for my old motorcycle. Than got ignored for a couple days after which I finally managed to reach someone. Who told me they'd take the bike on that day which never happened. Now once again a couple days later they won't answer my calls or texts whatsoever. Untrustworthy scammers is the best way I can describe them. All in all an absolute disappointment and waste of time. Thx for nothing.

24 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good after Alcid,

Thank you for sharing your experience. I appreciate your feedback and understand your frustration. Unfortunately, I couldn’t locate your details in our system, making it difficult to provide a clear explanation. That said, I want to assure you that we take all customer interactions seriously.

While it's rare for us to change our position after agreeing on a price, there are occasions where circumstances require a reassessment. In such cases, we always strive to communicate any changes promptly, so I’m sorry to hear that this was not your experience.

We’d be happy to discuss this further and clarify what happened. Please feel free to reach out to us at 0800 061 4134.

Best regards,
Aimee

Noté 5 sur 5 étoiles

Highly recommend this company

Steve collected my motorcycle back in November. Really easy collection and the customer services are great!

26 novembre 2024
Avis spontané
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Réponse de Motortradeteam

Good morning Dan,

Thank you for leaving us this positive review. We're glad to hear that Steve and the team were able to provide a simple and easy collection service, and we appreciate you leaving us this review months down the line.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Excellent service

Excellent service, and the driver Steve was spot on. Stayed until money was transferred over which was a matter of minutes, would highly recommend motortrade.

14 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Carl,

Thank you for taking the time to leave us this positive review. We're always glad to hear that Steve and the team were able to provide an excellent and reliable service. We strive to ensure that the payment is with you as soon as possible, and it's great to know that this was the case.

Best wishes,
AImee

Noté 5 sur 5 étoiles

That's very friendly also highly…

That's very friendly also highly trusted🌟

11 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Ujjval,

Thank you for leaving us this positive review. We're always glad to hear that the team were able to provide a friendly and trustworthy service!

Best wishes,
Aimee

Noté 1 sur 5 étoiles

Disappointing

Organised a price and agreed. Tried to organise collection but they did not contact me with any information. They would then not answer my messages or calls. I understand if you don’t want the bike but at least have the decency to tell me so I can make alternative arrangements for a sale.

4 mars 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Tom,

Thank you for your feedback. I wasn’t able to find your details in our system, but that’s no excuse for your experience. I sincerely apologize for the poor service you received. We always strive to keep our sellers informed, but unfortunately, it seems we fell short in this instance.

We’d love the opportunity to make things right. Please feel free to call us at 0800 061 4134, and we’ll be happy to explain what happened and, if your bike is still available, make you an offer.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

the bloke was incredibly nice and…

the bloke was incredibly nice and talkative, very likeable. service was fast and hassle free cash in hand

28 février 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Jay-Jay,

Thank you for taking the time to leave us this positive review. I'm glad to hear that the team were able to provide a friendly and swift service.

Best wishes,
Aimee

Noté 5 sur 5 étoiles

The driver Scott was so friendly and…

The driver Scott was so friendly and helpful. It made parting with my pride and joy a little easier. The whole service has been great. Thankyou

28 février 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Glen,

Thank you for leaving us this positive review. We're always glad to hear that Scott and the team were able to make a difficult decision that little bit easier!

Best wishes,
Aimee

Noté 5 sur 5 étoiles

Really pleased with this service!

Really pleased with this service!! quick, professional and very nice people to deal with! Recommended if you want to sell your motorbike! A+++

22 février 2025
Avis spontané
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Réponse de Motortradeteam

Good morning Didier,

Thank you for leaving us this positive review. We're glad to hear that the team were able to provide a professional and friendly service.

Best wishes,
Aimee

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