My Private Network Avis 

362
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Voir plus

Noté 5 sur 5 étoiles

We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Voir plus

Noté 5 sur 5 étoiles

I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Voir plus

Noté 5 sur 5 étoiles

I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Voir plus

À propos de l'entreprise

  1. Service VPN

Informations provenant de diverses sources externes

My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

362 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,7

Tous les avis

(362)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simple set up

Been using MPN for 4 years now and they were good when I started and have improved since then. Set up instructions are clear.
Most important is the customer response department. Very, very prompt and detailed replies to any query I have asked.
Excellent service which I have no hesitation in recommending. The fact that I`m taking the time to write this review says it all!!

16 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Efficient and helpful

After a number of years using this company I suddenly had some connection issues. I contacted the helpdesk and received a very prompt response. When the problem wasn't resolved they arranged for a technician to work on my computer remotely whilst I watched on. The technician was very professional and resolved the issue quickly and was able to offer advice to prevent further issues.
I will continue to use My Private Network and reccommend them to my colleagues.

7 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Problems with installation

I would recommend to everybody the service I have received has been exemplary I cannot fault it in any way or form.Well done My Private Network.
David Myers (Resident of Belgium)

6 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service very quick to respond

His company responded within a few hours. They provided a full refund without any hesitation.

Have been using my private network for past 3 years and will continue to do so.

Have no hesitation in recommending this company to anyone.brilliant.

3 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service once again

Very rapid resolution of problems with network connections from Bahrain (< 12 hours and overnight). In this case it was a problem with an old laptop rather than the network. Excellent, flawless and friendly service once again.

26 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

MAGIC!

Have been a disciple of this service for many years.. Great customer service. Lightening response and always success following their instructions. Everyone should use this VPN.

25 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

Couple of issues with my Chromebook connectivity and use abroad over the last 11 months - MPN were very quick to respond and sorted out any problems with little fuss.

Excellent service throughout - always quick to respond and help in any way.

19 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Support

I had a problem with launching Tunnelblick after changing my MPN password. I emailed Customer Support for which I received a very quick response which solved my problem. I will have no hesitation renewing my yearly subscription when it is due.

16 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Been a subscriber for 5 years - great service

Title says it all really. A fast and efficient service, though occasionally at peak times the network can be a little slow (as likely to be a problem with our internet connection to be fair).
We've had no problems with the company and good service when assistance required to change our subscription,

14 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Great service, been very happy with my private network for two years living abroad. I would highly recommend this company.

1 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service provided by very competent staff

I am so grateful to My Private Network for the service they provide - which is always, fast, reliable, comprehensive and reasonably priced - and for their support - which is always prompt, friendly and useful! Thank you so much, you are a life-saver for ex-pats everywhere!

27 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Outstanding product and service

I did lots of research about watching UK TV in Italy and decided to use My Private Network. Great decision by me !!! I had to email the help desk several times (due to my incompetence) and every time I received a prompt, polite and very helpful response. The initial setup was eventually simple to complete and the new iPad app even simpler.

Great product and service

Ciao

20 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Had a billing issue where I was overcharged. Essentially one email later problem solved and refund issued. Very pleased. Have used MPN for over five years now, and never any complaints

20 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Every year I have problems renewing my subscription for one reason or another but always get there in the end thanks to the support teams prompt action. This year it was Chris's misfortune to pick up my original email but has stuck to my problem and still working with me. Problems in the area I live trying to block the service but I am sure we will get there in the end. Thanks Chris

19 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I've always had excellent service. Any technical issues have been solved and the reply time has been very quick.

14 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I have been using the service for 5 years and never had any problems. I have just installed it onto a new device and had forgotten all my details and no longer used the registered email address. MPN changed my details and helped me reconnect within a few hours of receiving my email. Very happy user.

11 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Great support

Had problems with USA and was very quickly resolved by the great team.
Well done.

10 mai 2015
Avis spontané

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