Zero human contact . Was given wrong part . 2 parts to choose from both say they are compatible . Cannot confirm which is the right part . No way to communicate . Expensive mistake . Either check part... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Voir plus
L'entreprise a répondu
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Voir plus
Hi I recently ordered a genuine Subaru headlight from My Auto Parts. The item arrived quickly, as advertised, for a very reasonable price. After the headlight arrived it became apparent I had ord... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Coordonnées de contact
Brisbane, Australie
- info@myautoparts.com.au
- www.myautoparts.com.au
3,8
Bien
986 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought a light and the wiring is…
I bought a light and the wiring is wrong even if it says it suits my model car.
19 novembre 2023
Réponse de My Auto Parts
Hi Marta, apologies for the delay, as of this moment majority of our guys are still on vacation. Rest assured that we are working hard to process all of the enquiries that went in during the holidays. Thank you!
Robert has gone over the top to help me…
Robert has gone over the top to help me resolve an issue. He has tried different options. While the issue has not been resolved, he has been very patient, and hopefully will get resolved; as I would like to use your company again, and refer it to other potential customers.t
20 décembre 2023
Avis spontané
Réponse de My Auto Parts
Thank you so much for this awesome 5-star review! Our goal here at Auto Parts Group is for our customers to be taken cared of throughout the whole process! Cheers!
Easy to order & arrived quickly
19 novembre 2023
Réponse de My Auto Parts
Thank you so much for your 5 ⭐ review! We are very much delighted to hear that you have enjoyed our services! One of our top priorities here at Auto Parts Group is to give you seamless customer service experience! We hope you enjoy your new car parts! Cheers!
Réponse de My Auto Parts
thanks so much Ron!
Réponse de My Auto Parts
Thanks for the amazing review Terence!
A genuine part
A genuine part, promptly delivered at a reasonable price. I found examples of what I was after cheaper elsewhere, but I paid extra for genuine, from a local company, because I will always support Australian companies who employ Aussies.
17 novembre 2023
Réponse de My Auto Parts
Thanks for the fantastic review Greg, and your support! We are family-owned and run and very proud!
I got what I paid for
I got what I paid for. The box was looked like it has just arrived from a war zone when it arrived at my house. Thank God the side view mirror was still intact.
17 novembre 2023
Réponse de My Auto Parts
thanks for the review Toor!
The trusted store for purchasing the auto parts
Recently, I bought a “Tail Lamp Passenger Side Certified Suits Mitsubishi Magna TH/TJ Sedan 7/2000 To 5/2003”. The product is new with the excellent conditions, and it arrived on time with the professional package.
It has already replaced into my car and works very well, much appreciated for your great service!
19 novembre 2023
Réponse de My Auto Parts
Thanks so much for the fantastic review Grace!
Excellent service
Good product. Fit the car perfectly. Great price. Excellent service.
20 novembre 2023
Réponse de My Auto Parts
Thanks so much for the 5 star review Angel!
Super fast delivery to Perth
Super fast delivery to Perth. Ordered a headlamp on Wednesday, item arrived on Friday.
19 novembre 2023
Réponse de My Auto Parts
Thanks for the great review Dean!
Good Experience
Product delivered without fuss and perfectly described as ordered. Good price.
19 novembre 2023
Réponse de My Auto Parts
Thanks Adrian!
Not quite right
Not quite right. Cheap nasty plastic. Hose fittings different size rom original. Lid is suspect.
19 novembre 2023
Réponse de My Auto Parts
Hi there Clayton, we are disappointed that you are not happy with the quality of the part you ordered. We take reviews like this very seriously and would be happy to investigate this further, if you could please contact our team at sales@autopartsgroup.com.au with your contact details and VIN number please?
Work well
Quick delivery. Item was as described. The connecting lugs are a bit flimsy but it stays, on and no problems so far.
17 novembre 2023
Réponse de My Auto Parts
Thanks James for the review!
Thanks guys ,great work
Thanks guys ,great work. Not everything goes right the first time,great communication and prompt delivery
17 novembre 2023
Réponse de My Auto Parts
Thanks Michael for the great review!
Good service Fast delivery
22 octobre 2023
Réponse de My Auto Parts
Thanks for the fantastic review Trent!
Driver's side Reverse Light
Part I ordered was exactly as described, mechanic installed it today and works perfectly. Thank you!
18 octobre 2023
Réponse de My Auto Parts
Thanks for the great review Sonya!
Part great and exacting as described
Part great and exacting as described. Delivery was slow got lost an Airport.
Thank you
19 octobre 2023
Réponse de My Auto Parts
Thanks for the review Susan!
Was not really impressed as the part i…
Was not really impressed as the part i ordered arrived broken and I'm now still waiting for the new part to be delivered!
22 octobre 2023
Réponse de My Auto Parts
Hi David, we are disappointed that you received a faulty part. We take reviews like this very seriously and would be happy to investigate this further, if you could please contact our team at sales@autopartsgroup.com.au with your contact details and VIN number please?
Delivery much quicker than we had hoped.
21 octobre 2023
Réponse de My Auto Parts
Thanks Beth for the fantastic review!
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