ORDERED PRODUCTS NEVER TURNED,THEY ARE UNCONTACTABLE ,WERE IS THE CUSTOMER CARE NUMBER? I WANT MY MONEY BACK. IF I COULD GIVE A LOWER NUMBER I WOULD. NEVER DEAL WITH THIS MOB.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Voir plus
L'entreprise a répondu
Ordered a replacement alternator, which was correct and fit as expected. Drove locally with no issues, then the alternator failed when my wife was 90 minutes away. The pulley wheel shaft seems to have... Voir plus
L'entreprise a répondu
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Coordonnées de contact
Brisbane, Australie
- info@myautoparts.com.au
- www.myautoparts.com.au
3,8
Bien
983 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery and accurate description
17 septembre 2025
The whole experience was easy and part…
The whole experience was easy and part arrived promptly
17 septembre 2025
Everything occurred as outlined.
19 août 2025
The service provided to the reps was…
The service provided to the reps was excellent. They went above and beyond to organise pick up of my parts. Assisted me when I accidentally ordered the wrong part and helped with the exchange.
19 août 2025
Part turned up on time and in one piece…
Part turned up on time and in one piece and fit like a glove no complaints from me thanks again for your help
18 août 2025
Great serviceBrisbane to Melbourne in 2 days using…
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer.
Breakable plastic part made safe in plenty of bubble wrap. Part as advertised.
Great service, thanx.
18 août 2025
great communication
20 juillet 2025
Thank you My Auto Parts
Hi I recently ordered a genuine Subaru headlight from My Auto Parts.
The item arrived quickly, as advertised, for a very reasonable price.
After the headlight arrived it became apparent I had ordered the wrong item.
My Auto Parts refunded my money in a professional and timely manner and I want to give them a good review because they deserve it.
You can order with confidence, they’re a business with integrity.
28 juillet 2025
Avis spontané
Highly recommended
Fast. Efficient. Easy web site to navigate. Very competitive price.
18 juillet 2025
Réponse de My Auto Parts
A fantastic review from John! Thank you so much for your feedback! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Excellent quality and great customer…
Excellent quality and great customer service
Item in perfect condition and very reasonably priced
18 juin 2025
Réponse de My Auto Parts
Awesome feedback Anne! Thank you so much for the 5-star review! We are glad that you have enjoyed our service! Enjoy your new car part! Until the next one! Cheers!
I spent 491.00 on parts ,can't get a…
I spent 491.00 on parts ,can't get a refund. In April of 2025 parts where returned via usps.stiil unresolved
17 juin 2025
Avis spontané
Réponse de My Auto Parts
Hi Joe,
We're sorry to hear about your experience. Your feedback is important, and we’d like the opportunity to learn more and address your concerns directly.
Please get in touch with us at https://www.myautoparts.com.au/pages/contact so we can work towards a resolution together.
Thanks again for taking the time to let us know.
The My Auto Parts Team
Réponse de My Auto Parts
Thank you for the amazing feedback Christoper! Glad we could be of assistance to you! Enjoy your new car part! Until the next one! Cheers!
Réponse de My Auto Parts
Hi Dan! We appreciate you taking the time to share your feedback. We apologies for any delays you experienced. We've been handling a higher-than-usual volume of orders lately, but please know that we're actively prioritising your review and using your insights to improve our services and deliveries.
We hope you're enjoying your new car parts, and we look forward to helping you again in the future!
Cheers!
Nissan Headlights
Quick easy transaction and delivery. New headlights were great quality and fitted perfectly.
Thanks!
21 mai 2025
Réponse de My Auto Parts
Thank you, Zane! We are glad that you have enjoyed our services and your new Nissan headlights! Enjoy your new car parts and until the next one! Cheers!
Prompt reply from very friendly and…
Prompt reply from very friendly and helpful staff. Quick refund of funds provided for incorrect product.
19 mai 2025
Réponse de My Auto Parts
Wow, thank you for this wonderful feedback! We're so happy to hear that our team was able to provide a prompt, friendly, and helpful experience, especially with the quick refund for the incorrect product. We truly value having you as a customer and look forward to assisting you again in the future!
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