Zero human contact . Was given wrong part . 2 parts to choose from both say they are compatible . Cannot confirm which is the right part . No way to communicate . Expensive mistake . Either check part... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Voir plus
L'entreprise a répondu
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Voir plus
Hi I recently ordered a genuine Subaru headlight from My Auto Parts. The item arrived quickly, as advertised, for a very reasonable price. After the headlight arrived it became apparent I had ord... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Coordonnées de contact
Brisbane, Australie
- info@myautoparts.com.au
- www.myautoparts.com.au
3,8
Bien
986 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I found it very easy to get what I…
I found it very easy to get what I need. The description of the parts are so accurate. Shipping is very quick
17 juin 2024
Réponse de My Auto Parts
Thank you so much, Neil, for this excellent review! Enjoy your new car part! Cheers!
Réponse de My Auto Parts
what an amazing 5-star review! Thank you so much Barry! We appreciate it! We're so glad you have enjoyed our services! Enjoy your new car part and until the next one! Cheers!
Quick & correct part
17 juin 2024
Réponse de My Auto Parts
Thank you, Andrew for the awesome review! Enjoy your new car part! Cheers!
Réponse de My Auto Parts
Thank you, Ross for the 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Cheers!
I am very very upset and disappointed…
I am very very upset and disappointed in the customer service of this company. My part was ordered 1 week ago they had sent me a shipping code with couriers please which I am not happy with as they never respond to their emails either. Someone has been home at my house for the last week and no one has come to the house to drop off order which the tracking number says they tried to drop it off, but no one was home, but still waiting for a response
27 juin 2024
Avis spontané
Réponse de My Auto Parts
Dear Customer,
We are very sorry that you had a bad experience with our services. Unfortunately, the courier services are out of our control. Please know that we take reviews like this very seriously and would happily investigate further and assist you by following up on your order. To do this, please get in touch with our team at info@autopartsgroup.com.au with your order number and contact details.
Réponse de My Auto Parts
Thank you so much Geoffrey for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Réponse de My Auto Parts
Thank you so much Kym for this 5- star review! Enjoy your new car part! Until the next one!
Réponse de My Auto Parts
Thank you, Liam for this amazing review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
An all round professional business and website.
I found your product description, ease of product selection, payment and shipping detail entry all to be very simple, and the despatch and delivery time was excellently quick. Your email advices on the item tracking was also very timely and efficient. An all round professional business and website.
19 mai 2024
Réponse de My Auto Parts
Thank you so much, Ned for taking the time to leave such a fantastic review! We're thrilled to hear that you found our product descriptions clear, the selection process easy, and the checkout smooth. We here at My Auto Parts strive to make your entire shopping experience as user-friendly as possible, so your feedback is truly valuable! Enjoy your car new part! Until the next one! Cheers!
Parts were exactly what I needed
Parts were exactly what I needed and shipping happened straight away.
19 mai 2024
Réponse de My Auto Parts
Thank you so much Christie for this amazing 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Part arrived promptly…
Part arrived in a short time very happy.At a great price as well.
18 avril 2024
Réponse de My Auto Parts
Thank you, Kevin for taking the time to write this awesome review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
Came OVERNIGHT from Qld to Fremantle…
Came OVERNIGHT from Qld to Fremantle and still cost pennies. Gobsmacked; and thank you!
17 avril 2024
Réponse de My Auto Parts
Awesome 5-star review! Thank you, Nicholas for taking the time to write this review! We are delighted that you have enjoyed our services! Enjoy your new car part! Until your next order! Cheers!
Réponse de My Auto Parts
Thank you so much, Kandis for this awesome review! We are glad that you have enjoyed our service! Cheers!
Réponse de My Auto Parts
Thank you so much for your 5-star rating! Cheers!
Réponse de My Auto Parts
Thank you, James for this amazing review! We truly appreciate you taking the time to write this 5-star review! Enjoy your new car part! until the next one! Cheers!
The part fit perfectly and as of now…
The part fit perfectly and as of now still is doing the job it was designed for.
19 mars 2024
Réponse de My Auto Parts
Thank you, Benjamin for taking the time to give us this amazing feedback! We are glad that you have enjoyed our services. Enjoy your new car part! Until the next one! Cheers!
Réponse de My Auto Parts
Thank you so much for your 5-⭐ review! We truly appreciate it! Enjoy your new car part! Cheers!
Unfortunately the wrong part was sent…
Unfortunately the wrong part was sent initially, communication was quick and correct part was sent fast, cheers, would of given you 5 stars
19 mars 2024
Réponse de My Auto Parts
Thank you, David for the review! Cheers!
Toyota side mirror
Quick response to email about part I was after and free delivery with a few days to get here and saved a few bucks getting it here instead of at the dealers so super happy , fit perfectly wand works perfectly thank you would definitely buy from these guys again , thank you
18 mars 2024
Réponse de My Auto Parts
Thank you, Jacqueline, for this excellent review👏🏻 We are glad you have enjoyed our services and hope you enjoy your new car part! Until the next one! Cheers!
Perfect fit
Perfect fit! And great quality for the price. Was looking for so long for this part and finally found it!
17 février 2024
Réponse de My Auto Parts
Thank you so much for the 5-star review, Tiani! We appreciate you taking the time to give us this amazing review. Enjoy your new car parts! Cheers!
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