Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

When I purchased my new iPhone, my wireless in-car charger was no longer compatible. I ordered the ESR one for an iPhone 17 pro max, and it included the cable and cigarette adaptor for a very reasona... Voir plus

Noté 1 sur 5 étoiles

Purchased an s23 smart view case, it didn't fit perfectly and comes with software that is highly dubious. The instructions ask you to download the software from a QR code which connects to an ins... Voir plus

Noté 4 sur 5 étoiles

I had a very positive buying experience from start to finish. The ordering process was straightforward, communication was clear, and everything went smoothly. The product arrived as expected and I was... Voir plus

Noté 5 sur 5 étoiles

My purchase of Carlinkit CPC200-MINI Ultra3 Android Auto/CarPlay Wireless Adapter arrived in good time , seems to work ok . Pleased with my purchase.

À propos de l'entreprise


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,4

Tous les avis

(4 674)

140 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My experience of shopping with this…💯 experience

My experience of shopping with this company was an all round💯 experience. My phone wallet was just as the description.The only criticism I would make is that the item I ordered came after the date I purchased it for, however saying that I will still have lots of opportunities to use it.

28 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Meget dårlig oplevelse.

Meget dårlig oplevelse.

Det kan simpelthen ikke passe, at man skal vente flere minutter på svar hver gang, man stiller et simpelt spørgsmål. Kundeservicen er langsom og hjælper ikke med at give klare svar.

Det værste er dog, at I tillader kunder at bestille varer, som I tilsyneladende ikke kan levere. Hvis varen ikke er på lager eller ikke kan skaffes, hvorfor er den så tilgængelig på hjemmesiden?

Derudover modtog jeg ingen information om forsinkelsen eller leveringsproblemerne. Først da jeg selv kontaktede jer, fandt jeg ud af, at varen ikke kunne leveres. Det er uacceptabelt, at kunderne selv skal jagte information om deres ordre. Det ikke mig der tilbyder varen.

Manglende kommunikation, dårlig kundeservice og vildledende lagerstatus gør, at jeg ikke kan anbefale MyTrendyPhone.

3 juin 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Hej Mohammad,

Vi er meget kede af den oplevelse, du har haft, og beklager de gener, sagen har medført.

Vi vil gerne præcisere, at den forventede lager- eller leveringsdato fremgår på produktsiden, når en vare ikke er på lager. Derfor kan produktet stadig bestilles, da der er angivet en forventet dato for ankomst til vores lager, som er synlig for alle kunder inden bestilling.

Vi beklager, hvis dette har givet anledning til en misforståelse.

Vi kan desuden bekræfte, at din ordre nu er blevet annulleret, og at betalingen er blevet refunderet.

Med hensyn til svartiden fra kundeservice beklager vi også dette. Der kan i perioder være stor travlhed på chatten, hvilket desværre kan medføre længere ventetid. Vores kundeserviceteam bestræber sig altid på at besvare henvendelser og give kunderne de nødvendige oplysninger så hurtigt som muligt.

Endnu en gang beklager vi oprigtigt ulejligheden og takker for din feedback.

Noté 5 sur 5 étoiles

5+recomendation

I'm very pleased with the phone case I purchased from this company. The quality is excellent, and the design is fantastic. Communication throughout the process was great, and the company kept me updated on the delivery every step of the way. The item arrived on time and exactly as expected. I would highly recommend this company and am already considering buying another phone case from them in the future.

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Dårlig service

Dårlig service. I skriver i har dag til dag levering og alligevel går der en hel uge inden man modtager varerne.

20 mai 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Kære Diana,

Vi beklager meget, at din ordre ikke ankom så hurtigt som forventet.

Vi forstår godt din frustration, og vores kundesupport vil kontakte dig hurtigst muligt for at finde en løsning på sagen.

Med venlig hilsen

Noté 1 sur 5 étoiles

Took over a week to get here

Took over a week to get here, the product does not work on samsung s26+ because the phone won't let you download, app, the clear view has no protection on it leaving the phone vulnerable and not as described.

12 mai 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Gary,

We are truly sorry to hear that you are not satisfied with the product you ordered.

Please rest assured that our customer support team will contact you shortly in order to assist you and provide a suitable solution for your case.

Thank you for your patience and understanding.

Warm regards,

Noté 2 sur 5 étoiles

I bought the new Bose Headphone (2.0)…

I bought the new Bose Headphone (2.0) knowing previous experience with Bose was great and the new headphones delivered great sound and I would not want people to be put off of Bose ….. but! I felt ripped off with MyTrendyPhone because although the price I got from Which! was great for a UK website they were eventually delivered from Denmark so I paid customs making it £30 or so more expensive with an excruciatiating longer delay (and limited comms) than Amazon! A life lesson ….

10 avril 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Steve,

We are truly sorry to hear about your unpleasant experience and fully understand your frustration.

We would kindly like to clarify that on our website it is stated that orders over £135 may be subject to customs charges. This information is available in our terms and conditions, which can be seen here:
https://prnt.sc/n7fX2xttdl6s

In addition, our website also clearly states in the “About Us” section that we are a Danish company:
https://prnt.sc/3T3eX7ZlFxIx

We always strive to provide transparent information to our customers, as we have absolutely no intention of misleading anyone.

Should you have any further questions or require any assistance, please do not hesitate to contact our customer support team. We will be more than happy to help.

Warm regards

Noté 5 sur 5 étoiles

Delivery process explained and now satisfied

I had a query regarding delivery from Denmark but the company fully explained the process and i have now received my order .

6 mai 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Alan,

We are sorry for the misunderstanding and any disappointment caused.

Our customer service team will contact you shortly with additional information regarding your order and delivery.

Kind regards,

Noté 5 sur 5 étoiles

A very high quality case

I received today the wallet-style case for my new Xiaomi 15T Pro. It was very well packed and is of very good quality. The case fits the phone very well and feels quite luxurious. The price is very modest, considering the quality of the case.

1 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Terrible service. I have wasted a week waiting for these people to sort out my order. Not sure why a simple transaction should take so many attempts to communicate with these lot. When i tried to raise the issue through their support portal it took 3 attempts to get any progress and even then it still wasn't fully addressed, so i just gave up. At one stage the person said it was my fault (i must have clicked the go back key)...utter nonsense!!!

24 avril 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Paul,

We are sorry to hear about your experience and the inconvenience caused.

We understand that waiting for a response can be frustrating, and we regret that our communication did not meet your expectations on this occasion.

As requested, your order has been cancelled. You are always welcome to place a new order, and we will do our best to ensure a smoother experience.

Thank you for your feedback.

Noté 5 sur 5 étoiles

A company with integrity.

Expensive shipping charge for a slow delivery (6 days), 1 to 2 working days it wasn't! BUT after considering my case, they are refunding my shipping costs, which I consider pretty impressive. They've listened to my complaint and done the right thing and as a consequence I would most certainly buy from them again. Well done My Trendy Phone.

9 avril 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Hello,

We sincerely apologize for the delay in the delivery of your order.

We fully understand the inconvenience this may have caused and regret the situation.

We will contact you via email as soon as possible in order to resolve this issue and find a suitable solution.

Thank you for your patience and understanding.
Best regards,
Customer Support

Noté 1 sur 5 étoiles

Har ikke styr på betaling

Bestilte en vare hos MyTrendyPhone. Modtog besked om at betalingen ikke var modtaget. Mit bank udtag viste at MTP havde modtaget beløbet.- Tvivlsom virksomhed. PAS PÅ!

20 avril 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Hej,

Vi vil gerne give vores oprigtige undskyldning for de ulemper og eventuelle fejl, du har oplevet i forbindelse med din sag. Vi beklager meget den situation, det har skabt.

Vi vil straks kontakte dig via e-mail, så vi sammen kan finde en løsning på problemet hurtigst muligt.

Tak for din tålmodighed og forståelse.

Med venlig hilsen,
Kundeservice

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

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