Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

When I purchased my new iPhone, my wireless in-car charger was no longer compatible. I ordered the ESR one for an iPhone 17 pro max, and it included the cable and cigarette adaptor for a very reasona... Voir plus

Noté 4 sur 5 étoiles

I had a very positive buying experience from start to finish. The ordering process was straightforward, communication was clear, and everything went smoothly. The product arrived as expected and I was... Voir plus

Noté 1 sur 5 étoiles

I returned a phone case on 12 September to their UK address provided via email. This company are still refusing to refund me 4 weeks later. I have provided proof of postage but they say their return... Voir plus

Noté 5 sur 5 étoiles

My purchase of Carlinkit CPC200-MINI Ultra3 Android Auto/CarPlay Wireless Adapter arrived in good time , seems to work ok . Pleased with my purchase.

À propos de l'entreprise


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(4 677)

141 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Case looks and feels good

Case looks and feels good. Price was good. Should have been 4 stars but delivery was a very long time, i didn't realise it was coming from Europe and then Royal Mail.
case does not have a magnetic close and the phone has to be waken up each time i open the case.

16 mars 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Philip,

We sincerely apologise that your order has not arrived within the expected timeframe.
Our Customer Service team will contact you shortly with a solution regarding your case.

Kind regards,

Noté 3 sur 5 étoiles

Samsung Galaxy S26 Ultra

This is the 2nd time ordering and the cover is as expected. Unfortunately I had to wait 6 days for it to be delivered because I ordered it on a Friday morning and the weekend didn't count. This will probably put me off ordering next time.

6 mars 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Richard,

We sincerely apologize that your order arrived later than expected. We fully understand how frustrating this situation can be, and we are truly sorry for any inconvenience caused.

Our customer service team will contact you shortly to provide you with a suitable solution regarding this matter.

Thank you very much for your patience and understanding.

Kind regards.

Noté 1 sur 5 étoiles

I haven't received the product that I…

I haven't received the product that I paid for.

10 mars 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Paul,

We are sincerely sorry that you have still not received your order. Our customer service team will contact you shortly to inform you about its status.

Kind regards,

Noté 1 sur 5 étoiles

I haven't received my purchase

2 mars 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Joanne,

We sincerely apologize that you have still not received your order.

Our customer support team will contact you shortly with updated information and further assistance.

Warm regards,

Noté 5 sur 5 étoiles

my trendy phone review

Wasn't difficult at all to choose. Once I made my choice the rest was as easy as A B C. Pack arrived on time and in perfect condition. Everything went so smoothly. I will buy from them again if l need a new case.

26 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Slow Delivery

Delivery lag was longer than I expected (Almost a week)
It was not obvious that the package was coming from Denmark
So rather than an anticipated Next Day, it was more Next Week
Update 25/2
I must be fair. Trendyphone without any prompting have contacted me and have apologised for the misunderstanding, and have taken the appropriate responsibility.

In fact I would now use them again as I believe this shows a genuine and correct attitude to good customer service.

16 février 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Martin,

We sincerely apologize that you have been waiting such a long time for your order. We completely understand how frustrating this must be.

Our Customer Support team will contact you shortly with a solution regarding your case.

Thank you very much for your patience and understanding.

Best regards.

Noté 5 sur 5 étoiles

Smart case

Smart case which makes life easier. Nice feel and good fit.

Installation was a bit of a faff 😞 but I got there 😀

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Warning! Warning!



I wasn't expecting to have to install an unknown/ non Trusted app to make the case work, I thought it would be like a Samsung case, plug and play!
Now checking if the app is safe or not, if it isn't then it will just have to go in the lesson learnt draw I suppose 🫤
(Update) Warnings has been given explaining that the app exposes your device and sensitive apps to exposure.
I wouldn't buy this again if I knew then what I know now.
Delivery was very slow, but this pales into insignificance compared to everything above, Royal mail tracked 48 delivery, the item spent 3 days in Germany, but the Royal mail side was 48 hours.

20 février 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Lance,

We are very sorry to hear that you are not satisfied with the product.

Kindly provide us with your order number so that our customer service team can contact you and offer a suitable solution.

Best regards,

Noté 1 sur 5 étoiles

Sent the wrong coloured item

Sent the wrong coloured item, ask to be sent the correct one. Instead I have to send the other back to be offered a refund or new item. A lot of hassle for a back screen cover.

20 février 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Mr. Luxton,

We sincerely apologize for the inconvenience caused by receiving the wrong product. Our customer support team will contact you shortly to resolve this matter.

Kind regards,

Noté 2 sur 5 étoiles

Kan ikke anbefaler Trendy phone …

Kan ikke anbefaler Trendy phone mere.Siden den 24 Januar venter jeg på mit vare.Engang fik jeg et svar , så ønskede de bestillingsnummer .Havde ikke hørt noget fra dem mere siden d.d.at nu havde de pakket pakken. Ingen god service

24 janvier 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Cornelia,

We sincerely apologize for the inconvenience you have experienced with your shipment. We truly regret any frustration this may have caused.

Kindly provide us with your order number so that our customer service team can review your case promptly and contact you with an appropriate solution.

We look forward to resolving this matter for you.

Warm regards,

Noté 2 sur 5 étoiles

Ta firma to nieporozumienie

Jasna oferta i uczciwa komunikacja to cechy ważne - tutaj tego nie ma lub zabraklo. Zwabili mnie obietnicą dostawy 1-4 dni a było tydzień
Jeżeli komuś się spieszy to kilka dni robi różnicę - a po negatywnej opinii wywierają presję.
Towar dostarczony w dobrym stanie i działa

Ale to końcowy efekt (bardzo ważny)
Szkoda że brak informacji początkowych -

Dlatego ja nie polecam tej firmy - tym samym czasie zamówiłem przesyłki z Polski i Niemiec - idealny przepływ informacji, każdy krok monitorowany. Da się

17 février 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Szanowny Panie Wojciechu,

Bardzo nam przykro, że ma Pan takie odczucia oraz że nie spełniliśmy Pana oczekiwań. Zależy nam na wyjaśnieniu tej sytuacji i znalezieniu odpowiedniego rozwiązania.

Uprzejmie prosimy o podanie numeru zamówienia, abyśmy mogli dokładnie sprawdzić sprawę i skontaktować się z Panem bezpośrednio.

Pozostajemy do dyspozycji i liczymy na możliwość wyjaśnienia sytuacji.

Z poważaniem,

Noté 5 sur 5 étoiles

Good customer service

Mistakenly ordered wrong case initially. Very esdy to contact customer services who were able to amend the order online. Additionl 7% discount for joining the "club", a nice touch as standard delivery charges was £4.50. I didn't realise I was ordering from Denmark, so item took a week to arrive. Good quality case at reasonable price.

2 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Item stopped working a week after…

Item stopped working a week after receiving it. Sent it back using tracked delivery and now they are stating that their representative has not logged the return so will not issue a refund. Do not purchase from here as the representative is a flat in Ipswich!

1 février 2026
Avis spontané
Logo de MyTrendyPhone

Réponse de MyTrendyPhone

Dear Michelle,

Thank you for your feedback. We are very sorry to hear that you are not satisfied with the product. This is certainly not the experience we want our customers to have.

Our customer support team will contact you shortly to find a suitable solution for your case.

Kind regards,

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus