MyTub Avis 

1 118
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... Voir plus

Noté 5 sur 5 étoiles

The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... Voir plus

Noté 5 sur 5 étoiles

We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 118)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

I have used this company on two occasions. On both occasions the website was easy to navigate, I also had to call to update my email contact and the customer support were quick to answer the phone and very helpful. The goods arrived very quickly. I would not hesitate to use MyTub again and would definitely recommend them to others.

31 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. It was easy to order; I was regularly kept up to date and the product arrived when Mytub said it would. Definitely recommend this company. Very efficient.

18 mai 2017
Avis spontané
Noté 3 sur 5 étoiles

Delivery arrangements need better planning

Delivery arrangements need a bit of a rethink. I waited in on the notified day, only to receive an email at 4pm saying it would in fact come the next day. Since I couldn't be in at the estimated time, it had to be left "behind the bins". No problem to me, but I was told beforehand that the driver would need a signature - not true, given that there was no alternative (neighbours being away also). Other than that, a good price and attentive customer service with rapid responses to any communications.

8 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, regulay communication and easy to deal with. I ordered a toilet pan, was updated during the process and once delivery confirmed was able to specify the day. Item arrived in good condition and on the day agreed, all via email.
After 2 bad experiences trying the purchase the product of choice (see my other reviews) I was glad to use MyTub and am happy to recommend them. I will be using them in the future.

2 mai 2017
Avis spontané
Noté 1 sur 5 étoiles

Very bad company

We just had a very bad experience on this company Mytub. Especially from their sales person "Laurie" who is so agressive and unprofessional.

She is getting angry for nothing.

We will not work with this company anymore. Completely waste of time.

18 avril 2017
Avis spontané
Logo de MyTub

Réponse de MyTub

We are sorry that you are upset. After talking to Laurie who is in fact a man, he tells me the confusion has come from you mistaking our part numbers for the manufactures part numbers.

I would like to confirm the information Laurie has already provided, you have received your order correctly. We also only supply genuine parts from the manufacture.

SEARLE KL 180 DRAIN HEATER 215-170-901
SEARLE KL 180 DEFROST HEATER 215-141-201

Noté 5 sur 5 étoiles

Mytub Review - Excellent Service

Mytub staff give an excelent service especially with communications as they updated from receiving my enquiry,to placing my order and confirming zthe delivery date of the item.
I cannot thank Mytub staff enough for the service they provided me.

3 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Quality of service.

Excellent customer service provided in sourcing and fulfilling my small order for hard to find 15mm x 1mm wall thickness copper tube.

21 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Satisfied

There was an supply issue with item ordered - kept fully informed of issue and developments from My Tub - Received item ordered - Good Price - Will use My Tub again

20 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Very good service

Very efficient: my installer did not find the spare burner I needed; MyTub did not have it either, but they found a colleague who did. The part was promptly received. This is real service, and so is after sales.

16 mars 2017
Avis spontané

L’expérience Trustpilot

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