Nahdi Avis 

Very bad customer service
Poor communication skills

There customer service is the poorest I have ever seen. For 2 months I have been trying to get products I order on line that were returned back. They kept promising to do something for 2months. Finally I was told that I have lost my money and can't get my products back. What a shame!

Ordered medication on line , wanted to pick up the order but before I reach to the branch , the order had been cancelled in just 1 1/2 days …….The payment is still not refunded . It’s almost more than 55 days now …..
Really 0 class company

If there is 0 star I will put! The worst experience in my whole life in Dubai. I have terrible allergies and I see deliver time is 30min because my location is in West beach and there pharmacy is in nakkhil mall is like 5 min from me! I wait the order more than One hour without any updates and on top of that when I call them to ask where they are they told me to check and they will come back to me. They never call to me back I must to call them again they tell me that they will be soon in the spot with no any apologies and so so unprofessional!!! I will never order again from them and I don’t recommend at alll!!!

Very professional company

Non existent customer service. I made an order online and not all things were delivered. I already contacted them three times requesting a refund and haven’t heard back from anybody. Useless.

Salaam. I went to Nahdi chemist outside Zamzam towers in Makkah and asked for Otravin which cost 13.80sr. I was offered Rhinaction for 39sr.
I asked for cheaper and and was told this is the cheapest. I had to buy it as my nose was blocked.
Rhinaction did not work for me and I had to buy Otravin form the same chemist this morning after searching online. I found out it was in stock.
Why the need to do this.
Note.
Went to chemist and Ahmed gave full refund

Very bad experience for the second time.

I ordered a product with a discount on their site. They canceled the second item and brought me one to lose the discount and they got an amount for delivery. NEVER Wish for reasonable service with them.

Very bad experience recently in makkah region. they used to have a good service but unfortunately they cancelled 2 orders in less than a week..strangely when delivery is late for days and support is contacted. I guess support just cancelled the order. I am still waiting for my refund which is almost 1000 sar purchase.
Also please find a good developer to make the chat experience better!

I ordered something from Nahdi on 3rd of October. Order was cancelled but I have NEVER received my refund. I did call them 4 times and gave 2 complaints. BUT, this behavior is not okay since I am loyal costumer and I was ordering 1 or 2 a month. I didn't even get store credit. Nothing. Just respond "You will receive your money in 3-5 days" ... It's been 30-35 days.
Shame.

UPDATE!

I came here to change my review, I added 2 stars because eventually I got my money back...
After numerous calls. And after they gave me expired coupons in value of money, after I checked them, and embarrassed myself, I called them again, and eventually received my money back. (after almost 2 months).
Obviously, you need to be boring to them to get your money back.

I ordered medicine since yesterday I didn’t receive it as supposed
They didn’t refund my money very bad service

very good website and very fast delivery. the only one disadvantages but this does not make their website bad that the availability of the products will show after the Cart when you try to pay for the products. it should show me this before.