I read all the negative reviews of this site and scam warnings and brought my ring in for appraisal at Kay Jewelers. They wouldn't even appraise it because they said it was a fractured filled diam... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Natalie Diamond sold me a Mossanite diamond as a real diamond. Imagine my horror when I took my engagement ring to the jeweler and discovered I had been ripped off. What a scam. And now the webpage wo... Voir plus
Natalie diamonds customer care was excellent, they were great from start to finish & answered any questions we had via email. The only issue was with Fed Ex who failed to contact us to pay customs fee... Voir plus
Absolutely 100% do not buy from this site! The diamonds are fake I took my ring too two local stores and the center stone was cubic zirconia and only one side stone was real the others were Moissanite... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Natalie Diamonds offers unique and original selection of high class fully and independently certified diamond jewelry at the most competitive prices online, by designing, manufacturing and marketing in-house, directly to the end customer. We are a fourth generation family run business with many years of devotion and experience. As major suppliers to many of the leading jewelry stores across the world, we have decided to open up our doors to allow the online community the opportunity to purchase directly from the source. In 2011, Natalie Diamonds launched www.nataliediamonds.com in order to utilize the internet as an effective sales, marketing and service channel for the company's international customers. By purchasing from Natalie Diamonds you are able to cut out all of the so called "middle men" allowing us to pass the saving directly on to you. Our jewelry is exclusively designed and completely hand crafted "in house" from beginning to end. After many years in the diamond industry we are as excited as ever to share our rich experience, knowledge and a never ending passion for fine diamond jewelry. By shopping Natalie Diamonds you are guaranteed to receive a high quality product, accompanied by a fantastic customer service and support.
Coordonnées de contact
223 S. Federal Hwy. Suite 309, 33432, Boca Raton, Etats-Unis
- www.nataliediamonds.com
1,6
Mauvais
310 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful experience
Wonderful experience. Payments were easy. Would definitely buy from here again for the wedding band!
3 novembre 2020
Avis spontané
Excellent service and product !
3 novembre 2020
Réponse de nataliediamonds.com
Hey Tyson,
Thank you for your feedback! We are always glad to hear that our customers are happy with our service as we always strive for 100% customer satisfaction. Thank you for choosing Natalie Diamonds.
Ring was gorgeous came in a beautiful…love it
Ring was gorgeous came in a beautiful lighted gift box
3 novembre 2020
Réponse de nataliediamonds.com
Hey Dawn,
We are so glad to hear that you are happy with your ring! We hope you wear it in good health. Thank you for choosing Natalie Diamonds!
Beautiful ring and exceeded…
Beautiful ring and exceeded expectations. Fast replies, great communication and quick delivery, even for me in Australia. Thank you so much, she absolutely loves it!
31 octobre 2020
Réponse de nataliediamonds.com
We love hearing from satisfied customers. Thank you so much for your feedback!
Amazing beautiful ring
Amazing beautiful ring. Was skeptical to buy a ring off line without viewing it but exceeded my expectations. Communication from business was exceptional and they even rushed the order for me.
30 octobre 2020
Réponse de nataliediamonds.com
Thank you so much for your feedback! We are so happy to hear that you love the ring!
I was hesitant about ordering my ring…
I was hesitant about ordering my ring online at first but these guys are the real deal. The quality of the setting and the stone itself is better than I could’ve imagined. It’s beautiful. I never leave reviews but these guys went out of their way to help me get my ring in time. Thanks a lot!
30 octobre 2020
Réponse de nataliediamonds.com
Hey Robert, It is our pleasure we are so happy to hear that you are satisfied with the ring. Thank you so much for your feedback!
Love my new ring
I order my new ring earlier this and received it about 3 weeks after I paid it off. It is gorgeous and I’m so happy with my purchase! My husband plans to order another band to add on to what I have for our anniversary. Customer service was very responsive and great to work with as well!
30 octobre 2020
Réponse de nataliediamonds.com
Hey Tara,
We are so glad to hear that you love the ring! We look forward to hearing from you in the future!
Outstanding value and quality product!
Outstanding value and quality product! She loved, loved, loved her ring and so did I. Customer service was superb, prompt, timely, ALL the time. I highly recommend this retailer. A++++++
29 octobre 2020
Réponse de nataliediamonds.com
We are so happy to hear that you were satisfied with our service! Thank you so much for your feedback!
Found the perfect ring
Found the perfect ring and used the layaway plan to pay for it. Customer Service was very responsive when I wanted to arrange a payment. The ring was shipped and arrived in a decent amount of time as it came from Jerusalem. I was able to surprise my fiancé and she was stunned when I proposed in a darkened room, due to the ring box having a light in it. The ring sending sparkles all over the room. She of course said YES.
29 octobre 2020
Réponse de nataliediamonds.com
Hey Christopher,
We are so honored to hear the story that followed the purchas! Congratulations on your engagement we hope you wear it in good health!
Perfect place for THE ring
Excellent customer service. All the questions were answered promptly and satisfactorily. Got my girl a princess cut in a cathedral setting to mark our 4 years of togetherness. I love that she absolutely loves it. Got a great discount to boot! Totally worth it.
29 octobre 2020
Réponse de nataliediamonds.com
Hey Kulbir,
We are so happy that she loved the ring! Thank you so much for your feedback!
Very nice ,very pleased and she loves it
29 octobre 2020
Réponse de nataliediamonds.com
Hey Daniel,
We are very happy to hear that you were pleased with our service. We strive for complete customer satisfaction. Thank you for your review!
Excellent customer service
Excellent customer service, nothing but helpful throughout the whole process. Highly recommend
29 octobre 2020
Réponse de nataliediamonds.com
Hey Michael,
We are so grateful to hear that you were pleased with our service. We strive for 100% customer satisfaction. We really appreciate you leaving this review.
Bought a ring and had it checked
Bought a ring and had it checked, turns out its a fake diamond!!! Three different experts checked ring and its 100% not a diamond.
Asked for a refund was to send ring back which happy to do. They will send returns labels but won't send them until i have the serial inscribed on the ring??? This sound extremely strange to me and unsure why I need to do this!
Just getting basic response of wont send returns until i have proof its engraved.
At my wits end. Dont use. Not real diamonds and openly admitted they have supply issues and after reading reviews I have duped like many others!!! I want a full refund!!!
29 octobre 2020
Avis spontané
Beautiful ring
Beautiful ring. Delivery was fast and I believe the ring was everything advertised
26 octobre 2020
Natalie Diamonds thank you so much
Natalie Diamonds thank you so much. The ring I purchased for my Kristina is just exceptional!! She loves it! I was a bit nervous about purchasing such an item over the internet but with that being said. I highly recommend you!! Very satisfied customer here. Thanks again
26 octobre 2020
We set a date and picked the Ring
We set a date and picked a ring, Natalie Diamonds was better than all the others, in customer service and the entire purchase. The quality of our ring is breath taking, the ring box and presentation bar none. We’ve had sooo many compliments. Any future purchase will be with Natalie Diamonds! This is a 5 star company
25 octobre 2020
Amazing company
Amazing company. Best prices and best quality rings. Bought two from this site and they have both been flawless.
From placing my order to getting the ring took around 3 weeks.
Communication with the company was effortless and replies within a day.
Can't recommend them enough.
Amazing.
19 octobre 2020
Avis spontané
Can't fault anything my parcel arrived…
Can't fault anything my parcel arrived on time thanx
18 octobre 2020
Beautiful
I have to admit I was a little concern due to some negative reviews. The customer service is great. I even had to change the ring size and still received on time. I love this ring and so does my fiancé.
15 octobre 2020
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.