I experienced Interactions with Multiple Levels of Personell ( my brother did as well). All were Fantastic! I'm NOT "a major Player, but I was made to feel Great about my purchase! I've done business... Voir plus
L'entreprise a répondu
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I’ve Always Thought About Purchasing Gold For A While But Thinking About Possible Scams & The Process, I Was A Bit Weary. That’s Until I Had An Opportunity To Speak With Mr. Ty! He Made The Experience... Voir plus
L'entreprise a répondu
Got an American Gold Eagle from them, and they sent a silver coin for free. Angie was very helpful in helping me placing and tracking the order,
I was first introduced to Nationwide through their gold at cost offer. Since then I have had extensive dealings with this company and have always been very pleased. Recently we did have an issue over... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Nationwide Coin & Bullion Reserve is the best online precious metal dealer. Call today for Gold and Silver sold at-cost and shipped securely.
Coordonnées de contact
S Dairy Ashford Rd 2000, 77077, Houston, Etats-Unis
- info@nationwidecoins.com
- www.nationwidecoins.com
4,8
Excellent
1 k avis
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Angie's Wonderful
Angie did a wonderful job of answering all my questions. Each time I order from NCBR my order is packaged nicely and comes in a timely manner. I appreciate the effort Angie puts forth to make sure her customers are pleased.
30 avril 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that your questions were answered and your orders are well-packaged and arrive promptly. We appreciate your positive feedback for our team member, Angie, and are pleased you're satisfied with the service. Thanks so much, Robert!
Trustworthy evaluation grades came through and shipping reasonable
Great company to deal with
6 novembre 2024
Réponse de Nationwide Coin & Bullion Reserve
We're glad you had a great experience. Thank you for your positive feedback; it means a lot to us.
The thing I like most is the straight…
The thing I like most is the straight to business approach with no double speak from Angelica at Nationwide. No trickery, no shady business, just pure honesty. Very hard to find in today's world.
26 février 2025
Réponse de Nationwide Coin & Bullion Reserve
We appreciate you sharing your experience, Austin. It's great to hear that you value the straightforward and honest service you received. We aim to provide transparent and trustworthy interactions. Thank you for your positive feedback.
Great Customer Service
Angie was very helpful with expeditious processing of two separate orders.
18 avril 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that the order processing was expeditious and helpful, Ken. We appreciate you taking the time to share your positive comments about our team member, Angie & for your experience with NCBR.
Angie - account executive
This review is for my account executive ONLY and not for Nationwide and based on multiple interactions with Angie. Angie is very personable, knowledgeable, and proficient with a genuine and sincere desire to do the right thing rather than just doing things right. She listens and understands the customer needs and even offers proactive insights. Angie it timely, accurate and efficient. Customers are fortunate to have Angie as their account executive. Having said that, Angie is a beacon of light. I much appreciate her.
17 avril 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We appreciate you taking the time to share your positive experience, Terry. It's wonderful to hear that our team member, Angie's, knowledge and dedication to customer needs were so helpful. We are fortunate to have her on our team, and we value your feedback.
Very satisfied with the experience…
I have made two purchases from Nationwide Coin & Bullion Reserve. Both transactions have been smooth and professional. There was good follow-up with actual human interaction and the product was as described.
11 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We appreciate you sharing your experiences with us. We're happy to hear that both of your transactions were smooth and professional and that our product met your expectations. It's great to know you experienced positive human interaction and follow-up.
Everything happened as stated
Everything happened as stated. And I was really impressed by the 2 day air shipping with UPS
13 mars 2025
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that everything went as expected, Louis! It's great to know you were impressed with the fast UPS shipping. Thank you for your positive feedback.
Fantastic coin
Fantastic coin, arrived as described. I was able to buy this at the introductory offer without any issues. Definitely recommend Nationwide
25 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that the coin arrived as described, Ray, and that you were able to take advantage of the introductory offer without problems. We appreciate your recommendation!
Love my gold coin
Love my gold coin. Angie was very pleasant on the phone and kept me updated on my order
21 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that you love your gold coin. It's great to know the communication with our team member, Angie, regarding your order was helpful. Thank you for your positive feedback.
Easy to deal with
Easy to deal with. Introductory offer was great. They followed through and called to confirm timing etc. Product was beautiful.
20 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that your experience was easy, Robert, and that you found the introductory offer valuable. We appreciate you mentioning the beautiful product and Nationwide Coins' follow-through. Thanks for your feedback!
Angie did an amazing job and was very…
Angie did an amazing job and was very knowledgeable.
21 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that you had such a positive experience, Rashad. We appreciate you taking the time to leave us this great feedback for our team member, Angie & for Nationwide Coins!
First time gold purchase
First time gold purchase, took advantage of a great introductory offer. Worked with Angie, was great with follow up after the purchase and as shipped. Will definitely look to them for future purchases.
3 mars 2025
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that you had a great first-time gold purchase experience with us, David! We appreciate you mentioning the follow-up by our team member, Angie, after your purchase and as it shipped. We look forward to serving you again in the future.
Had to call twice as the first order…
Had to call twice as the first order was not processed.
12 mars 2025
Réponse de Nationwide Coin & Bullion Reserve
We apologize that your first order wasn't processed correctly initially. We appreciate you bringing this to our attention, James, and we will take steps to ensure a better experience for you in the future.
BEWARE! ABSOLUTELY WORST IN EVERY WAY!
Absolutely the worst place to buy gold or ANYTHING for that matter, unless you want to be made to wait literally for weeks on a tracking number and longer for your order AND they treat you like complete trash when you call them. NEVER AGAIN FOR THIS OKE COUNTRY BOY!!!
3 mars 2025
Réponse de Nationwide Coin & Bullion Reserve
All bullion purchasers are advised of a 10-15 business day window for delivery due to the high demand for the first-time buyer pricing.
Customer placed Introductory Offer order February 28, 2025, UPS tracking information sent via email March 18, 2025, and coins delivered March 20, 2025, which is 14th business day, therefore within 10-15 business day window. This is the standard notice of tracking number and delivery for NCBR bullion orders.
Angie was great
Angie was great! My original purchase was shipped back to the shipper as I was not home to sign for the delivery. When I called back, a man told me I would have to repurchase it at a higher price which did not seem fair as I had already purchased it. Angie went out of the way and called me back and told me she would honor the price I paid. She followed up with phone calls, letting me know when it was being shipped. She was great!
10 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We appreciate you sharing your great experience with Nationwide Coins and with our team member, Angie! We are happy to hear that we were able to honor your original quote. We value your business and are grateful for your feedback.
Réponse de Nationwide Coin & Bullion Reserve
We appreciate you taking the time to share your positive experience. We're glad our team listened to your needs and provided smart solutions.
Réponse de Nationwide Coin & Bullion Reserve
We're glad you feel that Nationwide Coins provides good products at good prices, Michael, and that our team kept you informed about your delivery. Thank you for your positive feedback!
Angie is excellent to work with
Angie is excellent to work with. She addressed all of my concerns and I got the product I was interested in.
12 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
We're happy to hear that our team member, Angie, addressed all of your questions, James, and that you received the product you wanted. Thank you for sharing your positive experience with us!
Good price; may take some time to get.
Took 17 days to get; beautiful coin at a discount.
25 février 2025
Réponse de Nationwide Coin & Bullion Reserve
All bullion purchases are advised of a10-15 business days for delivery due to the high demand for the first time buyer pricing.
Customer placed Introductory offer order February 26, 2025 and delivered March14, 2025 which is 13th business day, therefore within 10-15 business day period.
Dishonorable and Overpriced
My father (an elderly man) was convinced that precious metals would be a good investment and he has purchased A LOT of gold, silver & platinum over the past 5 years from this company. NCBR promised him that they would buy back his coins if and when he needed to cash in his investment. Well, that time has come and I have been working to liquidate his collection to pay for his medical expenses. I have come to the conclusion that NCBR has no intention of making right on their promise. After 2 months of getting the run around and excuses from Don and Jeff, they have now completely stopped communicating. They have not answered or returned phone calls or emails over the past 6 weeks.
I have also gone to six different coin dealers and even with the high market price like we are seeing currently, I cannot come close to recovering his purchase price for most of the coins. Some of them are as much as 1/3 less than he paid for them from NCBR. Their tactic appears to be a total lack of communication hoping you will get discouraged, go away and not press the issue. Do not spend your life savings with this company. Do your research, there are much better deals out there if you want to invest your money. This appears to just be one more scammer preying on the trust of the older generation.
This review was written on June 17, 2024. The only timely communication I have ever received from NCBR was after I put up this review. They called within minutes begging me to take it down and promised they would get serious about finding buyers for these coins. Here we are 9 months later and their effort has been abysmal. Yes, they sold a couple items to appease me. Then they went right back to making excuses and ignoring calls/emails. Again, do your research. You can find precious coins for MUCH less with MUCH better customer service elsewhere.
12 mars 2025
Avis spontané
Réponse de Nationwide Coin & Bullion Reserve
Mr. Jensen requested Nationwide Coins (NCBR) to attempt to sell some of his coin collection. NCBR facilitated the sale of $28,935.00 worth of Certified Gold and Platinum coins since original request to liquidate, and has been actively working to help this customer liquidate more of their certified coins. These liquidations can take time and that was communicated to customer. Since that date the buying and selling team has attempted to sell the specified coins provided by Mr. Jensen. Due to economic conditions which include financial chaos in the economy, competition from Crypto/Bitcoin, Middle East War, Ukraine/Russia War, tariffs and change of Presidential administration, it has been more difficult to facilitate sales of the customer listed coins.
Nationwide Coins provides the service of facilitating the sale within customer data base at no charge. Some customers feel this takes too long and does not fit customer personal timeline although coins were purchased over months and sometimes years.
As far as any “coin dealers” legitimate appraisals of the coins, we have seen these “Shark Tank” type bids as being for gold weight only (telling customers that is the value without including mint condition, collectability, rarity, and being part of former U. S. Mint Master Designer and Engraver Don Everhart’s Signature Series Collection).
NCBR is more than willing to continue to facilitate the sales of this customer’s certified coins in light of what today’s market can bear.
Please contact Compliance department.
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