The products are outstanding quality and the service was incredibly fast. I honestly don't think you can beat them on price. Highly recommended!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Genuinely, am always sceptical reading reviews so thought I’d ad my two cents incase it can help anyone decide. 5 stars chaps. Ordered for the first time on Monday afternoon, super lemon h... Voir plus
I have been using Natural Strains for my CBD needs for a while now, and they are hands down the best in the UK. Their products are high quality, legal, and effective, but what really sets them apart... Voir plus
L'entreprise a répondu
This is the best CBD product I have tried so far and I have tried a lot! The oil is good just before bed. I end up having the best nights sleep and it’s now a ritual for me to have it on my bedside ta... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Natural Strains is a UK based premium wellness brand creating refined, hemp derived CBD products and supplements for focus, recovery and everyday performance. Our oils, gummies and performance blends are lab tested, produced to UK regulatory standards, and made using carefully selected ingredients. We take a considered approach to every detail from formulation and consistency to responsible sourcing and thoughtfully chosen, recyclable packaging. Designed for modern routines, Natural Strains offers calm, dependable products that support balance without excess or exaggeration.
Coordonnées de contact
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant product, best prices
The products are outstanding quality and the service was incredibly fast. I honestly don't think you can beat them on price. Highly recommended!
1 juillet 2026
Best CPD product I have tried!
This is the best CBD product I have tried so far and I have tried a lot! The oil is good just before bed. I end up having the best nights sleep and it’s now a ritual for me to have it on my bedside table and take it just before bed. The gummies taste amazing and are good for day to day if I’m feeling overwhelmed by work or just day to day life. Definitely recommend! Love this product and will be buying this product for the foreseeable future
18 juin 2026
Avis spontané
Great product and taste great
Great product, have tried so many and these are one of the best.
Plus they taste great!
I’ve used both the oil and the gummies and safe to say I would recommend to friends and family.
16 juin 2026
Avis spontané
Top Quality!
I have used many different companies for my CBD needs and this company is by far the best. The service, delivery times but most importantly the quality of the product is BY FAR the best!! The creatine they sell is also top, top quality. Highly recommend!
12 mai 2026
Great Company
Slight issue initially, as my order ended up lost, but was remedied a while later and received extra product as apology. Haven't used gummies enough to say if they definitely "work" but they taste great!
20 avril 2026
Avis spontané
I have recently made a purchase and…
I have recently made a purchase and unfortunately my order was damaged. When I contacted customer service they were quick and even threw in a replacement plus a free bag! They were amazing and the product is very effective!
23 mars 2026
Réponse de Natural Strains
Hi Abigail
Thank you so much for your review we really appreciate you taking the time to share your experience.
We’re sorry again that your order was damaged, in transit but we’re glad we could resolve it quickly for you. It’s great to hear you’re happy with the product as well that means a lot to us.
If you ever need anything in future, we’re always here to help.
Thanks again for your support,
Natural Strains
Yet again a very swift delivery of my…
Yet again a very swift delivery of my order which arrived very quickly and well.
The gummies taste amazing! and the packaging is amazing!
I would highly recommend Natural Strains
16 mars 2026
Once again excellent service and a…
Once again excellent service and a great product. My sleep and mood have greatly improved. Would highly recommend this company
16 mars 2026
Réponse de Natural Strains
Hi will
Thank you so much for your kind words we really appreciate your continued support.
We’re so glad to hear you’re enjoying both the product and the service. It’s great to know it’s become a positive part of your routine.
Thanks again for the recommendation, it means a lot to us.
Natural Strains
Overpriced and terrible customer service
Overpriced product and terrible customer service! When sending enquiries the responses were rude and unprofessional. Absolutely do not recommend!!
18 mars 2026
Avis spontané
Réponse de Natural Strains
Hi Nikki,
We’ve now been able to identify your details and would like to clarify the situation publicly.
You were not a customer of Natural Strains, and no order was ever placed. This interaction was part of a collaboration request through Social Cat, where a product (approx. £100.00 value) was sent in good faith based on the initial agreement.
At no point prior to shipping was any payment or fee discussed. It was only after the product had been received that a £250 fee was introduced. After reviewing your engagement rate (0.17%), we made the decision not to proceed with the collaboration, which was communicated clearly and professionally. We also confirmed there was no need to return the product.
Given this, your Trustpilot review does not reflect a genuine customer experience. We are now raising this with both Social Cat and Trustpilot, along with the full conversation and evidence.
We are committed to transparency and fair dealings, and we take misleading reviews seriously.
Natural Strains Team
Réponse de Natural Strains
Thank you so much for your review 🌿
We’re so pleased to hear you’ve experienced a lovely, restful deep sleep especially after such a long time. That’s exactly what we hope our products can support.
Wishing you many more restful nights ahead.
Natural Strains Team
Taste great
Delivery was great. Ordered 45mg peach CBD gummies, taste great and really helping me relax and sleep.
11 février 2026
Réponse de Natural Strains
Thank you so much for your review
We’re really pleased to hear your delivery went smoothly and that you’re enjoying the 45mg Peach Pause gummies. It’s great to know they’re helping you relax and sleep that’s exactly what they’re made for.
Thanks again for choosing Natural Strains
I received the incorrect item and was…
I received the incorrect item and was unfortunately unable to exchange it for the correct order.
27 janvier 2026
Avis spontané
Really easy to order my gummies and cbd…
Really easy to order my gummies and cbd oil, love the website ❤️everything was smooth and easy . Recieved my order very quickly and the packaging was excellent.
Very professional service.
Would highly recommend.
23 janvier 2026
Avis spontané
For some time now
For some time now, I've relied on Natural Strains for my CBD needs, and they truly are unmatched in the UK. Their offerings are premium, legal, and work wonders, but their genuine kindness is what truly distinguishes them. During the Christmas season, they exceeded expectations with my purchase, demonstrating a remarkable generosity and attentiveness that’s rare nowadays. My confidence in them is absolute, and I wouldn't consider any other option. Gratitude to a company that genuinely values its clientele! Much love to Natural Strains
9 janvier 2026
Avis spontané
Réponse de Natural Strains
Hi,
Thank you so much for taking the time to share such a thoughtful review it truly means a great deal to all of us at Natural Strains.
We’re incredibly grateful for your continued trust and support, and we’re really glad to hear that both our products and our approach have made a difference for you. Christmas is a time where a little extra care matters, so it’s wonderful to know that came through in your experience.
Your kind words about our team and values genuinely motivate us to keep raising the bar. Knowing you wouldn’t consider any other option is something we don’t take lightly.
Thank you again for the love it’s very much appreciated.
Warm regards,
NS
Exceptional company with genuine heart
I have been using Natural Strains for my CBD needs for a while now, and they are hands down the best in the UK. Their products are high quality, legal, and effective, but what really sets them apart is their kindness. Over the Christmas period, they went above and beyond with my order, showing a level of generosity and care you rarely see these days. I trust them implicitly and wouldn't go anywhere else. Thank you for being a company that actually cares about its customers! Big love Natural Strains 💚
20 décembre 2025
Réponse de Natural Strains
Hi Adam
Thank you so much for your kind words and continued support, It genuinely means a lot to our whole team to hear this.
We’re really glad to know you trust us for your CBD needs and that you felt the extra care we always try to put into every order—especially over the Christmas period. Supporting our customers properly and doing things the right way is incredibly important to us, so feedback like this truly makes it worthwhile.
Thank you again for choosing Naturalstrains and for taking the time to share your experience. Big love right back 💚
Kind regards,
NS
Wrong product and poor quality........
Ordered two different products and what arrived did not match the description of my order and was of very poor quality. And it's not the first time Would not recommend as there are other businesses offering quality products and focused on customer satisfaction every time
17 décembre 2025
Réponse de Natural Strains
Hi, Ashley
Thank you for taking the time to leave feedback. I’m sorry to hear that you’re unhappy with your experience.
I would like to clarify that this order was placed using an 80% promotional discount, which reduced the total value from £134.98 to £31.99, as shown on the order. These promotions are offered to allow customers to try products at a significantly reduced price, and the items supplied were the same products listed on the order.
If you believe you received the wrong item or have a genuine quality concern, we always encourage customers to contact our support team directly so we can investigate and resolve the issue properly. We take product quality and customer satisfaction seriously and are always happy to review concerns when they’re reported through the correct channels.
Please reach out to our customer service team with photos and details of the issue so we can assist further.
Kind regards,
NS
Hope you all had a good Christmas
Hope you all had a good Christmas? The pop's and trim was good as normal just had to sperate the sativa to the indica, the choco I've had before it seems it was on the other hashes setting so it was a bit over cooked thanks natural strains
16 décembre 2025
Unpleasant experience
I ordered black hemp hash and it was nothing. I used it with tobacco but it was nothing. No feeling and flavor.
Will not ever buy from them again.
4 décembre 2025
Réponse de Natural Strains
Hi khalid,
Thank you for taking the time to leave a review we’re genuinely sorry to hear that your experience didn’t meet expectations.
Hemp hash products can vary significantly in aroma, texture and perceived effects depending on individual tolerance, usage method and expectations, particularly when compared with traditional products. Our products are compliant hemp derived items and do not contain intoxicating levels of THC.
That said, we always want customers to feel confident in what they receive. If you’d be open to it, we’d really appreciate the opportunity to understand more about your order and see whether we can help or clarify anything further.
Please feel free to contact our customer support team directly at care@naturalstrains.co.uk with your order details so we can look into this for you.
Kind regards,
Natural Strains Support Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.