Excellent delivery from two lovely, polite lads, Bilal and Tommy. Set up the Arundel table and benches efficiently and carefully. Neptune quality is second to none..beautiful products.
Établissement
Changer d'établissement16-18 Harborne Road, Edgbaston, B15 3AA Birmingham, West Midlands, GB
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Lisez les avis des autres
We always receive a genuine welcome at Neptune Edgbaston and offered a welcome drink. It is our favourite Neptune store which is set on three levels and is arranged like a beautiful home. The staff a... Voir plus
Came for our initial consultation with Michelle on 27/9/26. Store was excellent with very well laid out show rooms, which the website doesn’t do justice to. Store was immaculate with a much better ran... Voir plus
Thrilled with my new kitchen - it’s honestly a dream! Lucy was incredible throughout the whole design process and genuinely made me feel like she was invested in making sure everything was per... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Accessoires de meubles
- Décorateur d'intérieur
- Magasin de matériel de cuisine
- Magasin de meubles de salon
- Magasin de mobilier de jardin
À propos de Neptune - Edgbaston
Écrit par l'entreprise
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Coordonnées de contact
16-18 Harborne Road, Edgbaston, B15 3AA, Birmingham, West Midlands, Royaume-Uni
- 0121 437 4137
4,9
Excellent
172 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Neptune is an excellent place to order…
Neptune is an excellent place to order quality products, with exceptional customer service.
20 septembre 2021
Réponse de Neptune - Edgbaston
Thank you for taking the time to review our store, we look forward to seeing you again soon
Lovely atmosphere
Lovely atmosphere, lovely staff. A pleasure to browse and buy key pieces for the home.
20 septembre 2021
Réponse de Neptune - Edgbaston
We are so pleased you enjoyed your experience in store, we look forward to seeing you again soon
Excellent service
Excellent service. No discontent in any way. I recommend Neptune with confidence.
15 septembre 2021
Réponse de Neptune - Edgbaston
Thankyou for taking the time to review our store, we look forward to seeing you again soon
First visit to one of your stores was…Mind Blowing
First visit to one of your stores was fantastic! After shopping around for years trying to piece together the look that we were trying to create, we finally found Neptune. The atmosphere created in your stores “homes” inspired us to re-evaluate what direction we are now taking. The simplicity of the design and the colour palette combined with the Quality and Affordability was something that I didn’t expect to see. We have matched our colour scheme after using your paint samples and are now ready to order our new furniture. This is just step one! Stuart
31 août 2021
Réponse de Neptune - Edgbaston
Thank you for your lovely review, we are so pleased you loved the store. If you need any help please don’t hesitate to call us here at Edgabston
We had very good customer service
We had very good customer service when we visited the store, were kept up to date on delivery dates but also our request for delivery to fit in with other stuff we had going on was accommodated. The delivery was efficient with the furniture erected in situ. All staff we dealt with throughout were personable and a pleasure to deal with.
16 août 2021
Réponse de Neptune - Edgbaston
Thankyou for your lovely review, we hope to see you in store again soon
Great to be back
So pleased to visit Neptune’s lovely Edgbaston store after a long pandemic break. Particularly happy to see more colour being used, specifically the beautiful rust and apricot shades. Also liked the dark olive paint colour which will definitely appear in my lounge in due course. Sales staff always helpful but don’t fuss, which I appreciate.
14 juillet 2021
Réponse de Neptune - Edgbaston
Hi Gillian, that is so lovely to hear - thank you! The Olive is such a beautiful colour! You'll have to pop in and show us pictures of the finished result! Hope to see you again soon.
Beautiful and Quality
Beautiful, stunning products, first class service. My go to store, only problem I want everything
9 juillet 2021
Réponse de Neptune - Edgbaston
Thankyou so much for taking the time to review our store ,we look forward to seeing you again very soon
The quality and style of the products…
The quality and style of the products purchased from Neptune I highly rate and recommend.
The customer service is excellent making the experience of shopping with them enjoyable.
29 juin 2021
Réponse de Neptune - Edgbaston
Thankyou so much for your lovely feedback, we have enjoyed welcoming our customers back to store. We look forward to seeing you again soon
Réponse de Neptune - Edgbaston
Dear Elizabeth, thank you so much for visiting our store and enjoying your time with us! We are so happy to have been able to help and really look forward to welcoming you back next time! Best wishes, Team at Neptune Edgbaston.
Absolutely beautiful furniture and…
Absolutely beautiful furniture and great, friendly staff. Highly recommended.
6 juin 2021
Réponse de Neptune - Edgbaston
Hi John, thank you so much! We're so pleased you have had a great time. Hopefully we'll see you again soon!
Réponse de Neptune - Edgbaston
Hi Susan,
thanks for the wonderful review, glad we could help!
Great Experience
Managed to see the product I wanted and got assistance from one of the staff which was very helpful. Lovely shop to browse and will return.
10 mai 2021
Réponse de Neptune - Edgbaston
Oh, thank you so much for such a kind review, Mrs Holland! We do hope we will be able to welcome you back soon!
It was well worth travelling 40 miles…
It was well worth travelling 40 miles to Edgbaston to visit your store. We were VERY impressed by the way everything was displayed and by the courteousness and helpfulness of all of your staff. We purchased everything we had come to see and are now waiting for the two Larson chests of drawers to be delivered early next month.
7 mai 2021
Réponse de Neptune - Edgbaston
Thankyou for taking the time to give your lovely feedback, we are very pleased to welcome our customers back in store
Great product and service
12 avril 2021
Réponse de Neptune - Edgbaston
Thank you for kindly taking the time to post a review, Sally. I am so happy to read you were happy with the product and service received and we cannot wait to welcome you back! Best wishes, Laura
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