Net Curtains Direct Avis 

4 808
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order nets always come within delivery time stated, measurements options are perfect and easy to use. I've ordered over the years high end nets and cheap nets from here, and im always surprise... Voir plus

Noté 5 sur 5 étoiles

I had a problem of my own making with delivery. I contacted customer service and they were 5 star, really understanding and helpful. They resent the nets and they arrived next day. Nets are really g... Voir plus

Noté 5 sur 5 étoiles

When I needed new nets for my bedroom I looked at several websites but as my windows are not standard height I couldn't find what I wanted. Then I found that Net Curtains Direct website has lots of c... Voir plus

Noté 5 sur 5 étoiles

Glad I found this Company on line as struggled to find one locally. Website easy to use - package arrived promptly. Beautiful Sophie net curtains, delighted with quality and make-up. Would highly rec... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. aussi dans
  3. Fournisseur et fabricant de rideaux
  4. Magasin de garnitures de portes et fenêtres
  5. Magasin de rideaux

Écrit par l'entreprise

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(4 808)

68 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good value

Very nice nets very good value for your money should pick up phone call

20 novembre 2025
Logo de Net Curtains Direct

Réponse de Net Curtains Direct

Hello Jean,

Thank you very much for your lovely feedback — we’re delighted to hear you’re happy with the nets and found them great value for money.

We’re sorry we missed your phone call on this occasion. If you’d ever prefer to speak to one of our team, please don’t hesitate to contact us again and we’ll be more than happy to call you back at a convenient time.

Kind regards,
Net Curtains Direct Customer Support Team

Noté 5 sur 5 étoiles

Good quality

Easy to order. Good quality net curtains cut to size. Delivered in good time. Would recommend and use again.

20 novembre 2025
Noté 5 sur 5 étoiles

Excellent net curtains by far👍👍

I looked at alot of firms supplying net curtains Net curtains direct were the cheapest by far but the quality of the nets are brilliant 10/10
The fast and efficient was excellent 5 days in total from ordering to been delivered will highly recommend 👍👍👍

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely 💯 service

Absolutely 💯 service, so easy to order and the quality is 💯 of what I expected.
Will definitely be using them again .
Highly recommend 👌

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Just received my order from net curtains direct.
Such an easy process from start to finish.
Quality of the curtains are excellent,such a quick ,easy process.Will definitely use them again ,highly recommend this company.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great products

Can't recommend this company highly enough, and a return customer. Great range of net curtains, great quality, spot on custom sizing and good delivery time.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I have a very wide window with a drop that's not available in most stores so I searched the web and found these, well to say I'm pleased is an understatement, I managed to get the exact drop that I need and the width was perfect. They were delivered within 5 days so that was an added bonus. I will definitely recommend them to all my friends

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy customer

I was extremely happy with NetCurtains direct.
They have a great choice of fabrics and finishes etc. Communication prior to and during order process was efficient and helpful. The curtains arrived on time - carefully packaged and labelled which made it easy to sort and hang. The finished product is lovely - I am very happy.
I would recommend Net Curtains Direct without hesitation.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good customer service

After an initial mistake in the curtain sent to me the customer service responded very quickly and sent the correct order without any delay. Mistakes happen, but the reliability of a company rests on how easy it is to get them put right!

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and product

So impressed with both the quality of the product and prompt delivery. It is so lovely to see crisp white curtains hanging from my windows. Looking good from the outside and from the inside....actually had a few complements from my neighbours !

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I cannot thank the team enough for their excellent customer service - I ordered and paid for my voiles and had used a previous order not realising that I was in fact ordering way over size. They noted that the order did not make sense and contacted me. The agent Sim was so patient with me took time to run through the order a few times to ensure I was confident I had got it right. Thank you your service is unsurpassed.

15 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Really impressed with the quality and…

Really impressed with the quality and apparent attention to detail on receiving my net curtains today. Seem to have a real air of professionalism about them. Much better than I was expecting for the price too!!! And very fast delivery time! I definitely will be coming back if/when I need more nets!! Thank you very much!

16 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Good quality but took ages to arrive.

The website is great with a great selection of products. Ordering was easy and found exactly what i wanted. Lead times on website are completely wrong! the lead time for what i ordered was 14 days ...... my order actually took nearly 4 weeks to arrive! had i of known that it would be this long i would have ordered elsewhere. When i called to enquire about my order the first time after 2 weeks the lady was very rude and spoke to me really abruptly. The second time i called after 3 weeks the lady was great and couldn't have been nicer so i guess customer service is hit and miss. The actual product itself looks and feels like great quality and i am happy with it now it has arrived. Had to remove stars because of the points raised.

13 octobre 2025
Avis spontané
Logo de Net Curtains Direct

Réponse de Net Curtains Direct

Hello Sam,

Thank you for taking the time to share your feedback — we’re really pleased to hear that you love the quality of your product and found our range and website easy to use.

We’re very sorry, however, for the delay in receiving your order and for the inconsistent experience you had when contacting us. During particularly busy periods, our lead times can occasionally extend beyond what’s shown online, and we’re working hard to make these estimates more accurate.

Your comments about the customer service interactions have been noted and will be passed on to our team for review and training — that’s not the experience we want any customer to have.

We truly appreciate your patience and understanding, and we hope you’ll consider shopping with us again in future.

Wishing you all the best,

The Net Curtains Direct Customer Care Team

Noté 5 sur 5 étoiles

Quick, easy and great quality

Ordering was easy, and the nets arrived quickly, exactly as I'd ordered. They're great quality too, much thicker than the nets I had before. I'm very happy.

20 août 2025
Noté 5 sur 5 étoiles

The best experience ever

The new nets for 10 windows only cost £37.00 and are absolutely brilliant. They all fit beautifully and arrived within 3 days of ordering them. Superb value and great service. I cannot recommend them more highly

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered from this company twice

I ordered from this company twice. They have sewn grey labels in white net curtains in such a way that you have to undo the seams to remove them, if you simply cut the labels, it still leaves an ugly grey stub, which spoils the whole look of the curtain. So, when I placed my second order (because I needed the same type of curtain again), I asked them specifically not to sew any labels. They said ok and sew them regardless.

20 août 2025
Logo de Net Curtains Direct

Réponse de Net Curtains Direct

Hello Maria,

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience with the labels on your curtains. We completely understand how disappointing it must be when something as small as this affects the overall look of your order – especially after you specifically requested no labels the second time. Please accept our sincere apologies for this oversight.

We’ve taken note of your comments, and we’ll be in touch with you directly via email to find a suitable solution and put this right for you. Your satisfaction is very important to us, and we appreciate the chance to make it up to you.

Thank you again for your honest feedback – it really helps us improve.

Best regards,
The Net Curtains Direct Team

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