Net Curtains Direct Avis 

4 808
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order nets always come within delivery time stated, measurements options are perfect and easy to use. I've ordered over the years high end nets and cheap nets from here, and im always surprise... Voir plus

Noté 5 sur 5 étoiles

I had a problem of my own making with delivery. I contacted customer service and they were 5 star, really understanding and helpful. They resent the nets and they arrived next day. Nets are really g... Voir plus

Noté 5 sur 5 étoiles

When I needed new nets for my bedroom I looked at several websites but as my windows are not standard height I couldn't find what I wanted. Then I found that Net Curtains Direct website has lots of c... Voir plus

Noté 5 sur 5 étoiles

Glad I found this Company on line as struggled to find one locally. Website easy to use - package arrived promptly. Beautiful Sophie net curtains, delighted with quality and make-up. Would highly rec... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. aussi dans
  3. Fournisseur et fabricant de rideaux
  4. Magasin de garnitures de portes et fenêtres
  5. Magasin de rideaux

Écrit par l'entreprise

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(4 808)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant service

We ordered new nets for all our windows, so it was quite a big order. The net we chose was made to measure so each drop was slightly different. When they arrived they were well packaged with each net carefully labelled. Each net was finished beautifully and fitted perfectly. We are absolutely delighted. From ordering to getting the nets delivered was just about 2 weeks. Very efficient service. Special mention to Lauren whose name was on each curtain. Superb work, Would definitely use again and recommend to anyone

14 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you for a speedy service

Thank you for a speedy service. I ordered some voile curtains for a Victorian sash window, they came with the header tape (sorry don't know the name for where you thread through the curtain rod) and were hemmed. Good quality voile.
I would thoroughly recommend.

10 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Net Curtains Direct offers a decent…

Net Curtains Direct offers a decent range of net curtains with easy ordering and prompt delivery. I ordered the ZOE net curtain, which arrived earlier than expected. While the floral and trellis design with a zig-zag hemline is nice, there were a few minor issues, but their customer service was responsive and resolved it without hassle. Overall, an average experience with room for improvement.

31 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good service

The website was clear to understand and ordering straight forward. The curtains fit well and look great. No problems

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent all round

Excellent all round. Ordered twice. Ordering online was a breeze and the guide provided for ordering net curtains was clear and helpful. The net curtains were great quality and packaged well. I also received helpful updates on the processing of my order.

1 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely wonderful

Absolutely wonderful, I ordered which was a very easy process and within 2 days have been delivered in perfect condition and required measurements. I would definitely recommend them!!

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Quality and speedy delivery

We had a tiny room but the curtains were excellent quality and beautifully finished. Website made it easy to order. The speedy delivery was great and has made the room look so much better in time for Christmas.

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

POOR SERVICE

Recently ordered two net curtains, not cheap!
When they arrived there was only one curtain in package. Phoned them immediately to be told they would let me know after contacting their sewing room. Three days later I phoned again they still hadn’t spoken to sewing room. Another four days nothing from them no curtain.
I WOULD NOT RECOMMEND THIS COMPANY AND WILL NEVER USE AGAIN.

23 octobre 2024
Avis spontané
Logo de Net Curtains Direct

Réponse de Net Curtains Direct

Hello Lynda,

Thank you for your feedback and we are sorry to hear that a curtain was missing from your order. Please be assured that despite our Made to Measure orders being made and packed by real people (who do occasionally make mistakes) having a curtain missing from an order is highly unusual so we do apologise for this.

Where the curtains you ordered were completely custom made, this does mean that a dispatching a replacement isn't instant.
We note that we received notification of your on a Friday regarding the missing curtain and we had an update from the workroom confirming the remake on the Monday (the next working day).
The workroom had the missing curtain custom made for you. This then underwent it's final checks and was dispatched to you within 6 working days and sent using a Royal Mail First Class service to ensure this reached you as quickly as possible.

From looking at the tracking, this order was then delivered by Royal Mail for you the following day.

Once again, we do apologise for one of your curtains being missing from your order.

Kind Regards
The NCD Team

Noté 1 sur 5 étoiles

The quality of the stitching for the…

The quality of the stitching for the price was terrible! I had planned to buy more but will find them elsewhere. So expensive for the quality of the stitching!

18 octobre 2024
Avis spontané
Logo de Net Curtains Direct

Réponse de Net Curtains Direct

Hello Robyn,
We're sorry to hear that you aren't happy with the stitching on your order. Can we please ask whether you have contacted us regarding this prior to leaving a review?

Unfortunately we cannot locate an order in your name.

So that we can verify that this was ordered through us and also enable us to help you with this issue please email us at hello@netcurtainsdirect.com with your order number and some images of the issue we'd be more than happy to look into this and assist you.

Kind Regards
The NCD Team

Noté 1 sur 5 étoiles

waste of money

i bought some net curtain rods, stick on net curtain hooks and supports, i put them up today and
the hooks fell off within hours of them being put up.
don't buy them they are a complete waste of money

2 novembre 2024
Avis spontané
Logo de Net Curtains Direct

Réponse de Net Curtains Direct

Hello Derek,

Thank you for your feedback. We're sorry to hear that the sticky hooks didn't work for you. This is very unusual to hear. Can I please ask whether you contacted us regarding this prior to leaving a review?

To enable us to better assist with this issue, can we please ask you to provide us with your order number?
Can we please also ask whether the area was thoroughly cleaned before applying the sticky hooks?
We also recommend (both on the product page and on the leaflet in with your order) that the hooks be left up for 24 hours before using. Was this done?
Lastly, can we please ask about the curtains being hung? We advise that the Net Curtain Rods are suitable for lightweight nets and voiles. If the curtain being hung is long in the drop, particularly wide or heavier than a standard net or voile this would also impact the efficiency of the hooks.

If you'd like to email us with the above details we'd be happy to see if we can assist further with this for you.

Kind Regards

The NCD Team

Noté 5 sur 5 étoiles

Excellent product

Informed throughout of receipt and despatch and delivery times. When I contacted them regarding postal charges they were most helpful. The curtains when they arrived were well packed and fantastic so very happy would highly recommend to others.

20 septembre 2024

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