New Build Inspections Limited Avis 

I contacted New Build Inspections Limited after seeing them on a social media site which came up on my NewsFeed. I liked the group page and for a while watched posts on the group with pictures etc.
I had a survey done 3 months after I moved into my New Build (Aug 2017) by another survey company in December 2017 but then contacted New Build Inspections Limited earlier this year (January 2019).
Martyn was my inspector and he was very knowledgable. He came in and sat with me for a while and listened, taking note of some of my issues. Then, I left him to do what he does... Once all done, I got my report in a couple of days and as thought I was not gonna be happy (The report was great and very detailed and guess what there are more snags). I have yet to send the report to my home builder but due to some family circumstances (and me just partly feeling to just give up) I am only just getting round to things. I wish I had contacted New Build Inspections Limited before if I had known about them. Great service, very friendly and as the nice lady on the phone said, they are here to help even after the inspection / report which is reasuring. Contact these guys and get your home sorted asap. before you move in or straight after you move in. The longer you leave it, it just gets depressing and much harder. Good luck.

A great service provided, I had thought about doing this myself but after reading the detailed report so glad I didn’t. Excellent.

We moved in a February and whilst we'd found a great home with a sales team who on the face of it seemed trust worthy enough, we still thought it was important to get the report done, if only to give us confidence in our new house. These guys were great and really took the time to explain the whole process to us. When the report came through it didn't highlight any particularly bad problems but gave us confidence and information to go back to the developer with things we wanted putting right. If we didn't have this report we'd still be uncovering snags for years to come. Definitely worth the money

I instructed New Build Inspections to conduct a snagging survey on my behalf. I came across New Build Inspections on the HOA website, Home owners association and felt that this recommendation warrented a visit to their website. New Build Inspections have featured on programmes such as Watchdog by helping TV legends such as Dominic Littlewood battle rouge traders. With this information in mind I decided to proceed with a snagging survey, which previously I was concerned would be a waste of money. Afterall, what could they point out that i couldnt possibly notice myself? After being told by several people, including the estate agent to save my money and do the survey myself, i was reluctant to proceed. I then came to the sensible realisation that £380 would be money well spent if any serious defects were identified at this early stage and I am no expert in what the appropriate standards are or how things should be done properly. The survey was reasonably priced compared to some other companies and they were able to book it in for the following week. I receieved my survey report the next evening which i thought was a brilliant turn around. The report helped me to identify the overall condition of the property and the standard of house i was buying. The most valuable thing that i found was being able to ask Martyn questions about how things should be done and what we need to do to sort things. I was also given information on warranties and processes and this helped us to make a sensible decision on the possible implications of our purchase. I would thoroughly recommend NBI to anyone looking at buying a new build property.

If you have purchased a new build home this service is a must. As a new build homeowner, we and our neighbours were fed up with the constant snagging issues on our new Build Homes. Before the 2 year warranty expired we had this inspection, which consolidated all issues into one comprehensive report which they sent to the Builder, snagging points we would never had picked up on, we had the whole downstairs amtico floor replaced , one of the points picked up...….They provided support and guidance in dealing with the Builder and NHBC is required after they produce the report.

A very reasonable cost and a service that could save you thousand's in the long term with your new home. Over 12 of our neighbours have now used NBI and all very satisfied.

Professional , friendly and supportive, highly recommended.

Would definitely recommend this company to anyone looking to buy a new build property. They undertook a very detailed inspection of the property and provided a professional report within a few days. Spotted items that I would never have even known to look for. Also, very polite staff in their office whenever I made contact by phone.

Amazing.
A wonderful, helpful small business, who all take the time to treat your concerns with respect, thought and care. Fabulous value for money: from a four/five hour visit, followed by continued support.

Well worth every penny.

Thank you New Build Inspections for helping me to see the light at the end of the tunnel, during a very dark, frustrating and lonely time.

Let’s start by saying what a great service from NB Inspection and especially to Ryan. Thanks to him, I finally have peace of mind and my snagging list has been attended to at a fast pace. Ryan was very knowledgeable, arrived on time and discussed what we will be doing throughout the inspection and also any other issues I have with the developer (i.e. Extras paid for) he will make sure I get this done.

I did my snag before I moved in and stuff I thought were not relevant, Ryan explained to me the importance of it and the developer had 2 years to address every issue I have before the NHBC take over. Overall am very satisfied with the job Ryan did. Bit embarrassed to mention the number of issue my home has but am getting results now and the developers have since apologised to me for the mess they caused.

I recommend anyone purchasing a new build to have a report completed for their property and highly recommend using NBI.

After having a traumatic completion on a newbuild i rang Rachel at NBI 2 days before my 7 day snag list was required. Incredibly helpful and understanding and even managed to get me an appointment for that afternoon with Martyn. Martyn was incredible, sat us down talked us through the process and what to expect from the report. Incredibly knowledgeable and was with us for about 3 hours. Usually the reports would take 2 days to be generated, but as NBI knew i was in a bind, they managed to churn out the full report within a day and even revised it twice so that i was able to submit it to the developer in the allotted time.
My issues with developer are still ongoing but Rachel/Martyn and the team are still helping out.
Have and will continue to recommend to any and everyone who is purchasing a new build.

Today i had a visit from Ryan at New Build Inspections to start the initial report. The impression I've got from this company up to now is excellent, I'm so glad i chose them, the Inspector Ryan was very knowledgeable and knew what he was doing....very proffesional & a nice chap. I've been in the house 5 days and all the snags I found, he noticed them too and of course many many more. Very pleased with what I saw and going forward it gives me peace of mind that I have this company on my side during the time it takes in getting my home snags put right. Highly recommended.

Would highly recommend New Build Inspections. Ryan (our inspector)attended our apartment and found things we would have never thought would have been a snag.
Ryan was extremely thorough, he also took note of a list we had compiled ourselves and added these into our report for us. He explained the process very in depth to us and we have also had contact following on from the builders receiving the report so the aftercare I cannot fault neither.
When you spend a lot on your property and expect a high standard I definitely 100% recommend you use this company to have an inspection and ensure your getting your perfect property.

We moved in to our new home 3 weeks ago , our builder would not allow us access to see the property at all prior to handing over the money at completion. We found this a bit strange , why would they stop us from viewing the property? , they made excuses like Health and safety and how it wasn't finished , but yet it had the CML issued.

Since moving in we have found many snags , much more than we expected and we called in NBI

The inspector James has been great, really knew his stuff , and what to say to builder when they came round after the first week

We were ready for them, list in hand , all fired up for battle

As it happened the stand in chap for the site manager went through the list and thought it was fair and whilst they have not finished yet, we are getting a daily visit from various odd bods

I don't recommend this company , paid £380 for a snagging report, they missed a crack in the shower tray , I'm sure they are paid to pick things like this up,when I asked for some of our money to be refunded I was sent an aggressive email saying I was jumping on the claims bandwagon ? really ? they were paid to do a job that wasn't done very well , I should of been compensated , wished I hadn't bothered it would of saved me a lot of money and hassle .

James from NBI carried out a re-inspection of our home. He provided some really helpful advice about how to deal with our builder and the report he produced was thorough and well written. He provided real clarity around some issues we were uncertain about. I now feel prepared to take things forward with our builder and it is good to know that the package purchased includes 2 years' customer support. I recommend anyone purchasing a new build to have a report completed for their property and highly recommend using NBI.

Great customer service, helpful team in office and on site. Friendly and accurate .

Martyn and his team were poilte and very through. Helped sort out a number of issues with the builders couldn’t have asked for better !

Excellent Advice and support throughout the overall process of snagging the new build we are purchasing. A safe pair of hands. To have this level of help is a relief twhen you are spending so much money. The service is very fast from booking to reporting of the snagging list.

Martin provided excellent advice. It’s is clear that Martin has a wealth of experience in the building business, the advice is detailed and extremely helpful to ensure we take over the house in the best condition for us.

We are extremely happy with the service provided by New Build Inspections. Worth every penny!!!

All the people from NBI have been quick and responsive and helpful in all of their comms with me in the past month - from Lorraine and Rachel who dealt with the initial enquiry and report to Ryan who carried the inspection out. Ryan was thorough as far as I can tell and picked up things 2 weeks after I got my keys that I hadn't in my initial walk round - it was the small things that were picked up on that I think make the difference (another review says there is perhaps too much of this but I would be inclined to say I would rather everything be on the report). The write up of the report was speedy and the selling agent on behalf of the developer replied to me saying it was a good quality report, one of the better ones he had seen in his decade plus of selling new builds in Scotland. Some of the snags have been remedied whilst I am awaiting others to be sorted - but I would recommend NBI and if I buy a new build again then I'm sure I'll use them.

We engaged New Build Inspections to carry out a full survey of our one off new build home. We found them to be extremely thorough, helpful and clear in their findings. Their report was very comprehensive and we feel confident that with their on going assistant and support we will achieve a satisfactory outcome with our builder. They have years of knowledge and expertise in house building, know all the tips & tricks and have a wealth of third party specialist support to call upon.
We can highly recommend New Build Inspections.

We had a inspection/report done on our new build approximately 3.5 years ago by New Build Inspections (Brickkickers).

The reason we opted to have it done was to have a professional person to check/nspect the property to highlight the non-compliant works/finishes and to take the stress out of looking for faults within the first 2 years.

Initially we were pleased with the report and the non-compliant work that had been picked up during the inspection. However, during the remaining 2 years a lot of other issues (some major) became evident that had been missed/overlooked during the inspection??

Examples of the missed/overlooked non-compliant works include roof tiles not set out correctly, dry verges not fitted correctly and lifted in places, missing stepped cavity trays over bay windows (no weep holes evident), mortar soft/eroding away in places, DPC less than 150mm from ground level, window reveals out of square by more than 5mm, under-floor vent grills all fitted upside down, bay windows not built correctly so grp roof/soffit did not fit correctly,, guttering cut too short in places, mastic seals missing under door thresholds.

In the small print it does say that they don't guarantee to report on every snag but we're disappointed they missed the major ones!!