Next Generation Home Improvements Avis 

The work was carried out in a professional manner and the installation of our fence was completed early

We had our old concrete & clacky slab front drive replaced with a Resin drive & it looks absolutely fantastic. The comparrison is unbelievable. Neighbours & passing people have commented & it has all been positive. The ground work crew were great & worked through some of the hottest days this year! The resin laying team were just as good & completed the transformation. After two weeks it looks as good as the day it was competed & the rain we have had has all drained away. Early days & we are well pleased with our new drive, the teams that that worked on it & the admin staff that kept us informed from quote to completion.

Started great then went downhill rapidly. Sold the project of being all completed within 7-10 days after the preparation works when in fact in took 6 weeks.
On complettion of preparation work being carried out but digger left blocking the drive for 5 days. Garage door damaged by the mini-digger during the works, no one knocked on the door to say what happened, only found out as the security camera picked it up, then took about 5 weeks to finally mend it after I called numerous times.
Materials then delivered and left in the close for over a week and works delayed. Project manager non-existent and had to call to find out what was happening.
Only positive, the works were good and did a nice job but everything else absolutely shocking !!

From start to finish, the initial contact, the representative, office staff and installers were extremely friendly, professional and knowledgeable. They understood what I wanted and completed within the narrow time frame that I had available. I purchased an electric garage door and the quality is even better than I expected. The fitters were great and they did a fantastic job, having to deal with some structural issues. Extremely happy with the entire experience and wouldn't hesitate to have New Generation deal with any future work on my property within their portfolio.

Good quality product fitted professionally. I had aluminium gate and a fence panel fitted. Old gates dismantled and removed with all rubbish. The sales rep was very pleasant and was very thorough showing us samples and helpful with design. Could possibly have found a cheaper product but I feel we have purchased quality products that will last for many years to come

The entire process from sale to final installation was very smooth, with good communication throughout. The installers for both phases of the work were very efficient, very polite and both teams completed their work in less time than I expected.

The completed result looks good and hopefully will last for many years.

I have rated them as four stars rather than five, not because of the product or the workmanship, but for the following:

Nearly four weeks after completion we still have traffic cones dumped at the side of the drive that have never been collected.

The 5-year guarantee becomes invalid if the aftercare guide isn't followed. Unfortunately, there is no aftercare guide!

Good job from start to finish.
From sales, to groundwork, to completion.
The whole team were professional and helpful.
We are very pleased with our drive.
Thank you
Roz and Steve Rowley.

The work done was great all the way through from explaining what was being done. The workmen were very polite.

Date of installation was fitted in at our convenience as we were coming and going. All done in one day with no problems. Installer told us exactly what he was doing as the work progressed. Finished product looks great. Very pleased with the work. Looks exactly as James said it would when he gave us the quote.

Overall we had a good experience, the driveway work was done really well, within timeframe and we have zero complaints.
We would definitely use them again for future work!

We are really pleased with our new drive. The workers were excellent, very polite and always cleaned up afterwards. Would definitely recommend Next Generation Home Improvements to anyone who needs a resin driveway.

From start to finish you’re very professional company Mark was the first person we met who was very professional asked the right questions gave the right answers then the ground crew came and did a very professional job while we waited 10 days for the base to go off the resin guys were fantastic and an immaculate job then we decided to have turf artificial. These guys are fantastic as well. Nothing was too much trouble. Will recommend next generation in the future. My daughter has already signed up with them.

Good timekeeping, came when agreed, all mess was cleared away. Agreeable in that they helped clear the patio for me of items too big to lift. Thorough preparation so that the end result was perfect.

The whole process was simple from start to finish and communication was excellent throughout. We knew what to expect and when and were kept very well informed by everyone. The teams who worked on our drive were very skilled as well as being friendly and helpful. We are delighted with the finished result and would definitely have Next Generation back again for future improvements.

From booking to completion they did a fantastic job, they cleaned up after each section was completed and considered our neighbours.
The finished driveway looks amazing

My drive
All the lads that came to work on my drive were courteous and helpful. They explained the process as I watched them work. They did a brilliant job. I am delighted with the finished item. I would recommend Next Generation to anyone.

The boys where all great. Very plesent very hard working, nothing is to much trouble, very clean workers, turned up on time, and didn't leave till thd job was finished, I would definitely recommend next generation.

Great product. No hard sell. Very clean and efficient installation by friendly workmen

We had our resin driveway done by Next Generation a few weeks ago and love the results. The company have been great from start to finish, they kept us well informed of the process and have been nothing short of fantastic!

From the initial meeting with Luke, right through, the whole process of digging out my old drive, base course and tarmac laying to the final resin being laid, I cannot praise this company enough. All of the staff were absolutely brilliant, hard working, competent and so friendly. And the finished product of my resin drive is amazing - well done and a huge pat on the back to the guys & girls at Next Generation. People who pass my bungalow stop and say “wow that looks amazing” a very big “THANK YOU” again for a great job and excellent experience.