Online purchasing is becoming more complicated/frustrating. I can place a product in the cart and system shows me to check out but does not offer “continue shopping “ option. I usually purchase more t... Voir plus
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Lisez les avis des autres
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Voir plus
L'entreprise a répondu
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Voir plus
L'entreprise a répondu
Always have loved the quick response from NHC. Last time I ordered I was directed to another site, Professional Supplements or something like that. I did not like being fooled into ordering from ano... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Natural Healthy Concepts
Écrit par l'entreprise
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Coordonnées de contact
Etats-Unis
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Bien
490 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Failed delivery
The latest delivery was announced but not received. I requested a refund or an explanation from your delivery service. No response in the last couple of weeks. I may not purchase from NHC again.
7 août 2026
Réponse de Natural Healthy Concepts
We’re very sorry to hear that your delivery never arrived and that you haven’t received a response after reaching out for help. We’d like the opportunity to look into this and make things right and will reach out to you directly.
Was very pleased with my orders from…
Was very pleased with my orders from NHC! Will definitely be ordering again soon!
Debra
10 juillet 2026
Réponse de Natural Healthy Concepts
Thank you so much for the 5-star review, Debra! We're so glad this reflects your experience with us. Thanks again for choosing NHC — we look forward to serving you again soon!
I used to get rewards that would accumulate if I did not use them. Now there is a short time limit. Also you had programs of tiers. The more my purchase total the higher the discount. Not any more.
I used to get rewards that would build up if I did not use them. The more I had the bigger my discount. That is no longer.
Also ALL shipping used to be free. Now free shipping requires purchasing $35 worth of products.
The prices keep rising when they used to be competitive with other companies. Tactics like 20% off a product that the price went up almost 20%. That is not savings, it is closer to the old price.
10 août 2026
Réponse de Natural Healthy Concepts
Thank you for sharing such candid feedback. We understand that changes to rewards, shipping, and pricing can significantly affect the overall value of shopping with NHC. We especially appreciate you explaining what made the previous experience feel worthwhile, as that kind of perspective is helpful to our team. We’ll be sure to pass your feedback along as we continue evaluating the customer experience.
Complete Satisfaction
Anytime I place an order with NHC I always get the order in a timely manner. If I need to speak with customer service they are always friendly and helpful. I will be ordering from NHC again. I can't thank them enough for the products they sell.
10 août 2026
Réponse de Natural Healthy Concepts
Cheryl, thank you for taking the time to share this! So glad your order got to you quickly — that's exactly what we aim for. It's wonderful to know our team's help stood out to you. We appreciate you, and we'll see you on your next order!
Réponse de Natural Healthy Concepts
We really appreciate this, Robin — thank you! We're so glad this reflects your experience with us. Thank you for being part of the NHC family!
I have been buying product from you for…
I have been buying product from you for several year and always receive outstanding customer service...
5 août 2026
Réponse de Natural Healthy Concepts
Thanks for the kind words, Melissa! We'll be sure to pass this along to our customer service team — they'll love hearing it. Thank you for being such a longtime customer — it truly means a lot to us. We're grateful for your support and look forward to your next order!
Great prices with subscription flexibility
Straight forward service & reasonably priced with flexible subscription options. Thank you.
10 août 2026
Réponse de Natural Healthy Concepts
So happy to hear the reorder/subscription process is making things easier on your end. Thanks you, and welcome back anytime!
The products I ordered were available!
The products I ordered were available!
When is the 'NOW - MOOD SUPPORT' going to be available? I need some of that very badly!!!
8 juin 2026
Réponse de Natural Healthy Concepts
Mood Support by NOW Foods is currently on manufacturer backorder and unfortunately, we don’t have an exact restock date at this time. If you’d like, you can sign up for an in-stock notification directly on the product page, and we’ll let you know as soon as it becomes available again. Thank you for the great review and for your patience!
Shipping may be different than initially communicated.
Excellent product!
Shipping was frustrating as I kept getting notices, at least 3, that the arrival date was pushed back.
8 août 2026
Réponse de Natural Healthy Concepts
Thank you for the kind words about our products! We’re glad you’re happy with them, though we’re sorry the repeated shipping delays and updated arrival notices made your experience frustrating. We understand how disappointing it is to keep seeing the delivery date pushed back, and we appreciate your patience and feedback.
I expected to be notified before my…
I expected to be notified before my subscription was sent out. I needed to skip this month.
10 août 2026
Réponse de Natural Healthy Concepts
We’re sorry for the frustration! We do send a reminder email before each Subscribe & Save order is processed, so customers have an opportunity to review or skip an upcoming shipment. We understand that emails can sometimes be missed or not arrive as expected, and we’re sorry you didn’t have the opportunity to skip this month’s order. We appreciate your feedback and will continue working to make our subscription reminders as helpful and noticeable as possible.
NHC is the best!
I have been a customer of Natural Healthy Concepts for quite a long time and can't praise them enough. Very speedy service, excellent selection of products.
10 août 2026
Réponse de Natural Healthy Concepts
Thank you for the wonderful review! Fast, reliable shipping is something we take pride in, and we're glad it showed. We're glad you're finding everything you're looking for in our selection. Thank you for trusting us with your health and wellness needs!
Our shipment of vitamin b12 is always…
Our shipment of vitamin b12 is always right on time! Just before he needs it.
Thank you so much! Good product 👍
9 août 2026
Réponse de Natural Healthy Concepts
Thank you for the wonderful feedback! We love hearing that your orders arrive when you need them and that you’re happy with the product. We truly appreciate your continued trust in NHC!
Change automatic delivery dates
I like the ability to have automatic delivery, but it should be easier to make changes to the order when needed . 89,250
8 août 2026
Réponse de Natural Healthy Concepts
Thank you for sharing this! We’re glad you find automatic delivery convenient, and we understand how important it is to have flexibility when your needs change. We appreciate the feedback and will share it with our team as we look for ways to make managing recurring orders easier.
Easy to take
7 août 2026
Réponse de Natural Healthy Concepts
Thanks for sharing! We’re glad to hear you found it convenient to use. We appreciate you choosing NHC!
Réponse de Natural Healthy Concepts
Fast, reliable shipping is something we take pride in, and we're glad it showed. We're always working to keep the ordering experience simple, so this is great to hear.
That medicine came like it was old…
That medicine came like it was old (breaking into pcs.). Powdered.
15 juin 2026
Réponse de Natural Healthy Concepts
We’re sorry to hear your product arrived in this condition. We understand how concerning and disappointing it is to receive a product that appears damaged or has broken down into pieces and powder. We’d like to help make this right and will be reaching out to you directly.
You are terrible
You are terrible. I buy one bottle from you. You know put me on a subscription. Sending me 90 day supply twice a month I’m done. Please cancel all prescriptions before I sue you.
7 août 2026
Réponse de Natural Healthy Concepts
We’re sorry your most recent order caught you off guard, David. It appears your original order was set up with a 30-day recurring subscription. We understand how unexpected this may have been, and we’re glad to confirm that the subscription has since been canceled, so you will not receive any further shipments after this last order is delivered.
They have delivered on time for my…
They have delivered on time for my subscription and while I can not see major results I have the research to show that Hydrogenate water will be helpful.
7 août 2026
Réponse de Natural Healthy Concepts
Thank you for sharing your experience! We’re glad your subscription orders have been arriving reliably and on schedule. We appreciate your continued trust in NHC and your thoughtful feedback!
Your products are always top drawer in…
Your products are always top drawer in terms of their quality, and your turn around, though reliant on a shipping concern, always seems to be prompt.
20 juillet 2026
Réponse de Natural Healthy Concepts
Mark, thank you for taking the time to share this! We work hard to get orders out quickly, so it's great to hear yours arrived so fast. Quality is something we take seriously, so this feedback really means a lot. We're grateful for your support and look forward to your next order!
I called to apologize for my initil response to a helpful team mate,.Sometimes these prices aget tome.I ws in the wrong to be upset. laurine or somethisn like that was very nice.I
I called to apologize for my initial response to a helpful teammate. Sometimes these prices get to me. I was in the wrong to be upset. Laurine o(Spelling???) was very nice.I
10 août 2026
Réponse de Natural Healthy Concepts
Thank you for following up and for your kindness — we're glad we could help. We'll be sure to pass your thanks along to the teammate who assisted you. We appreciate you choosing NHC!
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