Nock Deighton Sales Avis 

Very poor service. I rang to see a property which in the description had a very short lease, at the time I made the appointment I specifically asked how they had come up with the price since the term on the lease was very small. The person who made the appointment said she would ask the valuer (Will) and come back to me. It was great I got to see the property the next day, however no answer or call regarding the valuation. I was up in Bridgnorth that afternoon so popped in the office to try and get an answer to my question. I had already done a search on Land registry and could see the freeholder and leaseholder were different. So, on arrival at the office, I asked what was for sale, was it just the leasehold or freehold as well? Still not able to get an answer, and no answer to my original question regarding the valuation. Again, same answer I’ll get Will to give you a call. At this point I asked if I could get a copy of the lease, since this is the legal document which say how a lease works, without this it’s impossible to make an offer on the property. Finally, the next week I got a call from Will, he said it was the freehold for sale, which I was surprised since the Freehold was held by someone different to the leasehold. Will also advised the freehold would supersede the leasehold so there would be not problem, this is not right and incorrect. The lease outlines the relationship between the freehold and leasehold. I asked Will if he could get me a copy of the lease, and after a dodge of the question he confirmed he had seen the lease and would get me a copy. Then I noticed the website had changed to say Freehold and Leasehold where in the sale. I was under the impression it was the duty of the estate agent to follow the code and check who owns the property prior to sale to protect all parties involved. A simple look at the freehold and leasehold would have highlighted a problem. I spoke with Will on the Friday and said please can he call me late next week with an update even if he didn’t have one. Come Thursday, still no call back, so I called, again the person said they would leave a message for Will to call. Nothing, late on Friday I called again…. Had to leave a message and its no Tuesday and still no call.
Seriously, no one had a clue what they were selling, leasehold, leasehold and freehold… plus no one knew that the freehold is held in a different name to the leasehold so a lot more difficult to sell unless you have agreement from both parties. No one had checked the ownership of the property as a simple check shows different owners. Last is the exceptional pour service no calls, back, no info… I can only say you have brought this review on yourself.
Would I trust Nock Deighton to sell my property? Not a chance.
For reference I saw the property on the 27th June, and its now the 16th July and sill no answer.

I've dealt with Nock Deighton for the last 8 years and they have always been very helpful and quick to deal with any faults. Viv Jones the lady who does the property inspections is the happy face of the staff I deal with gets work dealt with quickly and without fuss. She's very knowledgeable as are all the staff on the background and always great to deal with. Happy staff happy tennants

I recently reported a problem in my flat. This was sorted out quickly and I was kept informed through out by Lianne. I was very satisfied.

Our problem was dealt with extremely quickly by Tracey Jones - thank you!

As a novice landlord I have appreciated the support and efficiency of Nock Deighton during the time that I rented my property through them.
Calls were generally answered quickly and any queries sorted. Lianne in particular was very supportive.

Tracey Jones who delt with our tenancy was brilliant. if we ever had any concerns or questions we could always email her and she always got back to us quickly and any problems we had she dealt with them straight away. Such a lovely lady wo always made time for the tenants in the property's she looks after.

Jack & Faye :)

Tracey Jones and the Property Management Team provide a prompt, efficient and courteous service to both Landlords and Tenants alike.

Tracey is helping me sorting out every issue I have and she is really good. She reply quickly to every queries and always happy to help.

Have been with nock deigton for 3 years now and have only positive things to say.
The 6 monthly inspections with Sylvia Hames are always a pleasure...she is really polite and professional and very appreciative of improvements I've done in the flat..I don't ever have visitors here so it's nice to have someone appriciate my hard work.
Nock deigtons repairs service on their website is great...very easy to use and very quick response times.. from the time the reports made to the time the contractor comes out is super fast..I really can't fault them at all..
It is also very Reasonable rent...I would highly recommend this estate agent

I had a very positive experience working with the Nock Deighton Sales team. Their communication was excellent; they were highly responsive and readily available to answer any questions I had, both by phone and email. A special mention to Millie Hicks, who consistently provided prompt and helpful responses.

I have been working with Tracey Jones for several years now, she is an extremely professional and and efficient individual who understands what a client is, be it landlord or tenant and seeks the most beneficial solution for both parties.

I have total confidence in her skills which have produced several good solutions to a number of problems. A good listener who works in partnership and produces swift results.

Tracey is always so honest and helpful. Always phones us back when she's says she will. We know where we are with her. 😊

The support provide has been grate, quick and kind, Fully recommend her

Thank you Victoria for your help.
You did response very quick and i am so happy with your service.

Kudos to the Team of Noc Deighton
You guys are the best

Our property manager, Lianne, is an enormous help with all aspects of looking after our rental property.

She is efficient, engaging and quick to respond to both the tenants and any concerns raised by us.

This relationship with a particular member of staff is most helpful in making our experience with Nock Deighton successful.

I had great service and very helpful advice throughout selling and buying, I highly recommend using the staff at the Bridgnorth branch.

Tracey Jones delt with an issue I had with some raised slabs in our back garden. The raised slabs had resulted in my youngest son tripping and breaking 2 of his fingers.

Tracey responded quickly and had someone out within 24 hours of the initial report. Whilst the work man was here we realised that relaying the slabs on one side wasn't going to be possible. He explained my options and I said I'd be happy for him to contact Tracey and do whatever they thought would be best.
They both made they choice between them and I'm happy with the results.

I'd also like to leave a good review for the tradesman that came today. This is the 2nd time he's been at the property completing work. He's exreamly reliable, arrives within the time frame he offers and he completes his work to a high standard, leaving no mess or rubbish behind and always checks I'm 100% happy before he leaves.

I'll be happy to work with Tracey and this particular tradesman anytime in the future

Hannah Tolley was my estate agent for my purchase of my new (and first) property. Hannah was excellent throughout the entire process, always reliable, transparent and friendly, not to mention professional. Hannah would keep both me and my partner updated with any new information that came to light and put up with me calling all of the time to pass on information too. I would thoroughly recommend Nock Deighton, Kidderminster to anyone who requires such service. I’d like to thank Charlotte from the same branch as in Hannah’s absence, she showed the same level of professionalism and support with any issues. Thank you again to the Nock Deighton team in Kidderminster!

I used Nock Deighton to sell my first home, a completely new and daunting process that I felt apprehensive about. However, the team at Nock trivialised every step of the journey from valuation to sale completion through their immaculate and consistent customer service and broad knowledge of the industry.

I want to especially thank Olivia Morton for handling the majority of my sales process. She was very accommodating with my requests to view the property, meticulous and informative in providing updates from the buyers and solicitors, and her calm and friendly nature was extremely reassuring during the stressful moments of the process.

Olivia truly exemplifies the high standards that Nock Deighton holds themselves to and is a credit to the company.

Victoria Rashleigh makes the greatest effort to make sure her clients are looked after.
She will leave no stone unturned until she gets the right result for you.