Komp Avis 

Jeg har opplevd svært god kundestøtte via e-post og telefon. De lot meg bytte en enhet som hadde funksjonsfeil, uten noe om og men.

Min mor bor nok så alene på et aldershjem i Tyskland, mens jeg bor i Norge. Hun sier at det å snakke med meg/oss hver kveld gjennom Kompen er hennes daglige høydepunkt. Til folk som spør henne om hvor ofte hun ser sin sønn som jo bor langt unna, sier hun «hver dag»! Tidligere brukte hun en (enkel) mobiltelefon for å snakke sammen og ta imot bilder, men det ble etterhvert for komplisert. Selv om det hender at det oppstår noen tekniske feil, f.eks. når internettet hennes svikter, så er vi meget fornøyd med Komp!

Et fantastisk verktøy. Pappa bodde alene og dette var bare helt konge for oss.

Upålitelig og vanskelig , faller het ut , tar ikke inn bilder men bare tidspunkt og navn på avsender

We have been absolutely delighted with Komp. My mother has had a Komp screen in her room for 4 years now and 23 family members can follow news from all over the planet, as my mother sees it. It's as important for us as my Mum!
When it failed recently, the Noisolation staff were fabulous - helpful, courteous and highly motivated. I got a new Komp set up today - just 3 days after reporting the problem. We highly recommend this product and the company - so life-enhancing.

My mother has been using KOMP since 2020, the beginning of the pandemic. She lived alone and was deaf so found it difficult to hear on the phone, but could lip read using the screen. Invaluable! Obviously at that time she had few visitors. She really enjoyed seeing photos of her great grandchildren who of course were unable to visit. She watched the screen for ages! She was developing dementia and we were able to leave her messages on the screen.
She went into a care home last summer.
The KOMP has been less useful and not used so much since then but we have kept up the payments so that we would be able to use it if she became restricted to her room.

My stepdad and family members were lucky to take part in a 12-week trial of Komp - this was free via the local authority. The local authority was trialling a number of different devices that might be useful for older people living alone and for families/carers with relatives with dementia. The idea was that these devices would reduce isolation and also help carers/family see how their relatives were in themselves. My stepdad is a little hard of hearing, has some health issues but is sound in mind, is quite independent and has been living alone almost 3 years since Mum passed. This device allows us to make video calls - he can see us and he can hear this device so much better than his landline and his non-smart mobile phone. He likes that he can see who's calling. It also allows us to send pictures and messages. He enjoys seeing a range of his pictures with Mum from some years back, and more recent photos from family. The text feature is handy as we can send notes about appointments or events and about things he's looking to buy or arrange. Handy to also send him photos of options to purchase and where they can be found - saves him trekking round a lot of outlets. All of this has proved invaluable seeing he has no internet at home and does not want a tablet or smart phone. he has been so happy with the experience that we have bought a secondhand Komp and that is now set up to replace the trial one. Komp's customer service/help have been very quick to respond and very helpful regarding set up and use of the device and the app. And when there are issues caused by updates to Android or iOS, or outages with Komp, there are rapid updates available on the Komp website and app about what to do next - usually a simple fix. What would make this really ace would be if the elderly relative could make a call out. While full price for a Komp is pretty high it is a very easy device to operate and doesn't require your relative to be tech savvy and they don't need to have internet/broadband in their home as it will operate from the best 4G signal in the area - that needs a monthly subscription of £19.99 currently. Very happy indeed to recommend this device and company.

The KOMP screen caller is an absolute life saver if you have elderly parents living far away. So easy to use that my Mum with dementia understands it. It’s solved so many problems for us. The support team are also excellent. On the rare occasion I’ve needed help they’ve fixed the issue almost immediately. I would 100% recommend it.

This is a brilliant way of keeping in touch with your family and friends along with having a continuous slide show.
My father aged 96 found it invaluable .
We used it to speak to dad regularly using it like a zoom call . It was great seeing him physically on the screen .
In between times we loaded it with family photos for him to watch . It looped round and kept him entertained .
If you haven’t got one and you know someone who is lonely then i would consider getting one .

God opplevelse og bra app mot ensomhet og enslige eldre mennesker. Folk i hele familien bruker den, og de eldre som har den hjemme hos seg er veldig fornøyd!

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Liker det veldig godt men det er dårlig farge på bildene

I cannot contact you directly. When I phoned UK the call did not go through and when I phoned Norway an automated message in Norwegian appeared. I do not speak Norwegian.
My Komp service is not working and nothing I do works. My emails simply get replied by the same automated reply every time. It's hopeless!
I thought the problem was over and done with but now I never get through on Komp with a message that 'right now I cannot contact my family'. Also I have both a mobile phone and a tablet. My Komp on the tablet automatically changed to my wife's name and doesn't work either.

An extremely good product for visually impaired and those whose dexterity is deteriorating. Particularly during COVID lockdown but also subsequently provided an easy way to contact and remain up to date with elderly parents in the United Kingdom who have no immediate family in the vicinity and whose main family members live in The Netherlands. Proved to be an excellent reliable service which has only seen improvements since acquisition.

Det hender at brukere må slettes og gjenopprettes. Bortsett fra det er alt fint!

Jeg og flere familiemedlemmer blir kastet ut av Komp ofte!! Umulig og logge seg på igjen!
Det ender med at vi må bli invitert på nytt, gjentatte ganger og lage nye profiler!

Komp er rett og slett… GENIALT! Vår familie har fått en HELT ny hverdag med Komp! Så langt er VI SUPERFORNØYDE ALLE SAMMEN! Enkelt, genialt, morsom og SAMLENDE! KOMP ANBEFALES PÅ DET BESTE ❤️❤️❤️

Veldig enkel og trenger ingen betjening av oldemor/mormor/svigermor. I appen på mobilen til adm. /brukere, stilles tider den er på og i dvale. Kan ringe til komp m bilde tilsvarende som snap.
Harald

En mycket lätthanterlig app och allt som hör till.
Våran pappa hade ett så bra utbye av Kompen där vi kunde dela med oss vår vardag till honom som han inte kunde delta i annars.
Att kunna ringa och prata och samtidigt se den på andra sidan var ovärderligt.
Finns bara plus med denna 🤩