They kept increasing price for broadband, and many times did provide the service, so gave them 2 months notice of cancellation. The line was dissconected on 13 April. but they keep harassing me and b... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We had an update scheduled for the phantom system for which we were informed there could be downtime of up to 1 hour. The team at Northern Telecom arranged for us to use soft lines which ensured we di... Voir plus
L'entreprise a répondu
Mike was great during our installation, he arranged to come out, arrived on time and explained how he wanted to install our new system with the risk of Covid before he arrived on site. We felt comp... Voir plus
L'entreprise a répondu
Northern Telecom have been absolutely fantastic in managing all our telephone needs. Nothing is ever too much trouble—they consistently go above and beyond. Darren, in particular, is always happy to h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Amazing savings on business telecoms across the North of England. Savings on fixed lines, phone systems, broadband, IT services, SIP Trunks and more
Coordonnées de contact
Phoenix House, Elland Road, LS27 7TB, Leeds, Royaume-Uni
- 01138315555
- sales@northerntelecom.co.uk
- www.northerntelecom.co.uk
4,2
Bien
36 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thanks Dan Lomas and Rob for your…
Thanks Dan Lomas and Rob for your excellent customer service, you are a true asset to your company without a doubt.
Best regards from:
The Market House Inn Team
8 juillet 2026
Avis spontané
Terrible service
They kept increasing price for broadband, and many times did provide the service, so gave them 2 months notice of cancellation. The line was dissconected on 13 April. but they keep harassing me and blackmail, stating they are to send debt collection agency for the sums I dont owe. What a dreadfull experience.
1 juillet 2026
Avis spontané
Réponse de NorthernTelecom
Sorry to hear of your dissatisfaction. The narrative in your review in no way reflects the notes on your account or the email trail relating to the account. One of the team has reached out to you directly.
Great support
I've had a very positive experience with Northern Telecom. Dan Lomas is the person who is currently dealing with our account and he's been very helpful and supportive as well as being a friendly! His customer service is wonderful!
23 mars 2026
Avis spontané
Very Helpful
Jon was very helpful with our problems involving BT
Very knowledgeable about the industry also
Highly Recommended
3 septembre 2025
Avis spontané
Northern Telecom has been providing our…
Northern Telecom has been providing our telephony services for the past three years, and the experience has been excellent. Darren has always been incredibly helpful, responsive, and reliable whenever we’ve needed support. Highly recommended!
25 juillet 2025
Avis spontané
Prompt response and support always…
Prompt response and support always provided by Sadya our account manager.
23 juillet 2025
Avis spontané
Great Service
Very helpful and went through everything 3/4 times to ensure I new what I was signing up to.
Sadya was very polite and helpful
17 juillet 2025
Avis spontané
Great Service and Knowledge
Great service and understanding of what we required by Sadya. She talked through the options and provided guidance as to what was needed to fully cover our needs and requirements.
11 juin 2025
Avis spontané
Support was spot on and faultless in…
Support was spot on and faultless in helping - Thank Dave
1 juillet 2025
Avis spontané
Great service from Sadya at Northern Telecom
Great service at Northern Telecom. Sadya is always helpful and always sorts any issues we have. Sadya deserves a promotion for her great service!
27 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the fantastic review
Calls are always answered quickly which…
Calls are always answered quickly which in business is a priority.
The staff are very helpful and keen to help with any phone and broadband queries.
Darren is always there to assist when contacting
30 mai 2025
Avis spontané
Réponse de NorthernTelecom
Great to hear such positive feedback from one of our longest standing customers :)
Dealt with Northern for years always…
Dealt with Northern for years always good service
19 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks for the great review Ian - we love working with you guys
Recently ordered a new desk phone
Recently ordered a new desk phone - prompt efficient service.
11 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the positive review
Darren is a marvel
Darren is a marvel. Thank you very much. Amazing service, as always x
17 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the great review
Top experience. Great service.
It’s been a great experience with Northern Telecom especially with Saida who has been extremely helpful. 5/5
17 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thank's so much for the review - it's great to hear such positive feedback
Sadya
Sadya, thank you to you and Jon always offering a fantastic service and on hand to solve any issues when they occur.
10 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much - your business is always appreciated
Sadiya has been absolutely amazing with…
Sadiya has been absolutely amazing with arranging our installations for the past couple of years. Highly recommended.
3 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the fantastic feedback
Quick and easy setup
Quick and easy setup. Friendly & attentive account management from Sadya. Top Notch experience so far
30 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the feedback
Sadya ahmed she is very helpful
Sadya ahmed she is very helpful.
Best service provided by her.
28 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thank you so much for the positive feedback
very great experience excellent..
very great experience excellent communication with sadiyah always ontop of everything never had an issue been using for many years, always putting customer service number 1 highly recommend
28 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thank you so much for the feedback
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