Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... Voir plus

Noté 5 sur 5 étoiles

A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... Voir plus

Noté 5 sur 5 étoiles

OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de téléphonie mobile
  2. Magasin d'électronique

Écrit par l'entreprise

OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

273 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast and efficient

Fast and efficient, reliable and dependable good to work with. 5 star's 🌟

10 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

Stanley, thank you for the review! We are glad you had a great experience.

Noté 1 sur 5 étoiles

Seller Beware

I believe I fairly rated each of the 5 devices I sent to OCBuyBack. After receipt, all 5 devices were downgraded or declared to be damaged. I truly believe this was inaccurate and fraudulent in 4 of 5 cases. I received less than half of the price as was originally quoted.
I will never recommend this service to my friends and co-workers, in fact, I will warn them of this scam.

9 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

Hi Rob,

We are sorry you did not have a good experience. We only report on testing results and only reach out when a device isn't as described. Looking over the order details it looks like re-quotes were sent for several issues.

1. There was a Galaxy Note 8 that had a visible black LCD spot. Unfortunately we only take devices with LCD spots as "Damaged" because the value decreases with this issue and requires a new LCD screen.

2. There was a second Note 8 that was submitted in "Like New Condition" but it had a visible LCD screen burn in (ghost image). Unfortunately devices with visible LCD screen burn in do not count as like new condition. The correct condition for this device was "Fair Condition"

3. Next was an iPhone 6 Plus that was submitted as "Good Condition". Unfortunately this device had a cracked screen. A device with a cracked screen goes under the "Minor Damage" condition category.

4. There was an iPhone 6 that was submitted as "Minor Damage" due to a cracked screen. This device passed inspection and the minor damage price was paid out.

5. The final device submitted was an iPhone 5s. We received a 4s instead of a 5s. Unfortunately we do not purchase the iPhone 4s anymore.


We reached out to you via email in regards to these issues and spoke to you over the phone as well. We gave you the option to have the devices sent back to you at our cost but you went ahead and accepted the revised prices.

If you have any questions or concerns on our condition guidelines please reach out to us at support@ocbuyback.com.

Noté 5 sur 5 étoiles

The website was clear and concise

The website was clear and concise. Prepaid shipping label provided was great and communication was superb. Payment was fast. Highly recommend.

9 juillet 2020
Avis spontané
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Réponse de OCBuyBack

Thank you for the kind words!

Noté 5 sur 5 étoiles

Very clear communications and fast pay back.

Easy website to complete phone return. Very clear communications and expectations on process. Check arrived within 2 days of phone acceptance.

9 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

Thank you for your business Mark!

Noté 5 sur 5 étoiles

Very simple and straightforward…

Very simple and straightforward process. I got more than I anticipated. Would definitely recommend

9 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

Thank you for the recommendation.

Noté 5 sur 5 étoiles

Payment came faster then promised

Payment came faster then promised. Honest phone condition was accepted. Will use them again on next phone upgrade.

9 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

Thank you John!

Noté 5 sur 5 étoiles

OCBuyback is awesome

OCBuyback is awesome. Wonderful and fast service and customer support.

9 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

Thank you for the kind words!

Noté 5 sur 5 étoiles

I had a great experience with OCBuyBack

I had a great experience with OCBuyBack. I got a higher price than they quoted me, when my payment arrived. It was more than competitive compared to other offers and the transaction was fast and simple.

9 juillet 2020
Avis spontané
Logo de OCBuyBack

Réponse de OCBuyBack

We are glad you had a great experience. Thank you for the support!

Noté 5 sur 5 étoiles

honest

honest, fair price, received my payment quickly. Would definitely use them again.

2 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Very fair

Very fair, didn't haggle and gave me a great offer for my iPhone. I will never use any other service elsewhere for something like this. They're the best !

27 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Best service ever!

The service was fast and easy, and the pricing was very competitive, and the staff was really really nice. Thank you and would definitely do business with you guys again.

26 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service!

They responded promptly and bought our phones for more than the price they had originally quoted. I would use them again.

26 mai 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus