Ocean Estate Agents Avis 

5 613
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. A... Voir plus

Noté 5 sur 5 étoiles

I would like to say a massive thank you to Jemima in the Letting team. Every step of the way she has been brilliant, always keeping us updated and providing an exceptional service. We’ve not always ha... Voir plus

Noté 5 sur 5 étoiles

Really good experience overall. Jemima was great throughout and kept us updated at every stage. Communication was excellent and the whole process felt very straightforward. Easily one of the best lett... Voir plus

Noté 5 sur 5 étoiles

Fantastic experience with Ocean, from initial discussions to feedback on viewings and just general friendliness of all the staff. From the estate agents side, special thanks to Marco and Melissa.... Voir plus

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence de location d'appartements
  3. Agence de location de copropriétés
  4. Avocat spécialisé dans le domaine du transfert des propriétés
  5. Courtier en prêts hypothécaires
  6. Société de gestion immobilière

Écrit par l'entreprise

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(5 613)

729 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Team Ocean

Both Laura and Simon (and the wider team) were fantastic at Ocean from start to finish when buying my property. They were attentive and communicated throughout. Would highly recommend!

22 juin 2026
Noté 5 sur 5 étoiles

Excellent service and communications…

Excellent service and communications from Ocean throughout. From the initial listing and marketing, through the management of viewings, and the lengthy exchange/completion process that is unavoidable with all house sales, we were kept up to date with no issues. Ocean, and Debbie in particular, were helpful, attentive and lovely to deal with. Recommended.

19 juin 2026
Noté 5 sur 5 étoiles

Review up to SSTC Southville

Review up to SSTC-
We needed a quick sale on our house to secure our dream home. Claire has been brilliant at rapidly turning around getting our house on the market viewings and offer within 2 weeks. Photos and marketing looked brill. The online portal to manage the advert, viewings and offers were great. Claire provided viewing feedback within 15 mins and was very available on phone and email to help us whenever needed.
Would highly recommend Ocean Southville and Claire in particular

25 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Claire has been amazing from Start to…

Claire has been amazing from Start to Finish. The Portal made the whole process really transparent and we had constant communication with the EA and Vendors which was really helpful during the process. Highly recommend!

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Incredibly supportive and efficient

Incredibly supportive throughout both the sale and purchase of our properties. Very efficient, quick to update and great communication during what was a difficult situation. Exceptional service.

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great team at Ocean Estate Agents

Great team at Ocean Estate Agents. They frequently updated us on the progression of the sale. Highly recommend this team. Both the sales team and the solicitors were very professional !

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Luigi: Best Mortgage Advisor in Town

Luigi was incredibly helpful and knowledgeable. We went in with very little understanding of how house purchases and mortgages work, and he was able to talk us through step by step what all the jargon meant, what the real world implications were for different types of property or mortgage, and was very patient with all of our many questions! Luigi was with us every step of the way and always quick to respond to any queries or concerns we had. I've been recommending Luigi to ebvery single person I meet who is thinkign about buying a home!

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Open, straightforward and responsive - Claire Kington was so easy to deal with!

We chose Claire Kington at Ocean to handle the sale of our much-loved family home before a move back to Australia. We instantly felt she was no-nonsense, open and direct and we really valued feeling like we could ask her anything about the process and she'd be totally transparent with us. She picked the market perfectly and the asking price created a huge amount of interest in the property. We ended up with eight (!!) offers on our home, and accepted a great offer within two weeks, and felt like she really helped us to put our best foot forward. Thank you, Claire!!!

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The whole conveyancing team at Ocean…

The whole conveyancing team at Ocean were very efficient and I would definitely recommend them. A big thank you to both Gemma and Alex who were very professional throughout the whole process and answered all my questions promptly and were great at keeping me up to date at each stage of the sale. Gemma went above and beyond with her attention to detail and was always very helpful whenever I had a query. Positive experience and an easier process keeping everything within the same company.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Stress-Free Home Buying Experience

We had an excellent experience with Ocean throughout the entire process of buying our home, and Emily was absolutely outstanding. She supported us every step of the way, providing weekly updates without us even having to ask.

She made the whole process much easier and far less stressful by clearly explaining every stage and what each step involved. Her professionalism, patience, and constant communication made a huge difference for us.

Thank you, Emily, for all your help and support. We highly recommend Ocean to anyone looking for a smooth and well-organised home-buying experience!

19 juin 2026
Noté 5 sur 5 étoiles

I viewed a property yesterday with…

I viewed a property yesterday with Pamela and wanted to thank her for the excellent service she provided throughout.

Pamela was friendly, professional, and very easy to talk to. She took the time to answer all of my questions honestly and never made me feel rushed or pressured. The viewing was relaxed and informative, and I really appreciated her openness and knowledge of the property.

Ocean were also the letting agents for my previous home, so I was already familiar with the company, and this experience reinforced the positive impression I had of them. Pamela was a great representative of the business and made what can often be a stressful property search feel much more straightforward.

Although I decided not to proceed with the property, I am very grateful for Pamela's help and would happily recommend both her and Ocean to anyone looking to rent in Bristol.

Thank you again, Pamela, and all the best.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Data leaks and Forms Forms Forms

Attempting to rent a property with my partner and the number of checks and forms we have to fill out just to rent a property is ridiculous.

First we have to fill out a form to Ocean Letting, saying names, emails, numbers, jobs, guarantor, salary, pets etc.

Then a Docusign - filling out the exact same information again.

Then they request confidential forms such as your contract of employment to verify your job… but that isn’t enough - they also need your HR name , email address, phone number to contact them to verify it again, ontop of 3 months payslips.

Then you have to go through a third party to do more verification again. This is where it gets good - either Ocean or the third party leak you information to companies so you get spammed with cold calls during the work day, asking if you want help from another 3rd party sorting your bills or if you need a removal van.

Then after all this it still isn’t enough. They want access to your bank statements and get you sign a letter of authority.

Then they need your previous landlords details, once they have sent an email and filled out a form verifying you lived at the address then they also need to contact them via phone and have a phone call.

Not at the end of the process yet so I am sure there is plenty more to do and even more personal information I have to share with them … which I’m sure is being looked after properly and not given to 3rd parties (sarcastic btw).

I understand that they need to complete checks and a lot of this is standard, however, it could have been condensed into 1 , 2 forms maximum. And the use of the third party, the data leak and the constant barrage of calls and emails is so excessive. This has all been on top of a phone call with the actual landlord himself (who seemed like a lovely bloke but it is a shame he has gone with ocean).

16 juin 2026
Avis spontané
Logo de Ocean Estate Agents

Réponse de Ocean Estate Agents

Thank you for taking the time to share your feedback.

We appreciate that the lettings process can feel detailed, however the stages you have outlined are all required to ensure that both applicants and landlords are properly protected, and that we meet our legal and regulatory obligations.

Our initial application form is designed to gather the key information needed to present your offer to the landlord and agree terms in principle. The subsequent documentation and referencing process is then carried out in greater depth by an independent referencing provider, who is responsible for verifying identity, employment, income, credit history, previous tenancy conduct, and (where applicable) Right to Rent.

While this can involve requesting similar information more than once, this is necessary as both parties have separate compliance requirements and cannot rely solely on each other’s data.

In relation to employment and landlord checks, these are standard industry practices. Independent verification through direct contact helps ensure accuracy and protects all parties involved in the tenancy.

Regarding the third-party services mentioned, we do not sell or “leak” applicant data. You may have been contacted in relation to our optional utility setup service (JMI), which is offered as a convenience to tenants. This service is entirely optional and applicants are clearly informed that they can opt out at any stage, including before any details are shared. We do take data protection extremely seriously and handle all personal information in accordance with GDPR requirements.

We understand that the process can feel repetitive, but it is designed to be thorough, transparent, and fair to both tenants and landlords.

Your feedback has been noted, particularly regarding the perceived duplication, and we will continue to review how we communicate each stage to make the process as clear as possible.

Ocean Lettings.

Noté 5 sur 5 étoiles

My son is moving into a property

My son is moving into a property they manage and I have had lots of questions,
I have had email and telephone help from a young lady called Emma Warren, she has helped me through all the paperwork stuff!
Thank you Emma

16 juin 2026
Avis spontané

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