oceanparking.co.uk Avis 

Horrendous company. I'm disabled and use a mobility scooter. I had my 2 young children will me at peel retail park washington. I've received a fine for being 12 minutes over the 2 hour allowance. I appealed this as I have done with aldi's parking enforcer that due to my disability it takes me longer to load everything in the car. I had done a big shop as well. I sent them my blue badge details. They denied the appeal stating no proof of purchase so I emailed them a copy of my receipt and they replied stating there original decision can't be changed and that I had to pay the fine. Absolutely disgusting for 12 minutes.

Got fined £100 for parking in ocean parking car park, They are parasites. Avoid parking at Washington retail park
NE372PA

Same as many others. Parked at Milton Keynes shopping centre, paid in good faith at the machine but received a PCN for £100. Appral rejected despite retaining the stub. These parasites are clearly just shaking people down. I'll never, ever shop at Mk again.

!!AVOID AT ALL COSTS!! Do not provide clear instructions for the car parks and apparently the parking space we parked in belonged to them but the machine 5 yards away belonged to the council so have been unfairly fined. Charlie from customer services was extremely rude I’m not quite sure how he secured a job dealing with customers. Absolute scumbag

Can I give less than 1 star? What an awful, money grubbing little racket this is. Parking meter located close to the parking spaces supposedly isn't owned by them. So you can pay parking (to whom??) and still be charged a fine for not paying the right machine. Awful customer service. Do not care about swindling people out of hard earned money. Do not use any car parks registered to these grifters. May you go bust you horrible, dirty landlord scum

1 star is too much for scammers
Well I parked at Walsall McDonald’s after going through the drive-through so when I got the food with my mom who is disabled well I stopped there for 17 mins and then week later had a fine for £100 but pay in 14 days was £60 so phone them and spoke to a nasty jobsworth said fine was right explain that my mom was disabled but to no evaluation and said fine is still active and need pay it but so so wrong and at McDonald’s was no help as well

Conflicting signs. One said "pay on exit". Drive to exit - no machine to pay. Exit park, return and pay (more than the basic charge) via phone. Receive a £100 PCN and further communication informs me I have paid the wrong company! Scammers is putting it mildly. I'd opt for "Parasites". Will not be paying a fine. At best (for them) I will offer to pay the £1.50 to their nominated account. Will never return to the car park and wonder if local businesses fully appreciate the extent of lost business due to this company.

Scammers... been Scammed for parking charge notice for £60. In that area where I have been for a 11 minutes only, and no signs for any thing like that before entering...

Parked at Peel Centre Stockport for 43 minutes and paid &1 for 2 hour parking
A week later got a PCN for £100.
I no longer had the parking stub but submitted an appeal explaining that I did pay, I had to go to 2 meters as the first was out of order.
They rejected & stated they had search for reg number but no record I asked for a full list of registrations to see if I had mid typed this was not provided
When called to pay at the lower rate because I had not paid in 14 days even though appealed had to pay £100 - leniency was given.
How can a 43 mins parking mean they are out of pocket for £100 - how is this justified.
Due to personal situation I couldn’t face the stress of a further appeal & the impact it was having on my mental health.
This company should be ashamed of themselves - total rip off company
Lesson learnt to keep all parking stubs for months

avoid this...it will cause you a lot of headache

I got a fine for not paying for the full duration of parking in one of these scam company parking space close to the Royal Stoke University Hospital since 2022.
This aweful company did not contact me for over 2 years since the incident. Just got a fine of 320 pounds yesterday threatening me to pay up
What a criminal way of exploiting money. I think this people should have someone regulating them. No evidence was sent . I have even forgotten the day of the incident.
This is just a “daylight robbery”.
I can see loads of terrible reviews about this company.

They have repeatedly sent me fines for going to work and parking on land that belongs to my employers.
Judging by the amount of bad reviews this company has I am going to write to my local MP.
I will not rest until this scam company is shut down for good.

Exactly the same thing has happened to me in the same car park as Joanne Fairhurst details.

Again they have immediately reduced the fine to £20.

Maybe everyone should bycott using Milton Keynes shopping area completely and see how long it takes the council to react to their shopping centres losing revenue over this.

It is time we stopped having to pay councils for parking when they already gain from us supporting bricks and mortar shops.

Do not even warrant a 100th of a star.

Ocean parking is the most PATHETIC excuse for a scam company that I've had the displeasure to deal with.
I took my daughter to Macdonlds in Walsall on 27/01/24, All good. On 15/04/24 I get £170 demand from "Debt recovery plus". I've called them immediately to see why I have this fine, to which "Ocean parking" have issued this as I've not paid my fine.
So I obtain Ocean parking tel no, ask them to shoe me more details on this. To be told 2 letters have been sent to you, that's final. I challenged them to prove this, they won't. I gave to pay the fine or go to court.
I can 100% guarantee that I have not received any correspondence from them.
I also never knew you only get 20 minutes at Macdonlds either. It took my 9yr old daughter 32 minutes apparently to wat it.
What a disgraceful way to steal money from innocent people.
I have contacted the local ombudsman, and in the process of taking legal action against them.

Horrible company with staff that do not deviate from the script. I paid for parking at the time, but the pay station glitched during payment and did not produce a receipt (penguin appeared on screen). I thought I may have to get a new ticket but checked my account and saw that the transaction had gone through. 1 week later, I received a PCN through the post. I immediately appealed this and showed evidence of the transaction on my account. I hadn't heard anything for months so assumed that my appeal was accepted, but last week I received a letter from Debt Recovery Plus stating that I had to pay £170. I tried getting in touch with Ocean directly and they referred me to their information email. I raised the above with them and they claimed that they rejected my appeal 2-weeks after (it went in my junk and then deleted). The reason for rejection was that the reg plate was not put into their system but this was because their own pay station glitched so did not send through the required info!! I told them this but they could not care less, so I provided further information of my initial payment, including the Terminal ID, Authorisation Code and the Acquirer's reference from my bank. I asked Ocean if they could check transactions on the pay station within a 10-minute window on the date but they would do nothing and said that they would not accept multiple appeals. I have shown clear evidence of payment and the error was the fault of their own system, but I'm still having to pay out because they won't follow up on any details. I would have went to court about it but can't risk it affecting my credit score as I'm trying to move out - unnecessary amount of stress added that was not needed. Don't bother ringing Anchor Security Services either because they're in the same office so won't help you with anything. Terrible company - will be getting in touch with the land owners to make them aware of the terrible service (if they aren't already aware).

Outrageous.....despite shopping at their outlets, we were fined £60 for staying a couple of minutes more than 2 hours despite the fact there were 100's of free spaces....we wont shop there again. We have since been contacted by others fined for similar experience and it appears that customers are going to start boycotting the retail park. I can imagine the landlords will be overjoyed

Disgusting excuse for a company
Avoid shopping at Milton Keynes area E1. Entered from Silbury Ave side and no signs to indicate privately owned. All signage indicated that car park belonged to the city council. Parked up opposite a council machine, paid said machine, no markings on floor or again signage to indicate private owned. 14 days later i receive a PCN for no ticket despite paying at the ticket machine opposite. Challenged to be told id parked in the wrong area of the car park and i wasn't in a council space and that there was 47 different signs around the car park to indicate otherwise. Surely my eyesight isn't that bad not to notice at least one sign indicating private ownership. Funnily enough on rejection of the appeal they immediately reduced the charge to £20. On principle i dont want to pay this but feel i have no choice but i cant prove the poor signage as i live nearly 3 hours away. This is just pure entrapment of unwary visitors to the city center

Worst nightmare situation. Day light robbery in UK ! Been done twice. Once you walk over to Gloucester Quays shops, You get fined. Even the shops do not warn you. Amazing how Ocean Parking gets away. The signage not as clear. May be on purpose. Last time We use Gloucester Quays. Done it for many years. Not now.

Parked in a car park called "Gloucester Quays Retail Car Park" and visited the site "Gloucester Quays" right next to it. Apparently they don't belong to each other, though obviously this is not made clear by Ocean... why would they. Their "officer" covertly see me leaving, but makes no attempt to inform me that I would be in the wrong... any surprise there? No clear explanation on PCN other than "abused patron parking" as if everyone would know what that means. POPLA sided with them, so here I'm... paid them now.

I hope your appeals team suffers terminal illnesses.