First of all I want to thanks the team who Response me and sort out my problem Delivery service delivered my orderd some where else I complained to customer service and they send me another one Th... Voir plus
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Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...
I found everything I needed at great prices, with fast delivery and excellent packaging. The herb quality and grinding are impressive, and the detailed information provided for each herb — including p... Voir plus
Really pleased with my latest purchases, arrived promptly, good value and customer service is good to. The blend of herbs for liver is working already I think. I would recommend Oils and herbs to all.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Coordonnées de contact
312 Accrington Road, BB1 2AN, Blackburn, Royaume-Uni
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4,5
Excellent
413 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Blackseed oil
Good quality strong Blackseed oil.
Would recommend tasted good too straight from the spoon helps keep the immune system ticking over in winter!
26 octobre 2023
Thank you for re-sending the correct…
Thank you for re-sending the correct oil and so promptly. To me, the white oudh oil is the most beautiful scent.
Really appreciated!
31 octobre 2023
Very good quality.
26 octobre 2023
Good Customer Service:
Good Customer Service:
There was an issue with my order, however when I contacted Oils & Herbs they were prompt to reply & they quickly rectified the issue..I would recommend Oils & Herbs.
26 octobre 2023
excellent service for the products
excellent service for the products. need more products of similar with quick reaction with no side effects. better than before with mrs now. but no reaction after mrs take the product.
30 octobre 2023
Still haven’t received my order & no…
Still haven’t received my order & no response when asked for my money back.
Thank you for finally sending out my order.
I appreciate the post code was wrong but was along time to get back to me to rectify the mistake.
4 novembre 2023
Avis spontané
Réponse de Oils and Herbs UK
Dear Customer,
We sincerely apologize for any inconvenience you may have experienced. Your order was dispatched promptly according to the address provided. However, it has come to our attention that after 10 days that the postcode did not match the house number you provided. We promptly informed Evri about this discrepancy, but unfortunately, they did not respond to our inquiries. As a result, they have marked the parcel as lost.
Please rest assured that we have taken the necessary steps to address this issue. We have reshipped your order at our own expense, and it was dispatched on Friday. We anticipate that you should receive the item within 1-2 days.
Once again, we apologize for any inconvenience this situation has caused, and we appreciate your understanding and patience.
Kind Regards,
Oils and Herbs UK
Very professional from start to finish…
Very professional from start to finish no issues and quality of product was great. Highly recommend oils and herbs UK 🙏
1 octobre 2023
Avis spontané
Absolutely bang on great service and…
Absolutely bang on great service and really prompt you can't complain at the service you get and the quality
2 octobre 2023
Very good
Very good . The product came on time , just waiting to see if the product is genuine and I get the effects and benefits of it .
26 septembre 2023
2 day delivery was a myth … took 10…
2 day delivery was a myth … took 10 days and when I called the woman who answered was very unhelpful and abrupt… would not recommend this company
25 septembre 2023
Réponse de Oils and Herbs UK
Hello Kaya,
We sincerely apologize for any inconvenience you've experienced. Your parcel, shipped through Evri Express Shipping, encountered an unexpected delay. As a gesture of courtesy, we have refunded the express shipping charges. We deeply regret any shortcomings in our customer service and appreciate your understanding.
Kind Regards,
Oils and Herbs UK
Promises are worthless.
You promised a money back guarantee if dissatisfied with the product and reneged on that promise.
28 septembre 2023
Alzheimer's
I ordered some for my self and felt really good afterwards heard its very good for Alzheimer's which is what my mum has gave her a little bit to try it and shee felt the difference so I ordered her some
27 septembre 2023
It was delivered on time with no…
It was delivered on time with no problems thank you
26 septembre 2023
very good all round
29 août 2023
I paid for an item and never got it I…
I paid for an item and never got it I spoke with representative to ship it to my country and I got no reply nor a refund.
31 août 2023
Réponse de Oils and Herbs UK
Hi Khalid,
We sincerely apologize for the delay in responding to your message.
We regret to inform you that our shipment of papaya leaf powder has been delayed. As a result, we would like to refund the amount paid for this particular order.
I apologize for the oversight in missing your message, and If you are interested in exploring our other products, we have a variety available. We can arrange to ship these products to Doha for you. If you would like to proceed with the refund for the papaya leaf powder shipment or if you have any questions about our other products, please let us know.
We value your business and appreciate your understanding in this matter.
Thank you for your patience and consideration.
Kind Regards,
Mohammad Mehran
Amazing stuff!
30 août 2023
Misleading product info
On August 16th, I ordered Dodi Paneer from this company and paid for expedited shipping, anticipating delivery within 2-3 business days. Unfortunately, the order was not received until 14 days later. Furthermore, the information and pictures on the website were misleading as the picture depicted Paneer whole seeds, but I received the powder instead. The Paneer tasted very sour, and it was nearly impossible to consume it in powder form. Despite emailing the company twice about the delivery status, I never received a response, and no information is available about returning the item.
29 août 2023
Réponse de Oils and Herbs UK
Hello, We sincerely apologize for the delay in delivering your order. We take great care in sourcing the finest herbs, and this meticulous certification process has temporarily caused a delay in fulfilling your request. Additionally, due to an unexpected surge in demand, the product temporarily went out of stock, which regrettably led to us not meeting your delivery expectations.
However, please rest assured that we have always been committed to transparency and honesty in our business practices. We have dispatched exactly what was displayed on our website, and our intention has never been to mislead any of our valued customers.
To address this inconvenience, our dedicated team has reached out to you via email with the return process instructions. We are fully prepared to provide a refund for your order promptly.
Once again, we apologize for any inconvenience this may have caused and appreciate your understanding and patience in this matter. Your satisfaction remains our top priority, and we look forward to serving you better in the future.
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